Connected couriers 1207+
Data quality monitoring 24/7
Shipments tracked 300M+
Complete IOSS solutions from Ship24
Stress-free, EU-wide VAT solutions designed for eCommerce? No problem. For as little as 49 euros per month, you can guarantee your customers the fastest delivery turnaround without any hidden fees, all while simplifying your tax returns.
Interested? Use Ship24 to simplify IOSS registration and compliance for the EU's new Import One Stop Shop (IOSS) scheme.
Complete IOSS solutions
Our IOSS solution will provide not only a valid IOSS number but also support all ongoing VAT-related administration regarding all goods sent to any EU country.
Rapid IOSS integration
We specialize in streamlining IOSS business transitions to the new EU VAT rules so they can realize the full benefits of IOSS.
Full IOSS advantages
Ensure the best customer post-purchase experience for buyers in the EU with an IOSS intermediary that offers complete transparency and removes all hidden fees.
Competitive advantage for EU sales
Cost-effective and rapid import turnaround that delivers a superior experience for your customers.
EU-wide tax representation
We offer complete VAT representation ensuring you fulfill all EU VAT compliance, including monthly filing support and submission checks by our expert team.
Best-in-class support
As international shipping experts, we deliver the best-in-class universal tracking and shipping options and our comprehensive IOSS solutions mirror our commitment to optimizing our clients experience.
An IOSS number can be used with all the major couriers, including UPS, DHL, Royal Mail, China Post and more. Our IOSS fiscal intermediary services are fully legitimate, and can be used on applicable sales from any online stores or marketplace. Get an IOSS number today and start realizing the benefits for your business and your customers!
Want to find out more? Check our IOSS page to find out more about pricing, services, FAQs, and why you should choose us as your representative. Alternatively, speak to one of our team now using the chatbox feature on the bottom right of the page.
Shipping from China solutions
Send your parcel from China to more than 40+ countries from as little as ¥99. We offer complete logistics solutions for Chinese eCommerce companies through our Ship from China service, with parcel pick up available in over 120 cities across China and delivery options to more than 40+ countries worldwide.
With Ship24, sending parcels from China has never been so easy and get your shipment from China delivered in as little as 7 days*.
We ship to all popular destinations, such as The United States, Australia, Germany, United Kingdom, France and lots more! Check out our dedicated Ship from China page for all available countries and to find out more.
Powerful Tracking API & Webhook solutions
Take your parcel shipping to the next level with our market-leading Tracking API and Tracking Webhook solutions, which deliver true end-to-end location and status events in real-time.
Designed specifically for businesses, our powerful, universal tracking tools ensure you will never miss out on a shipment event update again.
Access to more than 1,200 couriers and logistics companies
Just using your tracking number, Ship24 can instantly recognize which courier your parcel is being handled by to bring you the latest tracking information on your package.
Multi-carriers tracking functionality
Our end-to-end tracking means even if your parcel delivery is handled by multiple couriers, you will still get 100 percent of tracking event updates as they happen.
Blazing-fast integration
Check out our documentation to learn just how easy it is to equip your business with a powerful tracking API in just minutes.
AI-Enabled data
From tracking number pattern recognition to parcel status smart detection, AI is built into the core of our system.
Best in class support
Responsive in-house support team composed of international shipping experts, with enterprise SLA/dedicated account managers available for broader needs.
Guaranteed end-to-end tracking
Even if your tracking number changes along its route, our API will still source and deliver the latest tracking information on your parcel.
Our Tracking API and Webhook solutions cover all of the major couriers, logistics companies and postal operators, including DHL, UPS, USPS, China Post, FedEx and more!
If you want to optimize your parcel tracking capability, do so with the experts. Top-quality support, true end-to-end tracking capability, and rapid integration are just some of the reasons why businesses are choosing Ship24 to optimize their tracking capability.
End-to-end parcel tracking for over 1,200 couriers
Ship24’s universal tracking system is the fastest tracking service, scanning thousands of shops and logistics providers simultaneously to deliver the latest on your parcel, wherever it is worldwide.
