Amazon, or Amazon Incorporated, is an American multinational company based in Washington which specialises in technology services, namely e-commerce, digital streaming, artificial intelligence and cloud computing.
When the company was founded by Jeff Bezos on July 5, 1995, it initially only operated as an online platform to buy and sell books. However, it quickly expanded to sell other items, including, software, hardware, computer games and gaming equipment, garments, furniture, food, toys, and jewellery.
Since its humble beginnings, Amazon has gone from strength to strength and enjoyed huge success, earning the company its place as one of the big five US companies, alongside Apple, Microsoft, Google and Facebook. In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States and three years later its own in-house two-day delivery service (Amazon Prime) surpassed some 100 million global subscribers.
Today, Amazon is the largest company in the world if measured by revenue and in 2020, Amazon recorded the highest brand evaluation worldwide.
The company's success is down to its effective disruption of well-established industries through innovative technology-based solutions.
Amazon continues to push technological innovation in its products, expanding in to audio and video streaming through Prime Video, Amazon Music, Twitch and Audible subsidiaries and has also moved in to publishing and film and television in the launch of Amazon Publishing and Amazon Studios.
The company now also produces consumer electronics, including its popular Kindle e-reader series and Fire TV devices.
Amazon uses a variety of couriers for the delivery of its orders, including UPS, USPS, and FedEx among others. It also has its own inhouse delivery capabilities, through an extensive transportation portfolio which includes its own trucks and planes. The latter take flight from around 20 airports around the US to various destinations, in order to continue to meet the growing demand for products.
Below is the list of carriers that are most commonly used by Amazon for deliveries.
However, Amazon also uses a number of other carriers including ABF Freight System Inc, CEVA Logistics, Australia Post, Deprisa, DB Schenker, ECMS EXPRESS, i-parcel, Fidelitone, Innovel Solutions, Israel Post (ILP), Landmark Global, Lonestar Overnight, NSD, Parcel Pool, SF Express, WnDirect, XPO Logistics, TForce Final Mile, OnTrac, Pilot, Menlo Worldwide/UPS Supply Chain Solutions, and LaserShip.
The Amazon distribution network was first launched in 1997 with processing centers first opened in Seattle and Delaware. Now, Amazon has multiple types of distribution facilities, including crossdock centers, fulfillment centers, sortation centers and delivery stations. A computer system is used to check goods in and out thus recording the location of orders. The system also helps the company map out routes for pickers.
Order tracking on any carriers used by Amazon can be done through the Ship24 website using the tracking number that buyers either receive from the seller upon purchase, or which can alternatively be found on the Amazon website or inside your email inbox. If you have a problem with your order, you can either contact the Amazon support team or if you are aware of the courier your parcel is with, you can contact them directly.
However, buyers should note:
There are two options available to buyers to track their Amazon orders. Buyers can either use:
When using either of these options, buyers should click on the "Go to your Orders" section, select the order they want to check and click on the "Track Package" option. The buyer will then be prompted to enter their tracking ID number for their Amazon parcel and once entered, will instantly receive Amazon tracking information.
However, if the website or app says that no tracking information is available, customers should go to Amazon Missing Packages section, which will contain information about any missing packages.
Some of the features included on the Amazon website and which are available to customers are explained in more detail below.
Buyers can also track their Amazon parcels using the ship24.com website, with just their Amazon tracking ID number. Anyone wishing to track their Amazon parcel will just need to go on the homepage and enter the Amazon tracking code into the search bar to get instant tracking information about the status of their Amazon package.
Most sellers on Amazon, including Amazon itself if you are buying an Amazon product, ship your order within 2 business days. The following list shows the average Amazon shipping timeframes unless otherwise mentioned in the seller's policies:
Like all shipping methods, the delivery time may vary based on the destination of the package, customs, holidays, and other unforeseen delays which should be taken in to account. If the seller is aware of any potential delays, they should notify the customer upon purchase. However, buyers should also be aware that busier periods, such as around Christmas and Chinese New Year, could mean parcel deliveries are delayed due to a higher than normal volume of orders.
