China Post tracking

China Post tracking

China Post is a leading postal carrier in China. China Post offers domestic and international mailing solutions, newspaper distribution, and postal remittance services. China Post also offers postal express delivery service (EMS) as well as logistics services, e-business, and financial services.

Tracking your Post of China parcels is easy with Ship24, just enter your China Post tracking numbers and receive real-time tracking updates on the status and location of the parcels. You can track up to 10 China Post tracking numbers at the same and get accurate results as quickly as possible.

How do I track my China Post package?

With the powerful Ship24 tracking system, getting up-to-date tracking information on your order's location couldn't be easier. To find your package, regardless of the size, shape, or final destination, you will simply need to enter the China Post tracking number which was provided by the sender at the point of purchase on the Ship24 website. With Ship24, you can also track your China Post EMS, large packages, or small parcels with just the tracking number.

China Post tracking on Ship24 website

Alternatively, the tracking number may be found in the seller's confirmation email or in the "My Order" section on marketplaces such as Amazon, ASOS, eBay, or the eShop page directly.

With this China Post tracking number, you will be able to continue tracking your package or parcel throughout its journey, using it to keep up to date with the latest status and location of your shipment. This is how you track China Post mail using our system.

Is China Post tracking real?

China Post tracking is legit and considered safe if the package is registered. To ensure that tracking is available, get a China Post service that has tracking availability as some services do not offer tracking numbers.

Tracking may sometimes be delayed due to the processing or registration of the package, so if this happens, just wait for a few hours before trying to track your China Post tracking numbers.

To check if your China Post tracking number is working, enter the tracking numbers on the Ship24 homepage and get all the tracking updates that you need with your parcel. Not only can you track China Post parcels but you can track other postal operators such as India Post, PHLPost, Canada Post, USPS, and much more.

What are the types of parcels which can be sent through the China Post?

International services by the China Post include small parcels, large packages, or Express Mail Service (EMS). These classifications will depend on the weight and size of the parcel or package and vary in pricing depending on the dimensions, destination, and urgency for delivery.

The specifications of the parcel and package, as well as its destination, could also affect the time it takes for delivery. All registered parcels include tracking.

Parcels will then be allocated a mode of transport depending on the urgency of the shipment and the price point.

Packages or parcels which travel via China Air Parcel are transported by air, whereas Surface Air Lift packages can be transported by sea, land, or air, and Surface Parcel by railway, automobile, or ship.

All parcels posted with the China Post can be tracked if they are registered. Otherwise, China Post tracking information will be limited to mainland China only.

What is China Post's tracking number format?

The tracking number for the Post of China consists of a 13-digit letter and number. Depending on the parcel you are sending, the tracking number usually starts with "R", "LF", "C", "U", or any two capital letters. It is then followed by a 9-digit number and ends with China's ISO code, CN.

China Post tracking number format

China Post Tracking Number Format

The China Post tracking number may vary depending on the type of service or type of parcels you are sending. For:

  • Registered Air Mail, the China Post tracking number starts with "R" or "L".
  • Surface Mail or Ordinary Mail, the China Post tracking number starts with "U".
  • Surface Mail or Unregistered Mail China Post tracking number consists of an 11-digit number.

What is the China Post EMS tracking number format?

China Post EMS tracking number format consists of a combination of 13-digit numbers and letters. For the China Post EMS tracking number, it should begin with the letter "E" and another letter then be followed by a 9-digit number, and finally end with China's country code, which is "CN" or "CS".

China Post EMS Tracking Number Example

  • EV847912743CN
  • EE129841651CN
  • EA913468153CS

How do I track China Post EMS?

China Post EMS tracking can be done through the China Post website or through a third-party tracking website like Ship24. You need to have your China Post EMS tracking number when you track your EMS package. To use this tracking number, you need to enter it on your chosen tracking site. You can get real-time shipping events of your packages to or from China when you enter the tracking number.