Simply enter a tracking number into the website and get real-time tracking information on all your parcels and packages, instantly!
Complete tracking solutions for businesses and individuals
Ship24 delivers 100 percent of tracking event updates as they happen, in as close to real-time as possible.
Join the millions tracking their parcels with the shipping and tracking experts, and say hello to stress-free tracking.
Create a free account
Sending a parcel with a national postal service? We have your tracking covered.
Track your parcels and packages from all the major national postal services, such as USPS, China Post, Royal Mail, Japan Post, La Poste, EMS and many more, with Ship24.
Canada Post tracking
Canada Post is the national postal operator within Canada and one of the most used parcel delivery services in the region. It offers domestic and international delivery services and also is used as a last-mile carrier in partnership with other national postal services and private couriers. You can track your Canada Post parcel, or any parcel being handled by Canada Post without needing to log onto their website. Enter your Canada Post tracking number into the Ship24 website and get complete tracking information on your parcel as it happens, wherever it is in the world.
Japan Post tracking
Japan Post is a large national postal service that offers international delivery in partnership with other postal operators, couriers, and logistics providers. Japan Post deals with lots of eCommerce orders and online marketplace deliveries both domestically and internationally. You can get complete Japan Post tracking information on any package handled by this organization with Ship24.
USPS tracking
United States Postal Services (USPS or US Post) is the national American postal operator and one of the biggest parcel delivery operators worldwide. USPS offers US-wide and international delivery options. USPS delivers via air, land, and sea transportation but often parcels are handed over to a third-party courier or another national postal service once they reach their destination country. Ship24 offers full USPS shipment tracking wherever your parcel is traveling too, delivering 100 percent of location and status notifications along the way.
India Post tracking
India Post, also referred to as the Department of Posts, is the country’s national postal service. With 155,015 post offices spread around the country, India Post has one of the largest postal office networks in the entire globe. Whether it is a Speed Post or a Registered Post package, you can track your India Post package on the Ship24 homepage and get real-time events on where and when your packages will arrive.
La Poste tracking
La Poste is the national postal service subsection of parent company Le Groupe La Poste, which is based in France. La Poste offers multiple postal services for mail, packages, and more and services as an important logistical solution within central European freight forwarding. La Poste tracking can be difficult through the carrier’s website alone, therefore, thousands of businesses and individuals are switching their tracking to Ship24, the multi carrier tracking application with universal coverage.
China Post tracking
China Post is one of the largest national postal services in the world, boosted further by its ePacket and China Post EMS services, it handles millions of parcels and packages every year. As China continues to go through its eCommerce boom, it also is the first-leg handler for lots of international shipments which are passed on to other couriers along their journey worldwide. Ship24 offers you free of charge China Post tracking information for the entire course of a parcel's journey, whether it is handled completely by China Post or another courier, and whether it is passing through multiple countries, Ship24 has you covered.
PostNL tracking
In 1998, PostNL, a public Dutch delivery and postal service company, was established from TNT NV, the previous TNT express division. Today, PostNL provides a variety of postal and package delivery services throughout the Netherlands as well as logistics services in countries including Germany, the UK, Italy, and Belgium. To get the latest tracking information on the current status of your parcels, simply enter up to 10 PostNL tracking numbers on a universal tracking system, with Ship24.
Royal Mail tracking
The Royal Mail is the United Kingdom’s national postal delivery service, which provides domestic, international, and last leg logistics services in the UK. Its main parcel services include delivery, EMS, and freight forwarding. The postal service is one of the oldest in the world, but today is still hugely relevant in helping service deliveries of eCommerce to the UK from places like America and Asia. Ship24 provides full Royal Mail tracking capability for any packages traveling with this operator.
PHLPost tracking
The Philippines Postal Corporation, also known as the PHLPost, is the national postal service in the Philippines. For more than 200 years, PHLPost has dedicated its services to people both domestically and internationally. The PHLPost currently has over 1,300 postal nationwide with more than 8,000 employees. To get real-time tracking of your packages, track your PHLPost tracking numbers on a universal tracking system, Ship24. Track up to 10 tracking numbers at the same time and get instant results.
