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Up to 500g
¥99
Up to 1kg
¥149
Up to 1.5kg
¥199
Up to 2kg
¥249
Covid-19
The best solution to ship protective gears
to your closed ones abroad.
During Covid-19 crisis, ship to your family and friends masks,
goggles, gloves and other type of protection to help them stay
safe!
8-day average delivery time*

Door to door shipping from China to
40+ countries

A cheap, easy and secure way to send your parcel from China to North America, Europe, Asia, and Pacific.

origin country flagAustralia
origin country flagAustria
origin country flagBelgium
origin country flagCanada
origin country flagColombia
origin country flagCroatia
origin country flagCzech Republic
origin country flagDenmark
origin country flagEstonia
origin country flagFinland
origin country flagFrance
origin country flagGermany
origin country flagGreece
origin country flagHungary
origin country flagIreland
origin country flagIsrael
origin country flagItaly
origin country flagLatvia
origin country flagLithuania
origin country flagLuxembourg
origin country flagMalaysia
origin country flagNetherlands
origin country flagPoland
origin country flagPortugal
origin country flagRussia
origin country flagSlovakia
origin country flagSlovenia
origin country flagSpain
origin country flagSweden
origin country flagSwitzerland
origin country flagThailand
origin country flagTurkey
origin country flagUkraine
origin country flagUnited Kingdom
origin country flagUnited States
origin country flagVietnam
Sending parcels abroad has never been so easy
>
01
Pack parcel
Prepare your parcel with masks, protective gears, or anything* up to 2kg and below the maximum declared value.
Weight your parcel.
*Check restrictions
>
02
Pay & order
Place your order online in a few clicks and pay securely by card. That’s it, no label to print!
Check payment methods
>
03
Schedule a pick-up
Our pick-up partner will call you to schedule a pick-up time. We collect your parcel in more than 120 cities in China.
Check coverage
>
04
Follow your parcel
Once picked up, follow your parcel on ship24.com until delivery! We take care of the rest for you.
Get an account now!
Some of your questions
What are the destinations covered?
Ship24 can deliver your parcel to the following countries: Australia, Austria, Belgium, Canada, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam. Some parts of certain countries may not be fully covered, please refer to the detailed coverage in the general conditions.
How is the pick-up service working?
Currently, Ship24 can pick up your parcel in more than 120 cities across China. When placing your order, you will be asked to select your city and district, please make sure your address is within the selected district. If you have any doubts, please contact us first. Ship24 won’t be able to ship your parcel if you are not covered by the pick-up service. After getting your order, our agents will call you back shortly (in Chinese) to schedule a pick-up time with you. Please make sure your pick-up address is within Beijing. Ship24 assigns a local partner for the parcel pick-up.
What should I do after I placed my order?
After the payment of your order on ship24.com, you will receive a confirmation email. Our pick-up agents will call you back shortly (in Chinese) to schedule with you a pick-up time for your parcel.
What are the accepted payment methods?
We use Stripe to accept secure payments, and we support the following cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB. We plan to support WeChat and Alipay payment soon!
What can I send? Are there any limitations?

There are 3 key points to respect so we can accept and ship your parcel:


