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Hong Kong Post tracking

What is Hong Kong Post?

Hong Kong Post is a chinese dedicated postal service, providing customers with the flexibility and convenience to send their parcels/ ePackets worldwide. Founded in 1841, Hong Kong Post was originally known as “Post Office” or again as “Postal Department” before 1997 and the handover of Hong Kong. The comprehensive coverage of this postal service is over 220 countries and regions today. With the commitment to providing reliable convenience and value for money, Hong Kong Post offers exclusive services that include both “with tracking” and “without tracking”. Hence, making it a suitable one for e-commerce business including Tmall, Alibaba, DC Fever, etc.

What is Hong Kong Post e-express tracking?

The e-Express service of Hong Kong Post offers to its users an online tracking data for the ordered items. The sellers, when they use the e-express tracking, can have a speed and affordable solution especially when they send commodities to the buyers. This service covers 43 destinations around the world, including new destinations such as South Africa, Mexico, Austria, Hungary, Slovenia, Lebanon, Island, Serbia, Latvia and Luxembourg.

The users can only track their Hong Kong Post deliveries when chosen to go for registered mail. The Hong Kong Post tracking number is composed of 13 digits, starting with the capital letter R and ending with HK. An example here is: RC529764238HK. Similarly to Singapore Post packet and China post small packet, Hong Kong Post small packet is referred to as an economic way to deliver items which are less than 2Kg, covering over 200 countries and districts worldwide. When it comes to tracking an order placed via Hong Kong Post, the deliveries by e-commerce sellers are either made via Hong Kong Post Air Normal Mail service or through the Hong Kong Post Registered Air Mail service. Both of the services offered by the postal service provider can be tracked online. Hence, making it easier for e-commerce sellers to deliver the accessories, clothing, handicraft articles, electronic products, etc. Tracking is as simple as typing the tracking code provided on the order page.

Finding it difficult to trace your parcel? It has now become quick and easier with the availability of Hong Kong post contact:

Hong Kong Post air mail service and AliExpress ?

E-commerce sellers across China and Hong Kong, including AliExpress and others, have been utilizing the Hong Kong Post air mail service due to the convenience, high-efficiency, affordable pricing and of course safety. When the seller looks forward to having the parcel/package delivered to the Hong Kong Post air mail in China or any other country, finding a reliable and trustworthy agent authorized by Hong Kong Post is required. From grabbing it from the service provider to having it received at the doorstep, are all the available options with the buyers.

It has become easier to track your delivery when sent via Hong Kong Post delivery as the seller such as AliExpress is required to be filled with a CN22 custom clearance docket (pasted on the back). Additionally, the declaration must be in English or French or having the destination country characters written. For the sellers, this postal service also requires information about the item to be delivered, it’s value and the net weight very clearly.

How long does Hong Kong Post take to deliver UK and other countries ?

With regards to Hong Kong Post delivery time, they claim to have a direct flight to the parcel/ package destination countries. The time of delivery does vary according to the services taken by the customers. For instance, where the customer intends to deliver a small packet, the post office hk delivers it within the next working day. This includes counting the day when the parcel/package or ePacket reaches the board. For the time limit of some countries, this may take 5 to 12 days while for countries including Canada, UK and USA, the Hong Kong Post parcels are delivered within 3 days of time.

Estimated time of delivery for countries:

  • England Ireland- 3 days to the minimum while 10 days to the maximum.
  • Western European countries- 7 days to the minimum while 21 days to the maximum.
  • US, Australia Canada- 5 days to the minimum while 12 days to the maximum.
  • Asian countries- 3 days to the minimum while 7 days to the maximum.

Please note that the time period of delivery takes a number of working days (as mentioned above). Similarly, South Korea as part of Asian countries takes 6 working days to have their parcels delivered.

What does delivery incomplete mean, Hong Kong Post?

“Delivery incomplete” for your Hong Kong Post delivery means that the delivery attempt failed. You will find different statuses while checking your Hong Kong Post tracking:

  • Package information received: means that the sender is preparing the item for posting.
  • Package accepted: means that the package is posted/ in collection.
  • Package has left the acceptance point: means that the process is completed and ready for departure.
  • In transit - Arrived at the waypoint: means that the package arrived at the processing centre.
  • In transit- Departed waypoint: means departure from the inward office of exchange/ despatched from the processing centre.
  • Exported from the departure country: means departure outward office of exchange/ handed over the carrier or left destination.
  • Imported to the country of destination: means arrival at the inward office of exchange or arrived at the processing centre.
  • Arrived at customs: means held by customs/package presented to import customs.
  • Customs clearance complete: means that the package is returned from customs.
  • Arrived at the office of destination: means that the package has arrived at the delivery office.
  • Package has left the office for delivery: means that the package is out for physical delivery.
  • Package delivered: means that the package has been delivered to the final client.
  • Delivery attempt failed: means that the delivery is incomplete/unsuccessful.
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