Track your package worldwide and across multiple couriers, all in one place
Ship24 offers true end-to-end tracking no matter how many carriers are involved in the delivery, 7 days a week. For total peace of mind on your shipment, ensure you track with Ship24.
Using a private courier? No problem! We also cover all of the major couriers and logistics companies worldwide, including UPS, FedEx, DHL, DPD and many more.
FedEx tracking
FedEx is one of the largest couriers and logistics companies in the world, which alongside its regular and international postal service options, also offers SmartPost. FedEx is involved in both end-to-end and third-party delivery for a number of marketplaces and businesses, including last-mile delivery. Whichever FedEx delivery service you are using, get all the tracking notifications available on your order whenever you need them, with Ship24.
DTDC tracking
DTDC is a courier delivery that offers quick parcel deliveries in India. It was founded in 1990 and has its headquarters in Bangalore, India. DTDC is a partner of the European courier DPD. Today, DTDC operates more than 570 sites all over India. Get the latest DTDC courier tracking status on a universal tracking system like Ship24.
DHL tracking
DHL is a market-leading courier company that offers multiple international parcel delivery services. Although based in Europe, DHL has truly worldwide reach, with offices and in-house logistics fleets in Africa, Asia and the America’s. However, no matter where your parcel is heading to or from, you can track your DHL shipments from dispatch to delivery with Ship24.
Hermes/Evri tracking
Hermes, now rebranded as Evri, is an international courier company based in Hamburg, Germany. The rebranding of the name and the logo hopes to make a better reputation for the company. Hermes/Evri represents industry-leading trade and logistics services and has collaborations with an increasing number of foreign logistics companies. Track up to 10 packages and get real-time events by entering your Hermes/Evri tracking numbers on the Ship24 homepage and enjoy your packages’ journey until it reaches the front of your doorstep.
Delhivery tracking
Delhivery is an Indian courier and logistics company headquartered in Gurugram, India. It was founded in May 2011 in Delhi. Today, Delhivery is currently a rapid expanding express delivery and fulfilment service for Indian e-commerce merchants. Delhivery currently has 85 warehouses and 24 automated sorting centres and plans to expand to even more in the future. Get up-to-date updates on your packages’ location and statuses by entering your Delhivery tracking number on Ship24, a seamless and convenient way to get in touch with your packages.
UPS tracking
The United Parcel Service (UPS) is one of the largest private couriers worldwide. It is based in the US, however offers international postal delivery services both as an end-to-end courier, freight forwarder as well as last-mile delivery services. It is known for super-fast delivery times, with premium next-day delivery services which are often carried by its in-house UPS airline. You can track any UPS parcel with Ship24. Simply enter the tracking number into the website and get instant results on the whereabouts of your parcel!
TNT tracking
Thomas Nationwide Transport, also known as TNT, is a company that originally started in Australia and now delivers to many countries worldwide. In a span of 50 years, it has grown to become a global enterprise delivering with its own fleet of aircraft. In 2016, TNT became a part of FedEx. Track up to 10 TNT packages on the Ship24 homepage.
GLS tracking
The General Logistics System, also known as GLS, is a logistics courier company that is headquartered in Amsterdam, Netherlands. The company, which was established in 1999, specialised in the worldwide shipping and distribution of parcels, serving the majority of nations in the EU and states in the US. Track your parcels by entering your GLS tracking numbers using Ship24, a universal tracking website.
Yodel tracking
Yodel is a UK based company offering courier and delivery services and is one of the most used companies alongside Royal Mail. Both of these couriers can be tracked using Ship24, as well as thousands of others worldwide. Join the thousands of individuals and businesses who are ensuring they have worldwide tracking coverage all in one place, by using Ship24.
DPD tracking
Dynamic Parcel Distribution (DPD) is an international express delivery service based in Europe. DPD has over 830 terminals in more than 40 countries of the world. However, with Ship24’s universal parcel tracking functionality, it doesn’t matter where your DPD parcel is being dispatched from or delivered to, you can always get the latest tracking information right here.