Using a universal site like Ship24 will get you results easily and the best thing is, you can track up to 10 China Post EMS tracking numbers at the same time. All you need to do is copy your tracking number and enter it on the homepage.

When you make an order on AliExpress or Wish and if the seller has chosen China Post EMS as a way to send you your orders, you can easily track your orders on the Ship24 homepage to get all the tracking updates that you need.

What are China Post tracking notifications?

Upon sending a registered package to China Post, a tracking number is provided with the package. With this China Post tracking number, it can be used to track the package until it reaches your doorstep. When you are tracking your package, several notifications or statuses will be shown throughout each mile of delivery.

China Post Tracking Notifications and Statuses

Here is a list of other statuses that you may find while tracking your China Post package:

Notifications/Statuses Description
Package Received China Post has received your package.
Departure from Local Sorting Center The package has been sorted and is now leaving the local centre.
Arrival at Regional Sorting Center The package is being sorted at the regional centre.
Departure from Regional Sorting Center The package has been sorted and is now leaving the regional centre.
Dispatched from Office of Exchange The package is going to the nearest post office.
Handed over to the Carrier The package has been handed to a local courier.
Arrival at Destination The package has arrived in the destination country.
Arrival at Processing Center The package is being processed at a centre.
Item Presented to Customs The package is being examined by customs.
Item Returned from Customs The package has been examined by customs.
Departure from International Sorting Center The package has been sorted and is now leaving the international centre.
Arrival at Delivery Office The package is ready to be delivered.
Scheduled for Delivery The package is going to be delivered soon.
Out for Delivery The package is being delivered.
Delivered You have received the package.

What does China Post tracking notification "in transit' mean?

When your China Post package is in transit, it means that the item has been shipped from the origin country and is on its way to its destination.

  • Your parcel may have been handed over to the carrier.
  • Your parcel may have been dispatched or left its country of origin.
  • Your parcel may have reached the destination country and is under customs inspection.
  • Your parcel has reached its destination country and is in domestic transit.
  • Your parcel is under another transit period. It can be in another country as a transit point and will be forwarded from there to its final destination country.

What does China Post tracking notification "Delivery Failed" mean?

If you are tracking your China Post package and it says "Delivery Failed", it means that the courier tried to deliver the package to the recipient but was not successful in doing so. Some reasons could be because the recipient was not there to collect the package or that the sender has placed the wrong address.

If these are the cases, it is best to contact the nearest China Post branch office and ask for the package's status. Most couriers will keep the package for two weeks before sending it back to the sender so it is best to call the nearest courier and ask for the status of the package.

Keep track of your packages by using Ship24 as your universal tracking system and track up to 10 China Post tracking numbers to get real-time events!

How long does China Post shipping take?

Typically, the first two methods of transportation listed will take between 5 to 30 days for delivery. The last option takes the longest, with estimated delivery times usually over one month. All methods of transportation with China Post can be tracked with Ship24, as long as they have been registered. To track your shipment, simply enter your China Post tracking number on the Ship24 website.

China Post Arrival Time

The following table shows China Post's estimated delivery time frame for Ordinary Mail, Registered Mail, EUB (ePacket), and EMS.

China Post Ordinary Mail

Please note that Ordinary Mails are not traceable.

Destination Ordinary Mail Delivery Time
United States 40 to 90 Days
Australia 40 to 90 Days
Canada 40 to 90 Days
United Kingdom 40 to 90 Days
France 40 to 90 Days
Brazil 40 to 90 Days
India 30 to 60 Days
Indonesia 30 to 60 Days
Italy 40 to 90 Days
Japan 30 to 60 Days
Malaysia 30 to 60 Days
New Zealand 30 to 60 Days
Philippines 30 to 60 Days
Pakistan 30 to 60 Days
Russia 30 to 60 Days
Saudi Arabia 40 to 90 Days
Singapore 30 to 60 Days
South Africa 40 to 90 Days
Thailand 30 to 60 Days
Turkey 40 to 90 Days
United Arab Emirates 40 to 90 Days
Vietnam 30 to 60 Days

