Question 1

Who does Amazon ship with?

Accepted Answer

Amazon uses a variety of couriers for the delivery of its orders, including UPS, USPS, FedEx, and DHL among others. It also has its in-house delivery capabilities, through an extensive transportation portfolio which includes its trucks and planes. The latter takes flights from around 20 airports around the US to various destinations, to continue to meet the growing demand for products.

Couriers Used for Amazon Deliveries

Below is the list of carriers that Amazon most commonly uses for deliveries.

UPS
USPS
Amazon Logistics
FedEx
DHL and DHL Express

However, Amazon also uses several other carriers including ABF Freight System Inc, CEVA Logistics, Australia Post, Deprisa, DB Schenker, ECMS EXPRESS, i-parcel, Fidelitone, Innovel Solutions, Israel Post (ILP), Landmark Global, Lonestar Overnight, NSD, Parcel Pool, SF Express, WnDirect, XPO Logistics, TForce Final Mile, OnTrac, Pilot, Menlo Worldwide/UPS Supply Chain Solutions, and LaserShip.

The Amazon distribution network was first launched in 1997 with processing centres first opened in Seattle and Delaware. Now, Amazon has multiple types of distribution facilities, including cross-dock centres, fulfilment centres, sortation centres, and delivery stations.

A computer system is used to check goods in and out thus recording the location of orders. The system also helps the company map out routes for pickers.

Question 2

How do I track my Amazon order?

Accepted Answer

To track your orders, you can use the Amazon website or app, or use the Amazon tracking ID. With the Amazon tracking ID, you can get the latest updates on where your orders are located.

Track your Amazon Order

Consumers can either use:

Amazon App

This is where buyers can check on their Amazon parcel locations using their Amazon tracking ID numbers or codes. Buyers will be able to see a map showing them the location of their Amazon orders in real-time. This function can be accessed as many times as desired by the buyer and operates on a twenty-four-hour seven days week system.

Amazon Website

This is another platform where buyers can access and track Amazon orders, with up-to-date information readily available on their orders when they add their Amazon tracking ID or Amazon tracking number. When using either of these options, buyers should:

Click on the "Go to your Orders" section.
Select the order they want to check.
Click on the "Track Package" option.
The buyer will then be prompted to enter their tracking ID number for their Amazon parcel and once entered, will instantly receive Amazon tracking information.

Ship24 Website

This is where consumers can track their parcels and Amazon orders. Depending on which courier the seller has chosen, you can request a tracking number. With the Amazon tracking ID or Amazon tracking number, you can copy it and then paste it onto the Ship24 website to get the latest updates on where your parcel is.

However, if the website or app says that no tracking information is available, customers should go to the Amazon Missing Packages section, which will contain information about any missing packages.

Question 3

How do I track Amazon logistics?

Accepted Answer

Amazon currently does not provide tracking for Amazon logistics by means of regular tracking numbers. You would need to use the link that they sent you in the confirmation email. To track your Amazon orders on Amazon logistics:

Log in to the email you used for your Amazon order.
Find the Amazon confirmation email and open it.
Press on "Track Your Package". You should be directed to another web page to track your Amazon order.

Question 4

Can I track my Amazon order without logging in?

Accepted Answer

Unfortunately, Amazon currently does not allow users to track their Amazon orders without logging in. If you want to continue tracking your Amazon packages, you can stay signed in on the app or log in every time you open the Amazon app.

You can also track your Amazon orders on universal tracking sites like Ship24. You can do this by simply getting your Amazon tracking number on the app and pasting it on Ship24's homepage. You will get tracking updates of your Amazon orders quickly and efficiently.

Question 5

Why is the Amazon website good?

Accepted Answer

Some of the features included on the Amazon website and which are available to customers are explained in more detail below:

Amazon Map

This feature is a live map function on the app or website which gives buyers a visual location of their orders in real-time. Buyers can use this option to check on the progress of shipped packages on a live map. This can be accessed by clicking on the "Track Package" option from either a confirmation email or in the "Your Orders" section.

SMS Text Tracking

This feature allows you to track your Amazon parcel thanks to the information sent to you via SMS.

Buyers can also track their Amazon parcels using the Ship24 website, with just their Amazon tracking ID or Amazon tracking number. Anyone wishing to track their Amazon parcel will just need to go to the homepage and enter the Amazon tracking number into the search bar to get instant tracking information about the status of their Amazon package.

Question 6

Where is my Amazon order?

Accepted Answer

To find where your Amazon order is, you need to track your items. To do this, order tracking for any carriers used by Amazon can be done through the Ship24 homepage using the tracking number that buyers either receive from the seller upon purchase or which can alternatively be found on the Amazon website or inside your email inbox.

