Track your order from all online shops

Ship24 is your eCommerce order delivery tracking solution. Follow your parcel from Amazon, Ebay, AliExpress, Wish, Etsy, Cdiscount, Asos...
Global
North America
South & Central America
Europe
Eastern Europe
China
Asia
Oceania
Africa
Middle East

As we all know, Amazon and eBay are dominating the scene in the e-commerce world as it is the only marketplaces that have hit the 1 billion visit mark. However, global marketplaces such as Rakuten, Shein, Adidas, Lazada, and Banggood are in the race to compete with the two titans to provide for the needs of consumers worldwide.


The widespread coronavirus outbreak in North America has encouraged customers to shop online. Many of these were first-time internet buyers who were compelled to do so because brick-and-mortar stores had to close, yet this new behaviour has persisted globally even after the lockdown. E-commerce has grown as a result, with marketplaces like Newegg, Overstock, Walmart, Barnes and Noble, Bonanza, and Tophatter capturing a sizable portion of these additional purchases.


Mercado Libre is one of the largest online shops and cross-border trade organisations in South and Central America. While the rise of e-commerce is expected to grow in the continent over the years, small online shops such as Casas Bahia, Elo7, and Everlane are expected to be a tough rivals for Mercado Libre.


While the biggest marketplaces in Europe are Amazon and eBay, other marketplaces are starting to rise to compete with these marketplace conglomerates. Some of the well-known marketplaces that are growing in Europe are Zalando, Conforama, Otto, Rue du Commerce, and more. Check out the list of marketplaces in Europe below to read detailed information about each of them.


Eastern Europe is one of the fastest-growing regions in terms of economic development. The rise of marketplaces in the region is expected to satisfy the consumers’ needs by giving them the services they need. That being said, online shops such as Allegro, Ozon, and Yandex Market are to live up to the consumers’ expectations.


China presently leads the globe in e-commerce with more than 610 million online users. It is not a surprise that China has emerged as the new gold mine for all internet retailers, whether they are domestic or foreign, given its potential. Marketplaces like Alibaba, Taobao, JD.com, and Kaola are among one the favourites in China.


One-stop internet shops are mainstream nowadays and have ingrained themselves into the everyday routines of millions of customers, most specifically Asians. Furthermore, the epidemic has greatly hastened the embracement of e-commerce that experts had expected would occur in a decade; online markets are in fact the primary characters. Coupang, Flipkart, Snapdeal, Vova, and Zalora are among the online shops that play a critical role in keeping the market alive in Asia.


While most marketplaces operating in Oceania are small online businesses, Oceania - especially Australia - also sees small online shops among the most important marketplaces. Small online shops including Catch.com.au, MyDeal.com.au, The Iconic, and Trade Me are seeking ways to leverage their existing store presence to boost their e-commerce performance.


As e-commerce continues to develop in Africa, African natives are getting more and more inclined towards online shopping. Hence, the number of marketplaces keeps increasing year by year at an exponential rate. Marketplaces namely Jumia, Konga, Zando, Kilimall, and Zasttra are some that are helping boost the e-commerce market in Africa.


With a wealthy population and high internet usage, e-commerce should be very well established in this region. Rapid growth is forecasted in the Middle East since e-commerce sales are expected to increase more each year. With that, it will slowly but surely ratchet up online retail’s market share. Marketplaces like Hepsiburada, Markavip, and Zoodmall are apparent shops that can help boost the growth of e-commerce in the Middle East.

What are marketplaces?

Marketplaces are online platforms that connect buyers and sellers, facilitating transactions of goods or services. Examples include eCommerce sites like Amazon, eBay, and Alibaba, where multiple vendors offer products to consumers. These platforms often provide features such as payment processing, customer support, and dispute resolution to streamline the buying and selling process. By aggregating various sellers, marketplaces offer consumers a wide range of products and competitive pricing.

How do I track my orders from online shops using Ship24?

To track your orders with Ship24, locate the tracking number provided by the seller or the shipping confirmation email. Visit the Ship24 website and enter this tracking number into the search field. Ship24 will then provide real-time updates on your package's status and location, covering multiple couriers and shipping services. This allows you to monitor your shipment's progress from dispatch to delivery.

Can I track multiple orders on Ship24?

Yes, Ship24 allows you to track multiple orders simultaneously. You can enter up to 10 tracking numbers at once, separated by commas or spaces, into the search field on the Ship24 homepage. This feature enables you to monitor the status of several shipments in one convenient location, saving time and effort.

How accurate is Ship24's order tracking?

Ship24 provides highly accurate and up-to-date tracking information by integrating with over 1,500 couriers worldwide. Its system automatically detects the courier associated with your tracking number, ensuring precise tracking details. Regular updates are provided as your package progresses through various transit points, offering reliable information until delivery.

How do I integrate my shop with Ship24's tracking API?

To integrate your shop with Ship24's tracking API, follow these steps:

  1. Create an account on Ship24.
  2. Subscribe to a suitable plan, such as the "per-shipment" or "per-call" options.
  3. Obtain your unique API key from the Ship24 dashboard.
  4. Follow the detailed documentation provided to integrate the API into your system. This integration enables your business to provide customers with real-time tracking information directly from your platform.

What should I do if the tracking number of my order is not updating?

If your tracking number isn't updating, consider the following steps:

  1. Make sure you've entered the correct tracking number without any typos.
  2. Allow 24 to 48 hours from the time of shipment for the tracking information to be updated, as it may take time for the carrier to process and scan the package.
  3. If the issue persists, contact the seller or the shipping carrier directly to verify the status of your shipment.

Delays in tracking updates can occur due to various factors, including carrier processing times or logistical issues.

Is my order number the same as my tracking number?

No, your order number and tracking number are distinct identifiers. The seller assigns the order number to reference your purchase, while the shipping carrier provides the tracking number to monitor the shipment's progress. To track your package on Ship24, you'll need the tracking number, not the order number.

Can I track my package with an order number?

Generally, you cannot track a package using the order number alone, as tracking systems require the tracking number assigned by the carrier. If you don't have the tracking number, contact the seller or check your shipping confirmation email to obtain it. Once you have the tracking number, you can use Ship24 to monitor your package's status.

How do I track my order without a tracking number?

If you don't have a tracking number, you can:

  • Contact the seller or merchant to request the tracking number associated with your order.
  • Check your email for shipping confirmation messages that include the tracking details.
  • Log in to your account on the seller's website to see if the tracking information is available in your order history.

Once you obtain the tracking number, enter it on Ship24 to receive real-time updates on your shipment.

How long does my delivery take?

Delivery times vary based on the shipping method selected, the origin and destination locations, and the carrier's policies. Standard shipping may take several days to a few weeks, while expedited services offer faster delivery times. To get an estimated delivery date, refer to the shipping information provided by the seller or use Ship24 to track your package and view its current status and estimated arrival.

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