Pricing

Tracking API plans

Scalable and flexible pricing that grows with your business.

Get started with Ship24 solutions!

Free

Try it out! Integrate with us in minutes and get true end-to-end global tracking.

What's included

  • Up to 10 tracked shipments/month
  • First-month bonus of 100 shipments
  • Webhook notifications
  • Tracking API access
  • Basic auto-update
  • Universal tracking API
  • Automatic courier detection
  • True end-to-end tracking
  • Multi-tracking number detection
  • Interactive API Docs

Business

Follow up to 1,000 shipments/month before overages apply.

Starts at $39 /month

1,000

1,000,000

0 shipments/month

What's included

Everything in Free, plus:
  • Up to 1,000,000 tracked shipments/month
  • Faster auto-update with AI
  • Detailed status codes
  • Priority email support
  • Priority chat support

Custom

For advanced features and volumes, contact sales experts.

What's included

Everything in Business, plus:
  • Tailored shipments volume
  • Tailored pricing
  • Dedicated account manager
  • Enterprise SLA
  • Custom API rate limit
  • Custom integrations
Still unsure which plan is best for you?
We’re here to help
Frequently asked questions

How does the Tracking API & Webhook (Per-shipment plans) work?

Our Tracking API & Webhook (Per-shipment plans) solutions allow you to follow a certain amount of shipments per month and can be used to receive webhook notifications automatically in your system, fetch tracking updates from our system, or both.

We recommend Tracking API & Webhooks (Per-shipment plans) for most usages as it offers extensive features, faster tracking information fetching, at a predictable cost

How do you measure the number of shipments?

To track packages, you will create what we call a “tracker” within our system, for each one of your shipments. Once a tracker is created to correspond with a specific package’s tracking number, Ship24’s universal tracking system will update you on its every move worldwide, even if the tracking number or couriers changes on route.
Each tracker you use will count as one credit from your plan. No matter how long your parcel takes to deliver, every parcel you track will still only count as a single credit.

Can you help me get started?

Sure! First, take a look at our documentation and explore our dashboard for more info. If you have any further queries, we would love to hear from you! Contact our support team via our chat or email, so we can make your shipment tracking solutions a reality.

What payment methods do you support?

Ship24 accepts all major credit and debit cards and uses Stripe to process secure payments. Get in touch for alternative payment methods.

What happens if I go over my plan?

If you track more shipments than your plan specifies within a given billing period, you will be charged a small overage fee on a per-shipment basis. Overage fees will be added to your invoice for the following billing period.

Don't worry, it's perfectly fine to go over your plan, but if you consistently exceed your plan's limit by a large amount, you may want to consider upgrading.

Plan information Monthly plan limits Cost per extra shipment
Tracking - 1,000 shipments/mo 1,000 shipments $0.045
Tracking - 5K shipments/mo 5,000 shipments $0.030
Tracking - 25K shipments/mo 25,000 shipments $0.025
Tracking - 50K shipments/mo 50,000 shipments $0.022
Tracking - 150k shipments/mo 150,000 shipments $0.015
Tracking - 400K shipments/mo 400,000 shipments $0.012
Tracking - 1M shipments/mo 1,000,000 shipments $0.010

How do I know I will go over my plan?

You will receive instant email notifications when approaching, reaching, and surpassing your plan's limits. You can also follow your usage in real-time in your dashboard.

We make universal shipment tracking simple.
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