Yanwen tracking
Yanwen is one of the biggest logistics companies in China and is the preferred delivery partner for items ordered from Alibaba. Whether you purchase regularly from Alibaba or regularly use Yanwen, you can get 100 percent of tracking event updates and notifications for all packages sent with Yanwen. Get universal Yanwen tracking on all Yanwen parcel services, including ePacket and SF-Express, with Ship24.
Ekart Logistics tracking
Ekart is an Indian logistics and supply chain company founded in 2009. Ekart has assisted Flipkart, India’s largest marketplace, in innovating its cash-on delivery and same-day assurance services. Ekart delivers up to 10 million each month to more than 3,800 zip codes. With Ship24, you can enter up to 10 Ekart tracking numbers and get the latest tracking updates with a globally-known third-party website.
Track orders from all your favorite marketplaces, right here
For the best tracking on all your favorite marketplaces and online stores, choose the parcel tracking experts, Ship24.
AliExpress tracking
AliExpress is one of the most popular online marketplaces in China, selling and shipping goods ranging from homeware and clothing to electronics and pet accessories. AliExpress parcels are usually shipped with Yanwen but can also be handled by other private couriers in some circumstances, as well as sometimes the China Post. Ship24 offers tracking on all couriers used for orders made on AliExpress.
Wish tracking
Wish marketplace is in the 10 top largest Chinese e-commerce companies, offering buyers access to some of the most competitive pricing on a wide range of products. While you can track Wish orders and packages with Wish shipping tracker, because this company uses a number of different couriers, Ship24 is the best way to ensure you can access end-to-end tracking on your wish shipment.
eBay tracking
eBay is a hugely popular business-to-customer and customer-to-customer marketplace, which offers goods delivery via third-party logistics providers, shipping carriers, customs brokers, other subcontractors, and freight forwarders. As eBay uses multiple carriers, it is advised to track with a tracking service which has cross-courier functionality, such as Ship24.
Amazon tracking
Amazon.com is by far the world’s largest online retailer, with a truly global presence. As well as selling a huge variety of goods, as well as some streaming and tech services, Amazon also runs its own Amazon Package Delivery and logistics arm which includes Amazon package tracking services. Amazon does still use other third-party logistics operators, particularly for last-mile delivery.
Etsy tracking
Etsy is the go-to marketplace for unique and creative goods and is used all over the world. The marketplace attracts customers who are looking for special, handicraft-type items. While Etsy facilitates the sale of the goods, Etsy international shipping is outsourced to logistics companies and postal operators such as USPS and FedEx in the US but many others overseas.
ASOS tracking
One of the largest fashion websites in the world, ASOS takes millions of orders for delivery each year. Deliveries are usually handled by WN Direct and TRAKPAK logistics, however, subcontracted couriers are often also used. Make sure you have reliable ASOS tracking with Ship24.
Lazada tracking
Lazada is among the top online marketplace in Southeast Asia. The online shopping giant is available in multiple countries, including Indonesia, Malaysia, the Philippines, Vietnam, Thailand, and Singapore. Lazada orders are either delivered by its own logistics arm, Lazada eLogistics or other private couriers, including ABX Express, GDEX, Poslaju, NinjaVan and TA-Q-BIN.
Allegro tracking
Allegro is the most popular shopping platform in Poland and the largest eCommerce website in the European region. Allegro has over 135,000 vendors on the platform and provides its customers with beauty products, toys, clothing and accessories, automotives, and a wide range of other products. It satisfies its customers with its fast and free delivery and modern and secure way of payment.
Walmart tracking
Walmart is one of the biggest American corporations that operates multiple retail chains offering a range of products, including everything from hypermarkets to discount department stores. Most recently, Walmart has moved to capitalize on eCommerce by offering grocery delivery, among other services, which are delivered by a range of third-party operators. Don’t worry though, tracking Walmart orders is easy with Ship24!
Rakuten tracking
Rakuten is a Japanese-based online store that offers its customers to shop and get cash back at more than 3,500 stores. With more than 15 million users on their platform, Rakuten has cash-backed more than one billion dollars since 1998. The way it works is that stores pay Rakuten for every customer they bring to their shop and in return, Rakuten shares this commission with its customers.