China Post Registered Mail

Destination Registered Mail Delivery Time
United States 10 to 60 Days
Australia 10 to 60 Days
Canada 10 to 60 Days
United Kingdom 7 to 40 Days
France 7 to 50 Days
Brazil 7 to 50 Days
India 10 to 50 Days
Indonesia 10 to 25 Days
Italy 10 to 30 Days
Japan 5 to 20 Days
Malaysia 5 to 20 Days
New Zealand 7 to 15 Days
Philippines 10 to 20 Days
Pakistan 12 to 50 Days
Russia 7 to 40 Days
Saudi Arabia 15 to 50 Days
Singapore 7 to15 Days
South Africa 40 to 90 Days
Thailand 5 to15 Days
Turkey 10 to 35 Days
United Arab Emirates 10 to 30 Days
Vietnam 10 to 25 Days

China Post EUB(ePacket)

Destination EUB(ePacket) Delivery Time
United States 10 to 40 Days
Australia 10 to 25 Days
Canada 15 to 40 Days
United Kingdom 10 to 35 Days
France 15 to 40 Days
Brazil 15 to 45 Days
India 10 to 25 Days
Indonesia 10 to 25 Days
Italy 15 to 40 Days
Japan 10 to 25 Days
Malaysia 10 to 25 Days
New Zealand 10 to 25 Days
Philippines 10 to 25 Days
Pakistan 7 to 20 Days
Russia 7 to 30 Days
Saudi Arabia 10 to 40 Days
Singapore 7 to 20 Days
South Africa 15 to 45 Days
Thailand 7 to 20 Days
Turkey 7 to 20 Days
United Arab Emirates 7 to 20 Days
Vietnam 7 to 20 Days

China Post EMS

Destination EMS Delivery Time
United States 7 to 20 Days
Australia 7 to 15 Days
Canada 7 to 20 Days
United Kingdom 7 to 20 Days
France 7 to 20 Days
Brazil 7 to 20 Days
India 7 to 15 Days
Indonesia 7 to 15 Days
Italy 7 to 20 Days
Japan 7 to 15 Days
Malaysia 7 to 15 Days
New Zealand 7 to 15 Days
Philippines 7 to 15 Days
Pakistan 7 to 15 Days
Russia 7 to 15 Days
Saudi Arabia 7 to 20 Days
Singapore 7 to 15 Days
South Africa 7 to 20 Days
Thailand 7 to 15 Days
Turkey 7 to 20 Days
United Arab Emirates 7 to 20 Days
Vietnam 7 to 15 Days

How long does China Post air parcel take to deliver?

Below are the estimated delivery timeframes for the various China Post transportation methods.

For Air Parcels

  • To countries neighbouring China: 5 to 10 Days
  • To Europe and America: 7 to 15 Days
  • To South America: 10 to 20 Days
  • To Africa and remaining countries and regions: 15 to 30 Days

For Surface Air Lift Parcels

  • All countries: 15 to 20 days

For Surface Parcels

  • All countries: 1 to 2 months

What is the weight and size limit of China Post?

There are also weight and size specifications used for parcel classification. Merchants looking to ship products will need to know the following to make sure they know whether their parcel will be classified as small or large.

Weight Limit

  • Small packages are any package that weighs 2kg or under. The typical weight for large packages is over 2kg and less than 30kg. However, for some countries, the maximum weight for large parcels is 15 kg, 20 kg, or 40 kg.
  • There is a 20 kg weight limit for Australia, New Zealand, Portugal, Italy, Spain, Greece, South Korea, Austria, Netherlands, Sweden, South Africa, Norway, Belgium, Russia, Brazil, Argentina, Malaysia, India, Chile, Egypt, Ukraine, Thailand, Indonesia, Pakistan, Kazakhstan, Tajikistan, and The Phillippines.
  • There is a 15 kg weight limit for Poland.
  • There is a 40 kg weight limit for Singapore.

