Amazon order tracking

To track your Amazon order, you can either sign in to your Amazon account or use a universal tracking platform like Ship24. Most packages come with a tracking number that lets you follow your delivery in real time. Depending on the carrier and region, updates may vary, but you can still check progress from dispatch to delivery with the right tools. This article explains how tracking works, how to interpret updates, and what to do if something goes wrong.

• table of contents
• How to Track Your Amazon Order
• What Is a TBA Tracking Number?
• Can I Track an Amazon Order Without Logging In?
• Where to Find Your Amazon Tracking Number
• Tracking Amazon Orders by Carrier
• Amazon Tracking Status Definitions
• What If My Amazon Package Is Missing?
• Amazon Delivery Times
• Amazon Orders from China
• Can I Change My Amazon Shipping Address?
• FAQs
• Contacting Amazon

How to Track Your Amazon Order

Tracking an Amazon order depends on who fulfilled it and which carrier is handling the delivery. If the item is sold by Amazon and fulfilled by Amazon Logistics, tracking is available within your Amazon account. If it’s shipped by a third-party seller or an international courier, tracking might be available outside Amazon as well. Below are two ways to follow your package:

1. On the Amazon Website or App

1. Log in to your Amazon account.
2. Go to Your Orders.
3. Find the order you want to check.
4. Click Track Package to view real-time updates.

The page typically shows estimated delivery time, past tracking events, and the current location. On the day of delivery, you may also see a live map with the driver’s location, depending on your region and delivery type.

2. On the Ship24 Website

If your order includes international shipping, third-party sellers, or multiple carriers, you can use Ship24 to track it. This platform supports more than 1,500 couriers and auto-detects which service is handling your package. Just enter the tracking number on the Ship24 homepage and get updates in one place, even when the delivery switches between carriers like China Post, USPS, or DHL.

What Is a TBA Tracking Number?

TBA tracking numbers are used exclusively by Amazon Logistics, the company’s internal delivery network. These codes often begin with "TBA", followed by a mix of numbers and letters. Unlike traditional tracking numbers, TBA codes can only be tracked within Amazon’s platform. If you try to enter a TBA number on third-party sites, you won’t receive any updates.

Amazon Logistics delivers a significant portion of packages in urban areas, offering same-day and two-day shipping through this in-house service. If your tracking number starts with TBA, it's likely being delivered directly by Amazon's own drivers rather than national carriers like USPS or UPS.

Can I Track an Amazon Order Without Logging In?

Amazon used to allow public tracking pages accessible via email links. However, since April 2021, tracking details are only available when you’re logged into your Amazon account. This change was introduced to improve security and prevent unauthorized access to customer shipment information.

If you have a tracking number from a third-party courier (like FedEx, DHL, or China Post), you can bypass this restriction by entering that number directly on Ship24. This is especially helpful if you're receiving a gift or shipment on someone else’s behalf and don’t have access to their Amazon login.

Where to Find Your Amazon Tracking Number

You can usually find the tracking number in three places:

• In the shipping confirmation email
• In the Your Orders section of your Amazon account
• By contacting the seller if it’s a marketplace order

Tracking numbers vary by courier. They may be numeric or alphanumeric, depending on the service. If you only see an order number (like 123-1234567-1234567), that won’t work for tracking. You’ll need the specific code provided once the item ships.

Tracking Amazon Orders by Carrier

Amazon partners with a range of shipping providers, and the tracking process depends on who handles the final delivery. Below are the common carriers and how to check their updates:

USPS

For orders delivered by USPS, you’ll usually see a tracking number in your Amazon order details. This can be entered at USPS or on Ship24. Updates typically begin after the package enters the USPS system. Delays of 24–48 hours before the first scan are common during busy periods.

UPS

UPS tracking numbers generally start with "1Z" and include 18 characters. These can be tracked on the UPS website or on Ship24. If your package hasn’t been scanned yet, you might see a message saying the label was created but not yet in transit.

Royal Mail

For UK deliveries, Amazon may use Royal Mail. If tracking is available, it will appear in your order details. Standard mail options often don’t include tracking, but First Class Tracked or Signed services do. Enter the number on Royal Mail's website or Ship24.

China Post

Tracking codes from China Post begin with letters like LX, RX, or UX and end in CN. These services are affordable but slower, with average delivery times of 2–6 weeks. Tracking may stop once the parcel leaves China unless it’s handed to a local courier in your country.

Amazon Logistics

This is Amazon’s internal courier network, and tracking is only available inside your Amazon account. Amazon Logistics often handles deliveries during weekends and holidays and provides features like live map tracking and delivery photos.

Amazon Tracking Status Definitions

Status	What it means
Shipped	Your item has left the warehouse and is on its way to the courier.
Out for delivery	The driver has picked up your package and plans to deliver it today.
Delivered	The package has been marked as delivered at the destination address.
Delayed	Unexpected events like weather or technical issues are affecting delivery.
Undeliverable	The carrier couldn't complete the delivery and returned the item.

What If My Amazon Package Is Missing?

If your Amazon tracking says "delivered" but you can’t find the package, follow these steps:

• Check outside your main entrance, garage, mailbox, or apartment office.
• Look at the delivery photo in your order details, if available.
• Ask neighbors if they received it by mistake.
• Wait at least 36 hours before reporting; it may arrive late but still show as delivered.
• If it doesn’t arrive, contact Amazon Customer Service to request a replacement or refund.

Amazon Delivery Times

Estimated delivery times vary by shipping method and destination. Below is a summary of average delivery speeds:

Shipping Method	Estimated Delivery
Standard (US)	4–14 business days
Expedited (US)	2–6 business days
Two-Day (US)	2 business days
One-Day (US)	1 business day
International Standard	21–42 business days
International Expedited	3–7 business days

Amazon Orders from China

Products sold by third-party sellers on Amazon and shipped from China often go through multiple shipping stages. After leaving the warehouse, the parcel is usually handled by China Post or a forwarder before being handed off to a local courier in your country. Transit time ranges from 15 to 35 days, depending on customs processing, package weight, and seasonal volume.

Can I Change My Amazon Shipping Address?

If your order hasn’t shipped yet, you can edit the delivery address by going to Your Orders, selecting the item, and clicking Change. Once a package is shipped, the address cannot be modified. In such cases, contact Amazon directly to see if the carrier can reroute the package, although this isn’t always possible.

FAQs

How do I track my Amazon order using Ship24?

Go to Ship24.com and enter your Amazon tracking number. The system will detect which carrier is handling the package and show updates in real time, even across multiple delivery partners.

Why doesn’t my Amazon tracking number work?

If the courier hasn’t scanned the parcel yet, it may not appear in their system. This is common in the first 24 to 48 hours after shipment. If it’s a TBA number, you’ll need to check tracking inside your Amazon account only.

Can I track someone else’s Amazon order?

Yes, but you need either the tracking number or the full tracking page link. Without access to the original account or these details, tracking is not possible.

How long does Amazon tracking take to update?

Tracking updates can appear within a few hours after shipment. However, this varies by courier and location. Some updates are only recorded at key handoff points or at the destination hub.

What’s the difference between an Amazon order number and a tracking number?

Order numbers identify your purchase within Amazon’s system. The tracking number is issued by the courier and is used to follow the package’s physical movement.

Contacting Amazon

If you need help with your Amazon shipment, visit their Customer Support page, call 1-888-280-4331, or send an email. Support is available 24/7 for tracking issues, lost packages, and delivery questions.