China Post tracking is a useful service that lets you follow your packages and mail sent with China Post. This service is available for both local and international shipments. By using this tracking feature, you can get the latest information about where your packages are at any time. It helps you know exactly where your items are from the moment they are sent until they are delivered.
How to Track China Post Packages
To get tracking information for your China Post packages, you generally have two main options: using the official China Post website or using third-party tracking services like Ship24. Before you start tracking, make sure that you have your China Post tracking number ready.
Tracking on the China Post Website
To track your China Post packages on their website, follow these steps:
- Visit the official China Post website.
- Once there, find a search bar that is labelled "Tracking and Information" and enter your tracking number.
- After entering the number, click on the search button.
- You will have to solve a puzzle before finding your tracking results.
It's worth noting that the official website is user-friendly and offers tracking information in Chinese and English.
Tracking on Ship24
If you prefer another option, you can use Ship24, a global package website that can track more than a thousand carriers. To track with Ship24:
- Head to the homepage or the search field above.
- Enter your China Post tracking number.
- Click on the search button.
Both methods are reliable, but Ship24 can be more user-friendly if you're tracking packages from different carriers or prefer updates in a language other than English.
Tracking Number Format of China Post
Depending on the shipping service you have chosen, the tracking number format for China Post consists of a 13-digit letter and number. It usually starts with 2 capital letters, followed by a 9-digit number, and ends with "CN", if it's shipped from China or "HK", if it's shipped from Hong Kong.
The China Post tracking number depends on the type of service or type of parcels you are sending. For:
- Registered Air Mail: the tracking number starts with "R".
- ePacket: the tracking number starts with "L."
- Surface Mail or Ordinary Mail: the tracking number starts with "U."
- Surface Mail or Unregistered Mail: the tracking number consists of an 11-digit number.
- China Post EMS: the tracking number starts with "E."
Tracking Number Examples
Below are some tracking number examples for China Post.
- AQ123456789CN
- EE123456789CN
- RA123456789CN
Tracking Status of China Post
Upon sending a registered package to China Post, a tracking number is provided with the package which can be used to track the package until it reaches your doorstep. When you are tracking your package, several notifications or statuses will be shown throughout each mile of delivery.
Here is a list of other statuses that you may find while tracking your China Post package:
| China Post Statuses | Description |
| Package Received | China Post has your package. |
| Departure from Local Sorting Center | Your package has left the local center where it was first sorted. |
| Arrival at Regional Sorting Center | It has reached a larger sorting center in the region. |
| Departure from Regional Sorting Center | The package has left the regional center to go further. |
| Dispatched from Office of Exchange | It has been sent from the place where international packages are managed. |
| Handed over to the Carrier | A delivery company now has your package to take it further. |
| Arrival at Destination | The package has reached the country or area where it needs to be delivered. |
| Arrival at Processing Center | It has arrived at a place where it will be prepared for final delivery. |
| Item Presented to Customs | Your package is being checked by customs officials. |
| Item Returned from Customs | Customs has finished checking and has sent it on. |
| Departure from International Sorting Center | It has left the center that deals with packages coming from other countries. |
| Arrival at Delivery Office | It's at the local office from where it will be delivered to you. |
| Scheduled for Delivery | The company handling your package has planned when to deliver your package. |
| Out for Delivery | It's on its way to your address right now. |
| Delivered | Your package has been delivered to you or your designated place. |
Related:
China Post Small Packet Plus China Post Registered Mail Tracking China Post Shipment TrackingChina Post Notification "Delivery Failed" Meaning
If you are checking where your package from China Post is and you see "Delivery Failed", this means the carrier delivering the package tried to give it to the person it was for, but couldn't. This might happen if the person wasn't there to receive the package or if the address given was wrong.
In this situation, you should call the closest China Post office and ask what's happening with your package. Usually, the delivery service will hold onto the package for two weeks before they send it back to the person who sent it.
Tracking China Post Air Mail
Tracking air mail shipments with China Post can be done either on China Post's official website or through third-party tracking platforms. The system updates at key points, such as when the parcel leaves the sorting facility, arrives at international airports, and gets delivered.
However, it's worth noting that tracking information might not be as frequent or detailed as with other types of shipments. This is due to the limitations associated with air mail, such as less frequent scanning and updates.
Tracking China Post Registered Mail
China Post Registered Mail offers a secure way to send packages, providing the sender with a tracking number for monitoring the shipment's journey. The benefits of using registered mail include added security measures such as requiring a signature upon delivery and making it a certified method for sending important documents or valuable items.
To track a China Post registered mail package, you can use the tracking number provided at the time of shipment on China Post's official website or through third-party tracking services.