Zalando tracking
Zalando is a multinational eCommerce platform that specializes in fashion. Zalando offers delivery to customers in more than 15 countries, which is predominantly done through third-party logistics providers and subcontracted couriers. Ship24 offers tracking on all the major couriers used by Zalando, including DPD, TNT, GEODIS, and so on.
Taobao tracking
Taobao may be known as the Chinese eBay, but it is one of the largest consumers-to-consumer online stores in the world and is particularly focused on the end-user. Taobao was created by the Alibaba Group and orders from the site are delivered by a huge network of private couriers and national postal operators, particularly where international orders are concerned. Some of these couriers are JCEX, China Post EMS, ABX Express, DEX-I, GDEX, USPS and so on.
Flipkart tracking
Flipkart is a fast-growing eCommerce company in Bengaluru, India that was bought by the American retail corporation, Walmart. It is considered to be the largest eCommerce company in India providing its customers with products such as gadgets, clothing, home supplies, books, and more. Flipkart has subsidiary companies like Myntra, eBay.in, and Ekart Logistics, which they use to deliver the items.
Tokopedia tracking
Tokopedia is an Indonesian-based online marketplace that also offers technological solutions to its vendors. Vendors on Tokopedia sell an assortment of items that customers can buy such as household items, mobile phones, baby supplies, and fashion. Tokopedia stands out from other marketplaces because of its relevantly cheap and negotiable products compared to popular stores like Lazada or Shopee.
Mercado Libre tracking
Mercado Libre is known to be the biggest eCommerce and fintech company in South America. It is an Argentinian company that is based in Uruguay and has many brands and vendors selling their products on the website. Customers can shop for drinks, technologies, vehicle accessories, sports equipment, and many other categories. Brands such as Adidas, Peugeot, Phillips and Lego also sell their products there.
Myntra tracking
Myntra is no doubt one of the biggest eCommerce sites in India and is considered to cater to all your fashion and lifestyle needs. With a broad selection of brands and items on its platform, Myntra is striving to provide its customers across the country to shop with an array of selection of the newest and trendiest fashion and lifestyle products in a hassle-free and joyful experience.
Vova tracking
Vova brands itself as a fun shopping experience, with relatively low-cost products available for international delivery. Tracking a Vova parcel is easy because you will just need to enter your Vova tracking number into the search bar on the Ship24 website to get the latest location and status information about your Vova package.
Shopee tracking
Shopee is another online platform that allows buyers to connect with sellers of various products. Shopee is a major rival of Lazada as it operates in the East Asian region, in countries such as Indonesia, Malaysia, Philippines, Vietnam, and Singapore. Orders are delivered with regional couriers which include ABX Express, NinjaVan, LBC Express, Black Arrow Express, and Skynet.
SHEIN tracking
SHEIN is a global eCommerce platform that entices its consumers with fashion and lifestyle retailers. SHEIN mainly focuses on women’s fashion but it also offers men’s clothing, shoes, bags, pieces of jewellery, and other fashionable and trendy items. With its affordably priced apparel, its goal is to compete with and beat fashion giants like Zara, ASOS, Fashion Nova, and H&M.
TikTok tracking
TikTok is a short-form video platform that has recently expanded itself to the eCommerce market. TikTok will allow brands, sellers, or merchants to showcase their products on the app itself. So far, the TikTok shop is only available in the UK, some Southeast Asian countries, and the US. With this expansion, TikTok could pose as a major competitor to eCommerce titans like Amazon or eBay.
Temu tracking
Temu is an online marketplace based in Boston, United States and was launched in September 2022 by its parent company, Pinduoduo, a Chinese eCommerce marketplace. Temu offers its North American consumers products such as toys, electronics, accessories, clothes, home supplies, and other categories at very affordable pricing and a fast delivery time. It aims to face rising online stores like SHEIN.
International courier tracking capability, at your fingertips
Ship24’s tracking tool provides universal courier coverage, meaning you won’t miss a single parcel event update from dispatch to delivery. Wherever it is worldwide, Ship24 will deliver the latest status and locational information relevant to your tracking number, 24 hours a day, 7 days a week, 365 days a year.