Also, the weight, size and destination of the Amazon order will also have some effect on the time it takes to deliver the package. It is best to check with the seller if your package is particularly large or it is destined for a rural location to see whether there will be added delays on top of the usual delivery turn around.
Although most Amazon package deliveries operate smoothly without any problems, it is important to be informed on what delays you may face and plan accordingly if the order is required within a certain timeframe.
When you reach the checkout stage of your order, you will be given the option to choose how the items in your cart are delivered. Buyers should be aware that if they do not see a particular delivery option, then delivery isn't available for that order to the set location.
Amazon is one of the largest international online marketplaces are consequently deliveries products to a large number of global destinations. Delivery options include both to customers within the United States, as well as internationally, such as the United Kingdom, France, Ireland, Germany, Canada, Spain, Australia, Italy, India, Mexico and China. More and more countries in Asia and Africa are being added in line with Amazon's continued growth
Some of the countries where Amazon does not ship include North Korea, Cuba, Somalia, Iran, Iraq, Botswana, and Myanmar.
Amazon ships products overseas via Amazon Global. The available products and shipping rates using this service may vary depending on your location. To check which items are eligible for international shipping, check the "Search for Items Eligible" option in the international shipping section of the app or website.
Amazon does ship internationally to over 100 countries and regions outside the United States, though it is not a case of they do or do not ship to a country, as it will depend on the specific order. You'll have to change your default shipping address to see the items that are available for the specific international destinations.
In order to ship your Amazon parcel, you will need to follow the steps below.
Firstly, you need to go to the Amazon website in your internet browser and log in to your Amazon account.
Once you are logged in, go to the "Accounts & Lists" section and click on "Your Account". Then click "Your addresses, " under the "Ordering and shopping preferences" section. The website should then ask you whether you would like to "Add a new address". This is where you can input your international information. Make sure that the correct country is chosen in the dropdown menu on this page. To save the new address, click "Add address" at the bottom of the page. Now that your new address is saved, you will be brought back to your "Addresses" page and you should be able to see your new address within your Amazon addresses list. If you would like this new address to be your default address, there is an option to on the page, which should appear next to the address that you have just added.
Once you have set that address as a default, you will be able to search for items that can be shipped to that international address.
After placing an order, you can update the shipping address any time before the actual shipment of your order. Once your order has shipped, Amazon will not let you change your Amazon delivery shipping address. You can edit your address directly from the Amazon account home page. You can also contact Amazon directly or through the Amazon Customer Service section on their website.
If you want to change your address before your order is shipped, go to your orders page.
From here, select the "Order Details" option for the order you wish to change the delivery address on. Then select the "Change" to modify the shipping address. Here, it will also give you the option to change the gift feature or the payment method. If you just want to change the address, click the "Change Delivery Address" option only. If the order has not been shipped already, you will then be able to change the address of your Amazon parcel to a new destination.
The total shipping cost for each product may vary. However, shipping on some Amazon parcels is free and buyers should keep a look out for free shipping options when browsing products. However, the standard shipping prices are as follows.
Generally, prices within the United States are the same, however if you are sending to remote areas of the US then buyers may see an increase in prices. This is especially true if sending to non-mainland US land, such as Guam, Samoa, Northern Mariana Islands, Federal States of Micronesia, Marshall Islands, and the US Virgin Islands.
The total cost is calculated by adding per-item cost with the per-shipment cost. The per-item cost varies because of the number of items, volume (which is also known as dimensional weight), and actual weight. Prices will depend on orders size and weight and as well as the shipment method. Equally, international shipping cost depend on the method chosen for delivery and quantity of products.
For more information about pricing, please see the Amazon website to find the specific costs for your particular item. To track your Amazon parcel or package, simple go to the Ship24 website and enter your tracking ID into to the search bar, for information about your package status and current location.