  1. The declared value of your parcel should not exceed the maximum defined for the destination country, for example, 22€ for European countries. Please refer to the general conditions to check the limit per country. The declared value of your parcel is the total value of the items inside your parcel.
  2. Your parcel weight should not exceed 2000 grams (including packaging and labels) and its shape and dimension should respect the general conditions.
  3. Some specific items are prohibited like batteries and liquid. Please check the prohibited goods list in detailed conditions.
What will happen if the items are worth more than the value I declared?
Even though the risks are very low, your parcel may be blocked when arriving at the destination country and the receiver may have to pay import taxes. Ship24 is not taking responsibility in case of misdeclared value or if the destination’s customs decide the parcel is subject to duties.
How long will the delivery take?
Once picked-up, the delivery time is 8 days on average. During the Covid-19 pandemic, the transit time of parcels can be longer than usual.
How can I track my parcel?
You can track your parcel directly on ship24 website by entering the tracking number you received by email. You can also use Ship24 to track any parcel from DHL, Fedex, etc.
Why is the service so cheap and fast?
Parcel shipping is an industry that has not experienced any major innovation for decades. At Ship24, we’re using the latest big data and artificial intelligence algorithms to optimize in real-time the speed and cost of parcels’ delivery. Our superior technological approach in the domain of cross-border logistics enables us to pass those cost savings onto the customers. We also ensure that your parcel creates the least carbon footprint during its journey.
Is Ship24 “Ship from China” service faster than DHL or UPS?
During the Covid-19 times, it is true that Ship24 service has been frequently faster than international express couriers like DHL or UPS. While the speed between Ship24 and those services can be similar, Ship24 is truly focused on making it easy and affordable to send parcels across borders. The price between Ship24 and traditional international express couriers has a difference factor of 3~4 times in favor of Ship24.
Can Ship24 be used to send documents?
Ship24 is specialized in shipping parcels. Ship24 can also ship letters even though the price might not be attractive compared to standard postal services. However, we recommend using express companies (like DHL, FedEx or UPS) which specialty is to send important documents with a guaranteed delivery time.
Start sending
parcels to your loved
ones abroad!
Send parcel now

Delivery coverage

The service covers the following destination countries, but some countries have specific restrictions detailed below:

Australia, Austria, Belgium, Canada, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam.

Specific restrictions

France

PO. Box (Boîte postale), CEDEX, Paris Entreprise and Army addresses are not accepted. Only France mainland is covered by our service, delivery is not possible for DOM-DOM, TAFF, Corsica, Monaco, remote French islands.

Italy

Delivery is not possible for Sardinia and Sicily

Portugal

Delivery is not possible for postcodes starting with 9, including Ponta Delgada and Funchal

Spain

Delivery is not possible for the following zone: Ceuta, Melilla, Canary Islands, Gibraltar, Andorra, Balearic Islands, Ceuta and Melilla, Las Palmas and Tenerife.

Thailand

The postcodes of the following remote areas are not accessible: 23170, 58130, 58140, 71180, 71240, 81150, 84280, 84360, 95110, 95120, 95130, 95140, 95150, 95160, 95170, 96110, 96120, 96130, 96140, 96150, 96160, 96170, 96180, 96190, 96210, 96220, 50240, 50250, 50260, 50270, 50310, 50350, 51160, 52160, 52180, 55220, 56160, 57170, 57180, 57260, 57310, 57340, 58000, 58110, 58120, 58130, 58140, 58150, 63170, 67260.

United States

PO. Box and Military addresses are not accepted. Delivery is not possible for remote territories, Alaska, Puerto Rico, Hawaii, Guam, Alaska, Hawaii.

Pick-up coverage

Ship24 provides pick-up services in most districts of the following cities:

Anshan (鞍山市), Anyang (安阳市), Baoding (保定市), Baotou (包头市), Beijing (北京市), Binzhou (滨州市), Cangzhou (沧州市), Changchun (长春市), Changde (常德市), Changsha (长沙市), Changzhou (常州市), Chaozhou (潮州市), Chengdu (成都市), Chongqing (重庆市), Dalian (大连市), Daqing (大庆市), Datong (大同市), Dezhou (德州市), Dongguan (东莞市), Dongying (东营市), Foshan (佛山市), Fushun (抚顺市), Fuzhou (福州市), Ganzhou (赣州市), Guangzhou (广州市), Guiyang (贵阳市), Haikou (海口市), Handan (邯郸市), Hangzhou (杭州市), Harbin (哈尔滨市), Hefei (合肥市), Hengyang (衡阳市), Heze (菏泽市), Hohhot (呼和浩特市), Huai'an (淮安市), Huainan (淮南市), Huizhou (惠州市), Huzhou (湖州市), Jiangmen (江门市), Jiaxing (嘉兴市), Jilin (吉林市), Jinan (济南市), Jinhua (金华市), Jining (济宁市), Jiujiang (九江市), Kaifeng (开封市), Kunming (昆明市), Langfang (廊坊市), Lanzhou (兰州市), Lianyungang (连云港市), Liaocheng (聊城市), Linyi (临沂市), Liuzhou (柳州市), Lu'an (六安市), Luoyang (洛阳市), Maoming (茂名市), Mianyang (绵阳市), Nanchang (南昌市), Nanchong (南充市), Nanjing (南京市), Nanning (南宁市), Nantong (南通市), Nanyang (南阳市), Ningbo (宁波市), Ordos (鄂尔多斯市), Putian (莆田市), Qingdao (青岛市), Qinhuangdao (秦皇岛市), Qiqihar (齐齐哈尔市), Quanzhou (泉州市), Rizhao (日照市), Shanghai (上海市), Shantou (汕头市), Shaoxing (绍兴市), Shenyang (沈阳市), Shenzhen (深圳市), Shijiazhuang (石家庄市), Shiyan (十堰市), Suqian (宿迁市), Suzhou (苏州市), Tai'an (泰安市), Taiyuan (太原市), Taizhou (台州市), Taizhou (泰州市), Tangshan (唐山市), Tianjin (天津市), Weifang (潍坊市), Weihai (威海市), Wenzhou (温州市), Wuhan (武汉市), Wuhu (芜湖市), Wuxi (无锡市), Xiamen (厦门市), Xi'an (西安市), Xiangyang (襄阳市), Xining (西宁市), Xinxiang (新乡市), Xinyang (信阳市), Xuchang (许昌市), Xuzhou (徐州市), Yancheng (盐城市), Yangzhou (扬州市), Yantai (烟台市), Yichang (宜昌市), Yinchuan (银川市), Yingkou (营口市), Yueyang (岳阳市), Yulin (榆林市), Zaozhuang (枣庄市), Zhangjiakou (张家口市), Zhangzhou (漳州市), Zhanjiang (湛江市), Zhengzhou (郑州市), Zhenjiang (镇江市), Zhongshan (中山市), Zhoukou (周口市), Zhuhai (珠海市), Zhuzhou (株洲市), Zibo (淄博市), Zunyi (遵义市).

Prohibited items

The following items are strictly prohibited from being sent:

Batteries or any types of electronic products with batteries

- Rechargeable and non-rechargeable batteries (lead-acid, lithium, ni-cd, ni-mh, etc.)
- MP3, MP4, mobile phones, computers, and other electronic products with batteries
- Outdoor lighting supplies, mountaineering supplies, toys with dry batteries, light sticks, etc.
- Built-in batteries, powerbank and any other type of battery

Liquid, powder or paste

- Such as bottled liquid, cosmetics product with liquid, powder or paste-like items (including capsule drugs)
- Any other type of liquid, powder or paste

Some category of product:

- Electronic cigarettes, adult products, medicine product, medical supply, buddhist products
- TV boxes, Walkie-talkies, Drones, Bluetooth

Hazardous goods:

- All kinds of compressed gas products (automatic inflatable life-saving equipment, fire extinguishers, etc.)
- Explosive, flammable, erosive, radioactive, poisonous or dangerous goods
- Various chemical reagents, toxic gas
- Pressure tank, various pressure vessels
- Articles harmful to public health or any other type of hazardous goods

Weapons (including hand weapons, imitation & ammunition)

- Any brass knuckles, knife, firearms, ammunition, bullets, and bullet casings
- Imitation gun, squirt gun, controlled knives, crossbow bolts
- Any good with an edge that can cut

Magnetic objects

- Such as speakers, circuit boards with transformers, etc.
- Any items with a strong magnetic field

Perishable articles

- All live animals (except properly packaged bees, silkworms, leeches)
- Food, plants, seeds
- Any perishable articles

Documents

- Currencies (money)
- Documents or articles prohibited from importation or circulation
- Publications, advertisements, and printed products of a seditious and immoral nature
- Imitation cards, infringement, printed audio-visual

Any items that violate the national laws and regulations, customs and aviation safety.

The parcels are scanned before sending. If any prohibited items is detected, the parcel will be refused and returned to the sender at his own expense.