We track millions of parcels with couriers, logistics companies and freight forwarders every month! Enter any tracking number and get instant results on your parcel, anytime.
Testimonials & reviews
Reviews from our happy parcel tracking customers:
Ship24 gives me step-by-step updates on all my eCommerce orders, whether I order them from China or Europe. Knowing I can check on the status of my parcels means I know my parcel hasn’t been lost or is going to the wrong destination.
I used to have to switch between multiple tracking sites for international orders but now I can do it all in one place. It’s a massive reassurance that I can get international tracking at any time, regardless of who my parcel is being handled by.
Businesses who we provide IOSS services for wrote:
The entire process, from registration to ongoing compliance, was made very simple and straightforward for me. I find the provided templates for VAT declaration very useful and any questions I have had have been answered quickly by their team.
Your website was much more comprehensive that others, and the chatbox was really helpful in answering our questions. It’s made it easier for me to recommend a company to register for IOSS with.
Ship24 equals best-in-class support
Here at Ship24, we pride ourselves on our best-in-class customer support. That’s why we have built our website with thorough guides, quality FAQ content, a live chat feature and more, so all the information you need is right here.
How can I track any package with Ship24?
Package tracking is simple with Ship24. Simply enter your package tracking number into the search bar on the homepage and our powerful tracking system will begin searching for information relevant to your parcel with over 1,200 couriers and logistics companies and over 10,000 marketplaces, and more. Follow your parcels at every step with Ship24's universal tracking system!
How do I track an express package?
To track your express package from a courier, all you need is the express package's tracking number. Enter the tracking number on the courier's website or on a universal tracking site like Ship24. Once the tracking number has been entered, a series of tracking events will be shown to give you updates on your express package.
How do I track my international parcel?
To track your international parcel, simply paste your tracking number onto the Ship24 homepage. Ship24 will give you all the information regarding your parcels. Even if the parcel goes through different couriers throughout the way, you can be sure that Ship24's auto-courier detection can still give you reliable information. Ship24 is capable of tracking parcels from couriers such as China Post, DHL, FedEx, UPS, etc.
Can I track the exact location of my package?
Getting the exact location of your package is possible but most courier companies don't give tracking updates shown on the map. The only way it is possible to get tracking information on the map is when you do bulk orders from large marketplaces like Amazon. To get real-time tracking updates on your packages, you can use Ship24's universal tracking tool to get you all the information you need to get closer to your packages by simply entering your tracking numbers on the homepage.
Can I track my package via SMS or text message?
Tracking your package via SMS or text message is possible and is available to several couriers. To know how or whether SMS package tracking is available, contact the courier or check out their official website to ask or see if it's available. Otherwise, use Ship24 as your choice of tracking by simply entering your tracking numbers on the homepage.
Where will my parcel tracking number be located?
You will receive your parcel tracking number either from the business or e-tailer you have purchased from directly, at the checkout/my orders section of the marketplace you have purchased from, or in a confirmation email from the courier/business. The parcel tracking number can be seen on the shipping label or on the parcel itself as well. Make sure your order is being sent as a registered package, so it will have a tracking number. You can then use this tracking number, regardless of the courier, origin, or destination, to get end-to-end tracking on your parcel.
If you still can't find your tracking number, check the email address or the phone number that you have provided the courier. The parcel tracking number should be sent to you there.
How can I access order tracking for free?
Ship24 offers free ordering tracking for up to 10 parcels at the same time. You can use this simply by visiting the homepage and entering your courier package tracking numbers in the search bar. We also offer free professional tracking API plans for businesses who would like to test out our powerful tracking API and the multiple features which come with it. To find out more, check out our services page at the top of the page.
Which parcel tracking updates will I receive?
With Ship24, you are guaranteed to receive 100 per cent of the shipment tracking events related to your parcel. This is a worldwide promise, which includes when packages pass from one courier to another. This is why thousands of individuals and businesses make the one-stop-shop Ship24 platform their go-to shipment tracking platform.
