Amazon Logistics Tracking

Amazon Logistics is Amazon’s internal delivery service responsible for shipping a significant portion of the company’s orders. It operates independently from traditional couriers like UPS or FedEx, using its own delivery vans, contractors, and network of local partners. If your tracking number starts with TBA, TBC, or TBM, your order is likely being delivered by Amazon Logistics. These tracking numbers typically won’t work on standard courier sites, but you can access shipment updates via your Amazon account or confirmation email. You can also try entering the tracking link on Ship24 to see if tracking data is available.

What is Amazon Logistics?

Amazon Logistics was developed to give Amazon more control over the entire delivery process. Instead of relying entirely on third-party couriers, Amazon uses its own infrastructure to move packages from its warehouses to your doorstep. This system supports faster delivery speeds, including same-day, one-day, and weekend shipping options in select regions.

Unlike traditional carriers, Amazon Logistics operates seven days a week and often delivers during holidays. It uses a mix of full-time delivery drivers, Amazon Delivery Service Partners (DSPs), and gig-economy workers through the Amazon Flex program. This flexible network allows Amazon to scale delivery operations based on demand.

How does it differ from other couriers?

Amazon Logistics differs from national couriers like USPS and FedEx in several ways. Most notably, it eliminates many middle steps in the shipping process. Packages shipped through Amazon Logistics typically go straight from a fulfillment center to the customer’s address without passing through third-party sorting facilities. This helps reduce delivery time and gives Amazon more oversight on performance and customer experience.

Where does Amazon Logistics operate?

Amazon Logistics operates extensively across the United States, Canada, and Mexico. It has expanded its footprint to cover most major metropolitan areas and continues to reach new suburban and rural regions. Internationally, Amazon has also rolled out its logistics services in parts of Europe and Asia, especially in areas with high Prime membership adoption. Availability of services like same-day or one-day delivery may vary by city or ZIP code.

How to Track Amazon Logistics Orders

Method 1 – From your Amazon account

The most direct way to track your order is through your Amazon account. Visit the “Your Orders” page, locate your recent purchase, and click the “Track Package” button. You’ll see real-time tracking updates, including the current delivery status and estimated delivery window. If the package is out for delivery, the tracking page may show the number of stops left before yours.

Method 2 – Using your confirmation email

After placing an order, Amazon sends a confirmation email that includes a link to track your package. Open the email and click “Track your package” to view delivery progress. If you're checking from your mobile device, the link will usually open directly in the Amazon app for added convenience.

Method 3 – With Ship24 (if supported)

Amazon TBA tracking numbers often do not function on most external tracking platforms. However, if you copy the full tracking URL from Amazon (found via the "Track Package" button), you may be able to paste it into Ship24’s homepage. Ship24 can occasionally access tracking data if Amazon’s system provides it via public endpoints. This can be useful if you're tracking multiple packages across different marketplaces from one place.

Understanding TBA, TBC, and TBM Tracking Numbers

What do Amazon TBA tracking numbers mean?

Amazon assigns tracking numbers starting with TBA, TBC, or TBM when a package is handled by Amazon Logistics. These tracking IDs are unique to Amazon’s internal network and are not recognized by other couriers. The prefix usually indicates the origin or type of shipment, but it doesn't follow a standard postal format. For example:

• TBA651782912737 – commonly used in the United States
• TBC971298376574 – sometimes used in Canada
• TBM091984187418 – may appear in Mexico-based orders

Keep in mind that these numbers cannot be tracked through USPS, FedEx, or other external services unless explicitly handed off to those couriers.

Can I use these tracking numbers on third-party sites?

Standard tracking numbers from Amazon Logistics are typically not supported on third-party courier tracking platforms. However, if you copy the full tracking page link from your Amazon account or email, you may be able to paste it into services like Ship24 to retrieve tracking information. This method works best when Amazon publicly exposes the package status via the link. Otherwise, Amazon’s system keeps this information limited to their platform for security and control reasons.

What to Do if Your Amazon Package Is Late or Missing

Package says “delivered” but nothing arrived

It’s not uncommon for Amazon packages to be marked as “delivered” just before they physically arrive. If you don’t see the package, check around your property (porch, garage, mailroom), ask neighbors, or verify if a receptionist accepted the item. If the package doesn’t appear within 24 hours, you can report a missing item through your Amazon account.

Missed delivery attempts

Amazon Logistics may attempt delivery up to three times if the package requires a signature or if there's no secure place to leave it. After the third attempt, the package is typically returned to Amazon and a refund is issued automatically. For deliveries that don’t require a signature, drivers may leave the parcel in a location they consider safe, such as a front porch or side entrance.

Weekend delivery and delivery hours

Amazon delivers seven days a week, including weekends and holidays in many areas. Delivery usually takes place between 8 a.m. and 8 p.m. If you prefer weekend deliveries or need to update delivery instructions, you can do so under the “Your Addresses” section of your Amazon account. Some addresses may offer additional delivery preferences, such as Amazon Locker drop-off or secure location instructions.

Amazon Logistics Delivery FAQs

How can I track a TBA Amazon order?

You can track Amazon Logistics orders by visiting your Amazon account or checking the link in your confirmation email. These orders usually begin with TBA and can’t be tracked through most third-party courier sites unless you use the full tracking link.

What if my Amazon package says delivered but I didn’t receive it?

Amazon packages may be marked as delivered just before drop-off. If you can’t locate it, check nearby areas or ask building staff and neighbors. If it's still missing after 24 hours, open a support request via Amazon’s order help page.

Does Amazon deliver on weekends?

Yes. Amazon Logistics delivers Monday through Sunday from 8 a.m. to 8 p.m. Weekend delivery is standard in many areas, especially for Prime members.

Will I get a refund if my package is delayed?

Refunds are not guaranteed for delayed packages. If your item is significantly late or marked as delivered but missing, Amazon may issue a refund or resend the item after a short investigation. You can request this via your account’s support center.

Can I have my Amazon order delivered to a locker?

Yes. Amazon Locker is a delivery option where your package is placed in a secure pickup point. If you select this option at checkout, you’ll receive a code to retrieve your item once it arrives. This can be useful for people who aren't home during the day or prefer not to have packages left outside.

Track Amazon and Other Marketplaces with Ship24

Ship24 supports tracking for shipments from Amazon, including some Amazon Logistics orders when a full tracking link is provided. You can also track packages from top global marketplaces such as Shopee, AliExpress, eBay, and Mercado Libre. This makes Ship24 a useful tool for monitoring multiple orders in one place.