However, there are several exceptions that buyers should note:

Some national carriers will use local or regional couriers to ship your Amazon package or parcel. If this is the case, your Amazon tracking information may not be available on the national carrier website. However, Ship24 interacts directly with over 1,200 couriers and its comprehensive tracking system allows it to detect changes in tracking codes that may occur as parcels pass between different couriers. Simply enter your original tracking number onto the Ship24 website and let us do the rest.
Some heavy items may be shipped through a special carrier such as ABF, CEVA, Pilot, or XPO.
Some parcels will be delivered via certain couriers depending on the urgency of the shipment and its location. For instance, the parcel pool is used for standard package deliveries to Alaska, and OnTrac is used for same-day deliveries to Seattle. Tracking your Amazon parcel through Ship24 will allow you to see which courier your Amazon package is travelling with.

If you have a problem with your order, you can either contact the Amazon support team or if you are aware of the courier your parcel is with, you can contact them directly.

Question 7

Where can I find my Amazon tracking number?

Accepted Answer

Although Amazon is a marketplace, there are some merchants or sellers who use third-party couriers to deliver their Amazon orders. When this is the case, you can request the Amazon tracking number from the merchants/sellers to provide you with the tracking number.

Depending on the courier used, a tracking number used for your Amazon order should consist of a 9 to 14-digit number. With the Amazon tracking number, head over to Ship24 to track your order. Ship24 is a universal tracking system that has access to more than 1,200 couriers to make sure that you can track your Amazon order every step of the way.

Question 8

Why is my Amazon tracking number not working?

Accepted Answer

There could be several reasons why the Amazon tracking number is not working. It could be because the order hasn't been processed yet or there could be some errors on the tracking number that you have typed such as a missing number or letter or you may have just mistyped the Amazon tracking number.

If it is still not working, try to wait several hours more or wait for 24 hours before trying again. Else, contact the merchant or Amazon customer support care.

Question 9

Is there an Amazon tracking API?

Accepted Answer

There are a variety of businesses that offers Amazon API. Some of these usually relate to advertising an Amazon product or using a third-party vendor for Amazon.com. However, when it comes to Amazon tracking API, Ship24 is the best place to get a tracking API. With incredible benefits such as blazing fast integration, access to more than 1,200 couriers, true end-to-end tracking, and much more.

Integrating a tracking API into your platform just takes a few minutes after creating an account and subscribing to a tracking API plan.

Question 10

How long does Amazon take to ship?

Accepted Answer

Most sellers on Amazon, including Amazon itself if you are buying an Amazon product, ship your order within 2 business days.

Amazon Shipping Timeframes

The following list shows the average Amazon shipping timeframes unless otherwise mentioned in the seller's policies:

Standard U. S.: This option normally takes 4-14 business days after shipping but may take up to 21 days
Expedited U. S.: This option normally takes 2-6 business days after shipping
Two-Day U. S.: This option normally takes 2 business days after shipping
One-Day U. S.: This option normally takes 1 business day after shipping
International Standard: This option normally takes 3-6 weeks, but it could take up to 12 weeks depending on customs delays and other varying factors
International Expedited: This option normally takes 3-7 business days

Like all shipping methods, the delivery time may vary based on the destination of the package, customs, holidays, and other unforeseen delays which should be taken into account. If the seller is aware of any potential delays, they should notify the customer upon purchase. However, buyers should also be aware that busier periods, such as around Christmas and Chinese New Year, could mean parcel deliveries are delayed due to a higher than normal volume of orders.

Also, the weight, size, and destination of the Amazon order will have some effect on the time it takes to deliver the package. It is best to check with the seller if your package is particularly large or it is destined for a rural location to see whether there will be added delays on top of the usual delivery turnaround.

Although most Amazon package deliveries operate smoothly without any problems, it is important to be informed of what delays you may face and plan accordingly if the order is required within a certain timeframe.

Question 11

Does Amazon ship internationally?

Accepted Answer

When you reach the checkout stage of your order, you will be given the option to choose how the items in your cart are delivered. Buyers should be aware that if they do not see a particular delivery option, then delivery isn't available for that order to the set location.

Amazon is one of the largest international online marketplaces that are consequently delivering products to a large number of global destinations. Delivery options include both customers within the United States, as well as internationally, such as in the United Kingdom, France, Ireland, Germany, Canada, Spain, Australia, Italy, India, Mexico, and China. More and more countries in Asia and Africa are being added in line with Amazon's continued growth

Some of the countries where Amazon does not ship include North Korea, Cuba, Somalia, Iran, Iraq, Botswana, and Myanmar.

Amazon ships products overseas via Amazon Global. The available products and shipping rates using this service may vary depending on your location. To check which items are eligible for international shipping, check the "Search for Items Eligible" option in the international shipping section of the app or website.

Amazon does ship internationally to over 100 countries and regions outside the United States, though it is not a case of whether they do or do not ship to a country, as it will depend on the specific order. You'll have to change your default shipping address to see the items that are available for specific international destinations.

Question 12

How long does it take to deliver Amazon parcels from China to the US?

Accepted Answer

When shipping Amazon parcels from China to the US, they must be sent through a US-based postal service such as USPS, UPS, DHL, or FedEx. If it is shipped to USPS, it could take an average of 15-20 days while express couriers such as DHL, UPS, or FedEx could take an average of 7-14 days.