Tracking China Post Surface Mail
China Post's surface mail tracking allows you to monitor the status of your ground shipments as they make their way to the destination. This service is generally slower than air mail but is often more cost-effective for bulky items.
You can use the China Post website or other third-party tracking platforms to track your surface mail package. Sometimes, surface mail tracking might not offer real-time updates and can sometimes experience delays due to various factors like customs clearance and local delivery practices.
Tracking China Post EMS
China Post's EMS (Express Mail Service) offers a faster and more reliable way to send packages both domestically and internationally. To track an EMS package, you can use the China Post EMS tracking number through China Post's official website or other tracking platforms.
The service is generally efficient, but there are limitations. For instance, the tracking might not cover every step in some countries due to varying levels of postal service integration. Also, there may be weight and size restrictions for EMS packages, and not all types of goods can be shipped.
International Package Tracking for China Post
China Post offers a service to track China Post global packages to provide you with all the real-time updates as it moves across borders. The tracking system works by providing a unique tracking number assigned to each package.
However, tracking information may not be available for certain types of shipments or maybe less detailed when the package is in transit between countries.
Tracking China Post Packages with USPS
China Post and the United States Postal Service (USPS) often collaborate to facilitate international shipping between China and the United States. When a package is sent from China, China Post handles the initial stages of shipping, including collection and local distribution. Once the package arrives in the U.S., USPS takes over for the final delivery.
This collaboration aims to streamline the shipping process, but it's not without limitations. For instance, tracking information may sometimes be less accurate or delayed due to the handoff between the two postal services.
China Post Delivery Time
China Post's delivery time can vary widely depending on several factors, such as the type of China Post shipping service chosen, the destination country, and customs procedures. On average, domestic shipments within China may take around 2 to 7 days. For international shipments, it can range from 1 to 2 weeks for air mail and up to 2 months for surface mail. Factors like holidays, weather conditions, and logistical issues can also impact the delivery time.
It's important to note that these are general estimates and actual delivery times may differ. If you're using a specialized service like registered or express mail, you may receive your package more quickly.
China Post Customer Service Contact for Tracking
You can also contact the China Post Tracking Customer Service:
- Monday to Sunday - 8:30 AM to 6:00 PM GMT+8.
- Contact Number (Mandarin): +86 11185 or +86 11183 (the best option)
- Contact Number (English): +86 1011185 or +86 1011183 (not always available)
- Email: feedback@chinapost.com.cn (this option has a low response rate)
Frequent Asked Questions (FAQs)
Why is my China Post tracking not working?
If your tracking number for China Post isn't working, there are a few usual problems that might be causing this. The number you are using might be wrong, the package may just have started its journey and hasn't been recorded in the system yet, or there might be a delay in updating the tracking due to shipping issues. Sometimes, the tracking service might be temporarily unavailable because it's being fixed or having technical problems.
To solve these problems, first make sure the tracking number you have is correct. If it's right, wait for a few hours or maybe a day to give the system time to get updated. You can also call China Post's customer help or try different tracking websites to check on your package.
Is China Post tracking real?
China Post tracking is reliable and secure for packages that are registered. To make sure you can track your package, choose a China Post service that provides tracking numbers because some services might not have this option.
Sometimes, there might be a delay in tracking information because of how the package is processed or registered. If you experience this delay, simply wait a few hours before checking your China Post tracking numbers again.
Can I track my Amazon order shipped by China Post?
Tracking your Amazon orders through China Post is a simple process that you can do while waiting for your package. After making a purchase on Amazon that's shipped via China Post, you'll receive a tracking number. You can then enter this number on the China Post website to get tracking updates on your package's location and estimated delivery date. Also, some third-party tracking websites offer this service.
For a smoother tracking experience, make sure to keep your tracking number handy and check for updates regularly. If you encounter any issues or delays, both Amazon and China Post customer service are available to assist you.
Can I track my eBay order shipped by China Post?
If you've purchased on eBay and the seller has shipped your item via China Post, you can easily track your order. You can usually find the tracking number in the order details on your eBay account.
Once you have the tracking number, you can go to the China Post website or use their mobile app to keep tabs on your package. Some third-party tracking websites also offer the ability to track China Post shipments.
It's a good idea to regularly check the tracking status, as it provides valuable information like the package's current location, any delays, and the estimated delivery date.
About China Post
China Post is the official postal service of China, operated by the State Post Bureau of the People's Republic of China, and provides nationwide postal services except in certain special zones, such as Hong Kong. It provides a wide range of mail services, including letters, parcels, and express mail domestically and internationally. China Post also offers additional services like logistics and freight, banking, and insurance.
China Post succeeded the Chunghwa Post, which had served as the main postal provider of mainland China previously before the China Post was established in 1949.
