Tracking results

Enter your tracking number on Ship24 to track packages across major couriers, postal operators, and online stores in one place. Ship24 helps you follow shipments handled by services such as USPS, DHL, UPS, FedEx, China Post, and Royal Mail without switching between multiple tracking pages.

Once you submit a tracking number, Ship24 identifies the carrier and shows the latest shipment updates available. This makes it easier to follow parcels moving through pickup, sorting, customs, transit, and final delivery, including orders from popular marketplaces and international sellers.

If your tracking number does not return any result, read why a parcel cannot be found for the most common reasons and what to check next.

How to track a package with Ship24

You only need the shipment's tracking number to get started.

1. Enter your tracking number in the search bar.
2. Ship24 identifies the courier or postal operator linked to that number.
3. View the latest tracking status, scan history, and delivery progress in one place.
4. Check again later if the parcel is still in transit and waiting for its next scan.

How package tracking works

Package tracking begins when a seller or courier creates a shipment and assigns a tracking number. Once the parcel receives its first carrier scan, tracking events start to appear online. Each new scan updates the shipment record and helps show where the package is in the delivery process.

For international shipments, a parcel may be handled by more than one delivery company. A package can move from the origin courier to airline handling, customs, a destination postal service, or a local last-mile partner before it is delivered. Ship24 helps bring those updates together in one place.

• Label created: the shipment record exists, but the parcel may not have entered the carrier network yet.
• In transit: the package is moving between facilities, countries, or delivery partners.
• Out for delivery: the parcel is with the local courier for final delivery.
• Delivered: the courier has marked the shipment as delivered.

What is a tracking number?

A tracking number is the code used by a courier or postal service to identify and follow a shipment. It is linked to the parcel's movement in the delivery network and is the number normally required to check tracking updates online.

A tracking number is different from an order number. The order number is used by the store to identify your purchase, while the tracking number is used by the courier to identify the shipment. If you are unsure which number you have, see the tracking number and order number guide.

• Tracking number: used to follow the parcel in the courier network.
• Order number: used by the seller or marketplace to identify the purchase.
• Reference number: may appear in order details but often cannot be used for direct shipment tracking.

Why your tracking may not update right away

It is common for tracking to stay unchanged for a period of time, especially early in the shipment process or during international transit. A pause in updates does not always mean that something is wrong. In many cases, the parcel is still moving but has not received its next scan yet.

1. The label was created before pickup: the seller may have generated the tracking number before handing the parcel to the courier.
2. The latest scan has not been uploaded yet: some tracking events take time to appear online.
3. The parcel is between facilities: updates may pause while the shipment moves between sorting hubs.
4. The package is in customs or international transfer: cross-border shipments often have longer gaps between scans.

If your shipment has not changed for some time, read what to do when tracking is not updating.

Why some packages are only partially tracked

Not every shipment shows a full scan history from origin to delivery. This is common with economy shipping methods, international mail, and parcels that pass through several logistics partners. In these cases, tracking may begin with one carrier, pause during transfer, and continue again when the next delivery partner receives the parcel.

• The shipment is handed from one carrier to another.
• The shipping method includes fewer scan events.
• The destination postal service or final-mile courier shares limited tracking data.
• The parcel is waiting at customs, airport processing, or line-haul transfer.

Common tracking statuses and what they mean

Tracking statuses vary by courier, but many shipment updates follow the same general meaning. Understanding the most common statuses can help you interpret where the parcel is and what usually happens next.

• Shipment information received / Label created: the shipment record has been created, but the parcel may not have been scanned yet.
• Accepted / Picked up: the courier has received the package.
• In transit: the parcel is moving through the delivery network.
• Arrived at sorting facility: the shipment has reached a processing center and is being routed forward.
• Held at customs / Customs clearance: the parcel is being reviewed for import or export processing.
• Out for delivery: the package is with the local courier for final delivery.
• Delivery attempted: the courier tried to deliver the parcel but could not complete delivery.
• Available for pickup: the shipment is ready for collection at a pickup point or post office.
• Delivered: the package has been marked as delivered.

If a parcel shows delivered but has not been received, see what to do when a package is marked as delivered.

How to track orders from online stores

Many online stores use third-party logistics providers and local delivery partners to complete shipments. That means a single order may move through more than one carrier before it arrives. With Ship24, you can follow the shipment from one place using the tracking number provided by the seller.

You can also find store-specific tracking guidance for marketplaces such as AliExpress, Temu, SHEIN, and DHGate.

Track major carriers and postal services

Ship24 supports tracking for a wide range of domestic and international delivery services, including national postal operators, express carriers, and regional logistics companies used in eCommerce shipping.

For carrier-specific pages, you can browse popular options such as USPS tracking, DHL tracking, FedEx tracking, and Royal Mail tracking.

Need more help with your shipment?

If your parcel has delayed scans, unusual tracking activity, or a delivery problem, Ship24's Help Center covers the most common package tracking questions in more detail.

• How can I track my package?
• How do I know if my package arrived?
• Does all shipping have tracking?

You can browse the full Help Center for more answers about parcel tracking, customs, delivery issues, and shipment status messages.

Frequently asked questions

Can I track a package without knowing the courier?

Yes. If you have the tracking number, Ship24 can identify the courier and show the latest shipment updates available. This is useful when the seller does not clearly name the delivery company or when the parcel changes carriers during transit.

Can I track a package with an order number?

Usually, no. Most courier systems require the shipment's tracking number rather than the store order number. If you only have store details, check your shipping confirmation email or account order page for the tracking number.

Why does my tracking say delivered when I have not received the package?

This can happen if the parcel was left in a safe place, delivered to a mailbox, handed to a neighbor, or scanned before the final drop-off was completed. Check nearby delivery locations first, then contact the courier or seller if needed.

When will my tracking number start working?

Tracking usually starts after the first carrier scan. In some cases, the label is created before the parcel is handed over, so the number may not return results immediately. Waiting and checking again later often resolves this.