Track your parcels on Ship24 to keep in touch with your parcels every step.

Question 13

How do I ship my Amazon orders internationally?

Accepted Answer

To ship your international Amazon parcel, you will need to follow the steps.

Shipping International Amazon Orders

Firstly, you need to go to the Amazon website in your internet browser and log in to your Amazon account.
Once you are logged in, go to the "Accounts & Lists" section
Click on "Your Account". Then click "Your addresses" under the "Ordering and shopping preferences" section.
The website should then ask you whether you would like to "Add a New Address". This is where you can input your international information. Make sure that the correct country is chosen in the dropdown menu on this page.
To save the new address, click "Add Address" at the bottom of the page.
Now that your new address is saved, you will be brought back to your "Addresses" page and you should be able to see your new address within your Amazon addresses list. If you would like this new address to be your default address, there is an option on the page, which should appear next to the address that you have just added.

Once you have set that address as a default, you will be able to search for items that can be shipped to that international address.

Question 14

How do I change my shipping address on Amazon?

Accepted Answer

After placing an order, you can update the shipping address any time before the actual shipment of your order. Once your order has shipped, Amazon will not let you change your Amazon delivery shipping address. You can edit your address directly from the Amazon account home page. You can also contact Amazon directly or through the Amazon Customer Service section on their website.

Changing Address on Amazon

If you want to change your address before your order is shipped, you can take the following steps:

Go to your orders page.
From there, select the "Order Details" option for the order you wish to change the delivery address on.
Then select "Change" to modify the shipping address.
Here, it will also give you the option to change the gift feature or the payment method.
If you just want to change the address, click the "Change Delivery Address" option only. If the order has not been shipped already, you will then be able to change the address of your Amazon parcel to a new destination.

Question 15

How much is Amazon shipping?

Accepted Answer

The total shipping cost for each product may vary. However, shipping on some Amazon parcels is free and buyers should keep a lookout for free shipping options when browsing products.

Amazon Shipping Standard Price

However, the standard shipping prices are as follows.

For Standard Global Shipping (if this is an available option) delivery usually takes between 9 and 12 days and costs around $9.69/Shipment + $2.89 Per Unit.
For Priority Global Shipping (if this is an available option) delivery usually takes between 2 and 4 days and costs around $18.49/Shipment + $6.99 Per Unit

Generally, prices within the United States are the same, however, if you are sending to remote areas of the US then buyers may see an increase in prices. This is especially true if you are sending to non-mainland US lands, such as Guam, Samoa, Northern Mariana Islands, Federal States of Micronesia, Marshall Islands, and the US Virgin Islands.

The total cost is calculated by adding the per-item cost with the per-shipment cost. The per-item cost varies because of the number of items, volume (which is also known as dimensional weight), and actual weight. Prices will depend on order size, weight, and shipment method. Equally, international shipping costs depend on the method chosen for delivery and the number of products.

For more pricing information, please see the Amazon website to find the specific costs for your particular item. To track your Amazon parcel or package, simply go to the Ship24 website and enter your Amazon tracking ID into the search bar, for information about your package status and current location.

Question 16

What is Amazon?

Accepted Answer

Amazon, or Amazon Incorporated, is an American multinational company based in Washington that specialises in technology services, namely e-commerce, digital streaming, artificial intelligence, and cloud computing.

When the company was founded by Jeff Bezos on July 5, 1995, it initially only operated as an online platform to buy and sell books. However, it quickly expanded to sell other items, including, software, hardware, computer games and gaming equipment, garments, furniture, food, toys, and jewellery.

Since its humble beginnings, Amazon has gone from strength to strength and enjoyed huge success, earning the company its place as one of the big five US companies, alongside Apple, Microsoft, Google, and Facebook. In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States and three years later its own in-house two-day delivery service (Amazon Prime) surpassed some 100 million global subscribers.

Today, Amazon is the largest company in the world if measured by revenue and in 2020, Amazon recorded the highest brand evaluation worldwide. The company's success is down to its effective disruption of well-established industries through innovative technology-based solutions.

Amazon continues to push technological innovation in its products, expanding into audio and video streaming through Prime Video, Amazon Music, Twitch, and Audible subsidiaries and has also moved into publishing and film and television with the launch of Amazon Publishing and Amazon Studios. The company now also produces consumer electronics, including its popular Kindle e-reader series and Fire TV devices.

Question 17

How do I contact Amazon?

Accepted Answer

For queries and questions about Amazon's tracking or related issues, you can contact them through their Customer Care website, email, or call them on their hotline. There will be live agents that will be available to assist you on their website.

Amazon Phone Number

1-888- 280-4331

When contacting Amazon through their phone number, be wary that it might take some time before you get through their line as there might be too many people in line. You will also need to answer a few questions from their bots before you reach the actual live agent. You can contact them 24 hours a day 7 days a week.

Amazon Email Address

Note that it might take several hours or days before an Amazon representative responds back to your email.