What is a tracking number?
A tracking number is a combination of letters and numbers that is specifically assigned to a package that is being shipped. It is typically 8 to 40 digits long. You can use this tracking number on the Ship24 homepage to get real-time events of your package's status.
Is the tracking ID the same as the tracking number?
Tracking numbers are oftentimes referred to as tracking IDs. It is a combination of a unique set of numbers and letters that are usually given upon shipping of parcels. Tracking numbers can be used on tracking websites like Ship24 to get tracking updates, real-time location, and the estimated time of arrival.
Will tracking an order mean it is delivered faster?
The speed of the delivery will always depend on the courier who is handling your parcel and the service you have chosen from that courier. Faster deliveries usually apply to smaller items, such as eCommerce, which can travel by air, and orders shipped via sea take the longest. Although it will not mean your parcel is delivered faster, it will mean that you have all the knowledge to deal with any circumstances which could delay your parcel, such as a shipping destination error or notify you of outstanding VAT which may be owed to customs when importing an item. Ensure you are ahead of the curve and get all these notifications and many more with Ship24 tracking.
Why is my tracking number not updating?
There could be several circumstances on why the tracking number is not updating. Circumstances such as there was an error in the courier's server, the parcels are not processed or registered, the parcel is not released by the customs, or the postal office has left the parcel at your mailbox could play a role in the tracking number not being updated.
Sometimes, a shipping label might be issued but has not been scanned by the shipping provider yet. You should wait for at least 24 to 48 hours before trying to track your parcels again. If there are still no tracking updates after a few days, contact the nearest branch and ask them about the issue.
Why can't I track my parcel?
Sometimes, it could take 1 to 3 days before you get tracking updates. This is because the courier or marketplace is still processing your order. Allow a few hours before you try tracking your parcel again, if you still don't get updates, you might have to wait at least 24 hours. Another factor is that you've entered the wrong tracking number. Double-check the tracking number again to be sure because sometimes "O" and "0" can cause some confusion.
How long does it take before a parcel's tracking number becomes trackable?
A parcel can become trackable depending on the courier you have chosen. Usually, it takes around 24 hours before it can become trackable but if the sender gives the parcel after working hours, then some couriers won't scan it until the next day.
Can I track a package by address?
Although there is no such thing as tracking a package using your address, some couriers like USPS have the option of "Informed Delivery" where you can receive daily emails on tracking information of your packages.
Why is my parcel "Stuck in Transit"?
If your parcel is stuck in transit, it usually means that the parcel has not been scanned at a distribution centre in the last 24 hours. In some cases, there could be some issues with the courier's tracking number or the parcel is lost or damaged. If this is the case, it's best to contact the courier and inquire about it.
Why is my parcel "Not Found"?
If the parcel is not found, it could mean that there is an issue with the tracking number that you have entered. Make sure to double-check the letters and numbers of the tracking numbers that you have entered on the homepage and try again.
If you have entered the correct tracking number, then allow 24 to 48 hours before trying to track again as the parcel might have not been scanned by the courier yet.
I think there is a problem with my parcel delivery, can tracking help?
Issues with parcel deliveries must be taken up directly with the courier responsible for handling your parcel. However, you can get the latest tracking information using Ship24, which may help your issues be resolved quickly when reaching out to the relevant customer services. Knowing the current location and parcel status, which will be available when tracking with Ship24, will mean you have the latest information when contacting their team and this could help improve resolution time.
What do package tracking events mean?
Package tracking events are updates that become available as your parcel reaches certain points along its journey. An example is when your parcel arrives in the destination country. Ship24 offers package tracking events to more than 1,200 couriers worldwide. When you create an account on Ship24, you can get live notifications on every parcel you want to track.
How can I track my air cargo?
When tracking an air cargo shipment, all you need is your Airway Bill (AWB) number. Enter your AWB number on the airline's tracking site or on Ship24 to get the latest tracking updates on your air cargo shipment. Your AWB number should consist of 11-digit numbers and letters. It can be found on the shipping label, the receipt, or the email address that you have provided the airlines.
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