UPS tracking

UPS tracking


Keep track of your packages effortlessly with UPS's tracking service. This guide talks about obtaining detailed updates and highlights the efficiency of UPS in global logistics.

Track your parcels from their departure from the warehouse to their arrival at your doorstep. The transparency and real-time updates make sure you're always informed about your package's location, making package delivery more predictable and stress-free.

UPS package tracking

How to Track UPS Packages?

UPS provides an efficient, transparent tracking process. It can either be done through their website, the mobile app, or by using a third-party tracking service like Ship24.

Track Package on UPS Office Website

To track on their website, you can follow these steps:

  1. Go to the UPS tracking website.
  2. Enter your tracking numbers.
  3. Click on "Track."
Tracking parcels on UPS website

Track UPS Package on Ship24

If you prefer another way of tracking your UPS parcels, you can use Ship24. To track with Ship24:

  1. Go to the Ship24 homepage or the search field above.
  2. Enter your UPS tracking number.
  3. Press the search button.
UPS tracking on Ship24

Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like USPS, China Post, FedEx, etc., are handling your parcels, you can still get tracking updates with the same tracking numbers.

Tracking with the UPS Mobile App

The UPS Mobile App, available on both Android and iOS, allows you to follow the progress of your shipments anytime and anywhere, whether you're at home, at work, or on the go. Here's how to track using the mobile app.

  1. Download the UPS Mobile App on your Android or iOS device.
  2. Open the app and sign in to your account.
  3. Tap the 'Track' option.
  4. Enter your tracking number or scan the barcode.

Tracking Number Format of UPS

When shipping with UPS, you'll receive a unique tracking number for your package. This number is provided whether you're using UPS directly or receiving an item shipped via UPS. If you haven't received this number through email or from the sender, contact them to obtain it. You can track your UPS package globally with this code.

UPS tracking numbers, especially within the United States, usually have an 18-digit combination of letters and numbers, often starting with '1Z' and ending with numerical digits.

Some examples of UPS tracking numbers are shown below:

  • 1Z 999 AA1 01 9371 6784
  • 1Z 2A2 9X6 03 9387 8515
  • 1Z 050 858 20 0686 0581

Tracking UPS International Package

Track your international package with UPS easily. Use their website or a third-party service like Ship24. Simply enter your tracking number to get the latest delivery updates.

Tracking UPS Ground

To track your UPS Ground shipment, locate your tracking number below the receipt. Enter this number on the UPS website or a third-party tracker to receive up-to-date information on your delivery. You can track up to 10 shipments at once, keeping you informed about your packages anytime.

UPS SurePost Track Orders

Track your UPS SurePost orders with ease. Simply select the tracking option on our website, enter your shipment details, and get real-time updates on your package's status.

Track UPS Mail Innovations

For frequent users of UPS Mail Innovations, it's essential to know how to track packages. Find your unique tracking number in your shipment confirmation email or on the shipping receipt. Then, use this number on the UPS website or Ship24 for tracking updates.

Where can I find the UPS tracking number?

When sending or receiving a package, a UPS tracking number will be issued to you. The UPS tracking number can be found in the following places:

  1. At the bottom of the receipt.
  2. On the package's shipping label.
  3. In the confirmation email or text message you received.

Tracking Number on UPS Receipt

The UPS tracking number can be found on the receipt given to you at the time of shipment. It is typically located near the bottom right of the receipt and labelled as "Tracking Number" or "Shipment Number." This number can be used to track the status of your package on their website or by contacting UPS customer service.

Do note that the email confirmation from UPS also includes the tracking number.

Tracking Status of UPS

Using Ship24, you can access all UPS tracking details, ensuring no information is missed. This system is especially useful if your package is handed over to a local courier. When tracking your UPS parcel, Ship24 may provide various details to help you understand the shipping status.

