Japan Post tracking

Japan Post tracking

Japan - 日本郵政

Japan Post fully utilises its resources by covering each corner of Japan. It aims to provide a reliable, safe, and quick service that caters for the needs of the country while contributing to the community by supporting its customers' lifestyles by connecting through their parcels. The company also provides national and international parcel delivery, including a premium 24-hour EMS international delivery service. With Ship24, track your Japan Post parcels by entering the tracking number provided on the homepage, Ship24 covers more than 1,200 couriers around the world.

Japan Post package tracking

How do I track Japan Post?

You can start tracking a Japan Post package instantly with Ship24. Ship24 is a multi-courier, universal tracking tool which only requires your Japan Post tracking number (or any courier tracking number) to locate and update you on your parcel's whereabouts and current status.

You can track your parcel through Japan Post also. However, should your parcel be handed over to a different courier along its route (which often occurs when parcels are bound for an international destination), then tracking may not be guaranteed by the Post of Japan.

Customers tracking their Japan Post parcel may have to switch to tracking with the new handler to keep up to date with the movements of their Japan Post parcel.

The solution to this problem has been to switch tracks to a universal tracking system, such as the one provided by Ship24, which offers tracking with multiple couriers. This means that users don't need to switch websites as their package switches handlers. Ship24 tracks over 1,200 couriers and counting, so begin tracking your next parcel with Ship24 and see the difference for yourself.

If you are sending a parcel with Japan Post, the moment you pay for the service, you will get a tracking number. In return, you can use this to track your parcel on the Ship24 website straight away. With this number and Ship24's universal tracking functionality, you will have everything you need to know about your parcel as it progresses, 24 hours a day, 7 days a week.

If you have a problem with your Japan Post package, you will need to contact Japan Post directly via either their phone number, website, or email.

You can also contact Japan Post directly for information about your parcel's packaging requirements, shipping rates, and also accepted parcel dimensions. All of the aforementioned may vary depending on the final destinations of your Japan Post package and therefore it is best to check directly with the postal service to avoid disappointment.

How can I track my Japan Post international package?

When you send a package internationally via Japan Post, you will receive a tracking number. This tracking number can be used on Ship24 to get real-time events on the current status of your packages. Even if the package is transferred to another courier such as China Post, India Post, or PHLPost, you can be sure that Ship24 can track your package's movement until it reaches your doorstep.

Japan Post Tracking with Ship24

Ship24 offers solutions to the following common tracking issues:

  • If Japan Post has handed a parcel to a third-party courier to complete its journey to a final destination, the tracking information may be compromised. Many have then had to work out their own tracking solutions, such as by heading to the new handlers' site to begin tracking. Ship24 tracks over 1,200 couriers simultaneously, so when you enter your tracking number you are maximizing your tracking capability.
  • Japan Post does not have Japan Post-owned sorting warehouses worldwide and therefore relies on other logistics companies to deliver its parcels in some international locations. Ship24 offers a solution, by scanning multiple handlers and thousands of online shops worldwide to find out the latest on where your Japan Post parcel is being processed.

If users want true end-to-end tracking functionality at their fingertips, whether tracking a Japan Post parcel or a parcel with one of over 1,200 other couriers covered by Ship24, they can do so through the free-to-use, universal Ship24 tracking tool.

The Ship24 service is free and available 365 days a year. Why not try Ship24 for your next parcel and see the difference?

What are Japan Post tracking updates?

When you send a registered package domestically or internationally, a tracking number is provided to you. With the tracking number, you can paste it on a tracking site, Ship24 is recommended. You will receive tracking notifications or updates when you enter the Post of Japan tracking number.

Japan Post Tracking Notifications/Status

Tracking Notifications/Status Description
Posting/Collection The package is registered for an EMS tracking number but it is not on its way for delivery.
Arrival at outward office of exchange The package has arrived at an airport in Japan and is ready to be transferred to another plane.
Dispatch from outward office of exchange The package is on a plane and it's on its way to your country.
Arrival at inward office of exchange The package has arrived in the destination country.
Item presented to export Customs The package is being handled by customs.
Held by import Customs The package is with customs in the destination country.
Departure from inward office of exchange The package is being sent to the nearest post office.
Processing at delivery Post Office The package is ready to be delivered by the local post office.
En route The package is on its way to your doorstep.
Final delivery The package is delivered to you.

Why is my Japan Post tracking number not found?