Declared value

The total declared value of the parcel (which represent the real value of the items inside the parcel) should not exceed:

Destination countryDeclared value limit
Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Sweden, Slovenia, Slovakia 22 EUR
Australia1000 AUD
Canada20 CAD
Colombia200 USD
United Kingdom15 GBP (per day)
Israel75 USD
Malaysia500 MYR
Russia200 USD
Thailand 1500 THB (including delivery cost)
Turkey No limit, but import taxes applies for any value.
Ukraine100 EUR (per day)
United States800 USD
Vietnam100 USD

Parcel weight and dimensions

The total parcel maximum weight, including packaging and labels, should not exceed 2000 grams. The parcel dimension should respect the following rules depending on the destination country:

Australia

The longest side should not exceed 105 cm. The volume should not exceed 0.25m3.

Austria, Sweden, Belgium, Luxembourg:

The longest side should not exceed 50 cm. The parcel size should be at least 9 * 14 cm. If the parcel is a cylinder, the length should not exceed 50 cm and the length plus twice the diameter should not exceed 100 cm.

Canada

The longest side should not exceed 200 cm. The sum of all sides' length should not exceed 300 cm. The parcel size should be at least 15 * 10cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.

Colombia

The longest side should not exceed 90cm. The sum of all sides' length should not exceed 120 cm.

Estonia

The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.

France

The longest side should not exceed 90cm. The sum of all sides' length should not exceed 90cm. The parcel size should be at least 10 * 16 * 1cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.

Germany

The longest side should not exceed 60cm. The parcel size should be at least 14cm * 9cm * 1cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.

India

The longest side should not exceed 150 cm. The sum of all sides' length should not exceed 200 cm.

Israël

The longest side should not exceed 50 cm. The sum of all sides' length should not exceed 110 cm.

Malaysia

The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm. The parcel size should be at least 14 x 9 x 1 cm

Mexico

Length * width * height should not exceed 80 * 80 * 80cm. The parcel size should be at least 10 * 15cm.

Thailand

The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 150 cm.

Turkey

The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm. If the parcel is a cylinder, the length should not exceed 90 cm and the length plus twice the diameter should not exceed 104 cm.

United Kingdom

The parcel dimension should not exceed 46cm x 46cm x 61cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.

United States

The longest side should not exceed 68 cm. The parcel size should be at least 15 * 10 * 2cm. The sum of the length of any two sides should not exceed 43cm. The longest side plus 2 time the product of the other sides should not exceed 195cm. ( L + 2 * (w + h) ≤ 195cm ) Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.

Spain, Italy, Denmark, Russia, the Netherlands, Cyprus, Portugal, Ireland, Greece, Finland, Croatia, Latvia, Malta, Slovakia, Slovenia, the Czech Republic, Hungary, Switzerland, Lithuania, Chile, Brazil, Poland

The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm.

Ukraine

The longest side should not exceed 35 cm. If the parcel is a cylinder, the length and diameter should not exceed 35 cm.

Vietnam

The longest side should not exceed 90 cm. The sum of all sides' length should not exceed 90 cm. If the parcel is a cylinder, the length should not exceed 60 cm and the length plus twice the diameter should not exceed 104 cm.

Insurance

Currently, Ship24 does not provide insurance. We’re working to include an insurance in our offering and we will update our service package when our insurance service is available.

Undeliverable and returns

Parcels that are flagged by the local delivery company as undeliverable are not able to be re-shipped. It is the responsibility of the sender to ensure a correct delivery address and the availability of the recipient to receive the parcel.

Customs clearance and import taxes

We send your parcels with Delivered Duty Unpaid (DDU). This means the receiver must cover the import taxes if any. However, the declared value limits per destination country fixed by Ship24 are usually matching the taxes application threshold of the destination country (except for Turkey). Therefore, in practice, the receiver won’t have anything to pay. However, Ship24 is not responsible for any import taxes that could arise.

Other requirements

Austria, Sweden, Belgium, Poland, Luxembourg: Toys, medical devices and other products must have the CE mark on the outer packaging and the product itself. If it does not meet the import requirements, it will be destroyed or returned by the customs, and the customer will bear the cost.

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