UPS Tracking Status Description
Shipper created a label, UPS has not received the package yet. Label created, package yet to be received by UPS.
Package Received for Processing Package was received and is being processed.
Package Processed Package has been processed.
Order Information Received Tracking number generated by third-party courier/marketplace.
Arrived at Post Office Package arrived at the local post office.
Shipment tendered to UPS Mail Innovations Package was handed over to UPS Mail Innovations.
Departed from UPS Facility Package left the UPS facility/warehouse.
Arrived at Facility Package arrived at the UPS facility/warehouse.
Processing at UPS Facility Package being processed at the UPS facility.
Out For Delivery Package en route for delivery today.
The receiver has moved. We're attempting to obtain a new delivery address for this receiver. Recipient moved; UPS obtaining a new address.
Delivered Package was delivered to the recipient.

If you are tracking your UPS package through the global Ship24 tracking tool, you may get details such as the following, or similar. A short description will follow to help buyers and sellers further understand these standard tracking details or statuses.

UPS tracking status on Ship24

In case of discrepancies in tracking information, please contact UPS directly for assistance, as Ship24 does not manage parcel handling. UPS is available online or via telephone for queries.

UPS InfoNotice Number

A UPS InfoNotice is an informational memo left by a UPS carrier at your door, typically when a delivery attempt is made but no one is available to receive the package. The InfoNotice serves several purposes:

  1. Tracking: The InfoNotice contains a unique reference number, located above the barcode, which you can use to track your shipment, change delivery options, or collect a missed shipment.

  2. Delivery Communication: It informs you of the status of your delivery, like if it was left with a neighbor or at a designated location, if UPS attempted to make a pickup, or if this was their final attempt.

  3. Next Steps for Delivery: The InfoNotice guides you on what to do next, such as rescheduling a delivery, picking up the package at a UPS Access Point, or arranging for it to be left at your doorstep under certain conditions.

  4. Payment Notifications: It can also inform you if your package requires Cash on Delivery (C.O.D.) or a brokerage C.O.D.

UPS Tracking Phone Number

For queries regarding UPS tracking, you can contact the UPS tracking phone number. You can contact them through the following hotlines:

  • 1-888-742-5877 (within the US)
  • 1-800-782-7892 (outside the US)

You can also contact the UPS customer care centre by simply creating an account or by logging into one if you already have one. You can also choose to continue as a guest.

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to UPS tracking.

Why is the tracking number of UPS not updating?

In rare cases, your UPS tracking might not update due to delays or unscanned packages. If the tracking number doesn't show details, wait a few hours or up to 24 hours before checking again. Also, double-check if the tracking number you entered is correct, as errors can prevent updates.

If problems persist for days, contact UPS customer care for assistance with your delivery.

How can I track my UPS package if I lost the receipt?

If you lost your receipt, you can still track your package. Check your email for any messages from UPS containing your tracking number and other relevant details. If you're the recipient, ask the sender for the tracking number.

Does UPS deliver on Saturday and Sunday?

UPS delivers Monday to Saturday, covering both homes and businesses. Unique to UPS, Sunday deliveries are available too, but only for residential addresses, assuring you get your personal packages any day of the week.

How do I track my Amazon order if it is handled by UPS?

If you're tracking an Amazon order delivered by UPS, here's how it works. Usually, Amazon Prime orders are shipped via UPS. However, during busy periods, other couriers might be used. If that's the case, your Amazon tracking number may not work with UPS tracking.

About United Parcel Service (UPS)

United Parcel Service (UPS) was founded in 1907 in Seattle by James E. Casey and Claude Ryan with a $100 loan. Originally a small messenger and package delivery service, it expanded to Oakland, California, in 1919, adopting the name UPS and its characteristic brown color. This expansion signified the beginning of UPS's transformation into a major delivery service.

Through the 20th century, UPS continued to grow, becoming the first to deliver to every address in the continental U.S. by 1975 and starting international services. The introduction of its airline in 1988 and the launch of for online tracking in 1994 marked significant technological advancements. UPS now operates in over 200 countries, a testament to its evolution from a local messenger service to a global logistics leader.

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