When typing in your tracking number, make sure to double-check the numbers and letters upon entering it on the website. In some rare cases, you might have to wait for a few hours or days before your order is processed. If the problem still persists, you might have to contact your local post office.

Why is my Japan Post tracking number not updating?

There could be several reasons why your Japan Post tracking number not updating. One reason is that the sender might have registered your parcel but has not given it to the courier yet. Another reason is that the parcel is still being processed, allow around 24-48 hours for the courier to process before trying to track your parcel again.

Sometimes, there could be some errors with the server or the parcel is still stuck with customs.

If the tracking number is still not updating after a few days, it is recommended to contact the nearest Japan Post so they can solve this issue.

How reliable is Japan Post?

Japan Post is considered to be reliable, efficient, and affordable cost. Not only does their service offer at a cheaper price but the Post of Japan also ensures that your parcels or mails get delivered to you on time. It is one of Japan's most reliable couriers.

How do I track my Japan Post EMS package?

To track your Japan Post EMS package, simply enter the 13-digit tracking number on the Japan Post website or use a third-party tracking website. It is recommended to track your packages on the Ship24 website as it gives you quick and reliable tracking information. You can track up to 10 Japan Post EMS packages and get results within a short period.

Where is Japan Post located?

Japan Post's headquarters are located at Kasumigaseki, Chiyoda, Tokyo, Japan.

When tracking a Japan Post shipment, you should note that your Japan Post will probably not be processed or pass through the headquarters, as it has a number of sorting warehouses and processing stations around the country which handle mail.

Therefore, the location at which your Japan Post package will be processed (or if your parcel is being handled by Japan Post after being handed over from another courier) will depend on where it is being sent from or where its final destination is within Japan.

It is because of the nature of the shipping industry, and the ability for parcels to be handled by multiple postal services and couriers, that those wishing to track their parcels must use Ship24. Ship24 offers more tracking capability, as it can track more than one parcel at once and also a parcel that has been handled by many different couriers.

You do not need to update the tracking number as it changes hands or any further information is added, simply use the original tracking number given to you, and Ship24 can identify, locate and give you the current status of your parcel instantly, using its powerful, universal tracking system.

You are not required to log in or sign up and don't need to fill out any personal details on the website, just enter the tracking number and you'll get the closest to real-time tracking information possible on your Japan Post package.

Does Japan Post deliver on Sundays?

Japan Post delivers packages on the designated date on weekdays, weekends, and even holidays. To check the status of your Japan Post parcels, head over to the Ship24 homepage and enter your Japan Post tracking numbers.

How fast does Japan Post deliver?

The average time for parcel delivery with Japan Post within Japan is 2 business days. This is measured from the moment the courier picks up the parcel to the point it is delivered. However, customers can opt for a faster delivery option which can arrive at its destination the same day or within the next 24 hours depending on the destination and dimensions of the parcel in question. This service is called Japan Post EMS and is a premium service that will cost users more than the standard shipping options.

The average time for parcel delivery with Japan Post outside of Japan can vary significantly depending on the destination, size, and weight of the parcel, as well as the delivery method chosen (which will, in turn, determine the method of transportation the shipment travels on). However, Japan Post does boast an impressive average time of arrival to international destinations it covers 5 working days.

This is measured from the moment it arrives and is processed at the courier distribution centre to the moment it is delivered to the destination country. (Once the Japan Post package has arrived in the destination country, it will most likely be handed over to a local courier, such as TNT in Europe or UPS in North America, for the final part of its journey.)

Japan Post EMS is also available for international parcels, ensuring the arrival of the package in the next 24 hours.

Can I track my Japan Post package globally via their website?

Yes. However, those looking to track their parcel on the Japan Post website should know that the postal service works with other international logistics couriers to deliver packages, meaning that tracking them is not always possible to do through the Japan Post website. Instead, the best way to track your parcel is through a universal tracking system, such as the free-to-use Ship24 tracking tool.

On the Ship24 universal tracking website, you can enter your Japan Post tracking number to get the latest tracking updates on your Japan Post package instantly, including location and status.

Simply copy and paste the Japan Post tracking number into the tracking bar on the websites to witness one of the most comprehensive tracking tools on the market bring you the latest, as close to real-time as possible, updates on your parcel.

Remember, as soon as your parcel leaves Japan, and could be handed over to another courier, Ship24 will still be able to track your Japan Post parcel. That's why Ship24 is the go-to shipment tracking solution, which has helped users track over 300 million parcels so far.

Do Japan Post parcels get handled by other couriers?

With Ship24's universal tracking tool, you can optimize your global tracking system capability by being able to not only track parcels being handled by Japan Post, but over 1,200 other couriers and thousands of online shops and marketplaces instantly. This means you do not need to worry whether your Japan Post parcel is handled by different couriers along its journey (as often happens), and can instead find all your tracking needs in one place.

How long does Japan Post take to deliver to the US?

This will depend on the dimensions, destination within the United States, and the shipping method that was chosen. EMS shipping, the specialist delivery option, will usually be able to deliver within 24 hours. However, standard shipping options could take between 5 to 20 days. In the case of the United States, a basic parcel sent there have different estimated times of arrival, depending on the service paid. For example, the fastest courier service ensures delivery on the next day, by paying an average of 30 USD, your package will arrive at its destination after the next 24 hours.

Japan Post delivers to almost all the countries of the world, with a few exceptions, such as depending on the local courier services available in-country or customs issues.

Which tracking API works best for Japan Post parcels?

Parcel tracking for Japan Post parcels has been made considerably easier thanks to our Japan Post package tracking API. Now, parcels sent with Japan Post, which often are handled by other couriers either on route to Japan or once leaving Japan made tracking Japan Post difficult. Ship24's universal tracking API system offers the ultimate solution because its multiple courier tracking number auto-detection system means tracking a parcel is simple.

Once you have integrated with the Ship24 system, which takes mere minutes, you can enjoy full universal tracking on all your parcels whether they are being handled by Japan Post or one of over 1,200 couriers covered by the powerful Ship24 tracking API.

Ship24 is a one-stop-shop tracking solution for your business, delivering true end-to-end location and status tracking as close to real-time as possible. To effectively track Japan Post parcels, choose Ship24's powerful tracking API to ensure your tracking needs are met.

s part of the tracking API, we offer true end-to-end tracking functionality with 24/7 tracking at your call. This includes access to 1,200 logistics companies and counting, new couriers added regularly, and instant courier auto-detection from only the given tracking code.

Our system integrates within minutes, and our AI-powered service includes tracking number pattern recognition and parcel status detection as standard. Get one hundred per cent of tracking events delivered and rest assured with our ongoing 24/7 data quality monitoring. Finally, our expert in-house support team is here to help you get the right service, with enterprise SLA/dedicated account managers for more specific needs.

Despite our success, Ship24 is committed to continuing to improve our system, so businesses with us can rest assured that we are continuing to develop our system to meet their growing needs. Integrating with our service and seeing for yourself the benefit of utilizing one of the best universal shipment tracking tools in the market.

Indeed, our shipment tracking solutions cover thousands of couriers and online shops so visit Ship24 today and start utilizing one of the best tracking APIs in the market.

Is Japan Post suspended?

On March 8, 2022, Japan Post suspended its operation of some services due to the lack of inbound and outbound flights to and from Japan. The following countries and territories are temporarily suspended due to the political tensions in Ukraine.

Japan Post Temporary Suspension

  • Anguilla
  • Andorra
  • United Kingdom of Great Britain and Northern Ireland
  • Guernsey
  • Jersey
  • Germany
  • Finland
  • France
  • Belgium
  • Isle of Man
  • Monaco
  • Guadeloupe
  • Gabon
  • Tunisia
  • Gambia
  • Ivory Coast
  • Falkland
  • Bosnia and Herzegovina

Please note that Japan Post has not completely suspended its operations there but has only suspended SOME of its services. Please refer to their website to see which services are available in the listed countries.

What is Japan Post?

Japan Post is today run by Japan Post Holdings, due to the ongoing privatisation of the originally government-run Japan Post. However, it is still seen as the national postal service and it handles parcel deliveries both domestically and internationally for customers.

Japan Post continues to be a major parcel and package delivery company both in its native country and worldwide, with the services provided by the organization including logistical operations, quality control assurance, and payment management as well as its globally recognized postal delivery service.

Japan Post works with other courier agencies to forward inbound and outbound parcels. Due to this connection with other international couriers, e-commerce shops, and marketplaces, Japan Post has continued to expand its services and increase its efficiency as a parcel handler.

For instance, a more recent addition to the services offered by Japan Post is its new EMS parcel delivery option, which makes it possible for your package to reach its destination within 24 hours after the courier begins transportation. All EMS packages sent with Japan Post will have a unique tracking code that can be used to track their Japan Post parcel.

The Ship24 universal tracking system enables any integrated business to track all registered parcels both with Japan Post and Japan Post EMS.

By continuing, you consent to the use of cookies. More info