Size Limit

Maximum Size

  • Packages with a 30 kg weight limit should be under 1.5 meters in length and the maximum circumference should be less than 3 meters.
  • Packages with a 20 kg weight limit should be under 1.05 meters and the maximum package circumference should be less than 2 meters.

Minimum Size

The length of the parcel or package should be no less than 0.24 meters and 0.16 meters wide. Packages are processed, transported, and delivered seven days a week.

Why is China Post so slow?

Whether it is stuck in China or stuck in the destination country, several reasons could result in the delay of China Post Registered Packages, China Post EMS, or China Post ePacket.

Package Stuck in China

One of the reasons that would cause the delay is that it's stuck in transit. If you have noticed that the package is still in transit for a week, you could wait for a few more days to see if it changes.

If it doesn't, this is probably because of the piled-up packages in the warehouse. If it has been 30 days and the package is still in transit, then that could mean that it may have been lost. When this happens, you need to contact the seller or the sender to get a solution.

Another reason for the delay is that it is stuck in customs. If the package has been stuck in customs for a week, it means that the seller or sender has not paid the taxes for the product or parcel yet. In this case, you need to contact the seller or sender to pay taxes or declare the package to customs.

One reason that plays a significant factor in the delivery time of the packages is the "global pandemic". With the coronavirus that's affecting everyone around the world, it might be hard to transport parcels from one country to another.

Package Stuck in Destination Country

If your package is stuck in the destination country for several days, it might be because it is stuck in customs. When it's been there for several days, the receiver will have to pay the taxes as China Post will have no responsibility for the parcel once it arrives in another country. It will just be handed to a local courier for it to be delivered.

COVID-19 could play a factor in the delivery as well since some areas will be on lockdown. It might take some time before it reaches its destination. In this case, all you have to do is wait for further instructions until the country or region opens back up again,

How do I send China Post parcels to the EU under the new IOSS system?

As part of the EU's bid to simplify and modernize VAT for cross-border e-commerce within the bloc, it has announced a new Import One-Stop-Shop (IOSS) scheme and an end of the 22-euro tax exemption threshold, which will come into effect on July 1. The IOSS scheme is specifically designed to make cross-border distance sales of goods valued at under 150 EUR in the EU easier.

However, businesses must register for the scheme to take advantage, which can be done through an IOSS intermediary for businesses established within the EU but must be done by businesses established outside the EU. If you are sending packages to the EU from China with the China Post, it is advised that businesses register for the IOSS scheme.

If your business makes eCommerce sales to buyers in the EU, Ship24 offers full IOSS intermediary services which can facilitate and ensure complete EU VAT compliance so your business can take advantage of the scheme.

China Post Ship24 IOSS Registration Benefits

  • Fast-track customs processing on all IOSS-registered items
  • Prepaid VAT removing hidden fees for customers, boosting consumer confidence
  • Cheaper import costs due to the removal of handling/customers processing fees
  • EU-wide VAT consolidated into a single payment

Find out more about our IOSS solutions on our dedicated page or for more information on how to get an IOSS number or achieve IOSS registration, see our comprehensive FAQ pages.

What is a China Post ePacket?

As the name "ePacket" suggests, the shipping service is designed specifically for eCommerce, to develop a fast-track shipping option for online sellers.

The first ePacket service was launched in 2011 following an agreement between the United States Postal Service (USPS) and the Hong Kong Post, providing more convenient shipping options for both consumers and sellers in the respective locations. The service is run as part of the Express Mail Service (China Post EMS).

The agreement subsequently brought about two major changes. Firstly, it gave online sellers and merchants a market advantage. Secondly, it also brought into play various shipping solution options alongside tracking which boosted confidence in consumers.

This led to ePacket agreements expanding to other regions and countries that are also seeking to gain more convenient access to the US market.

The ePacket service has been especially successful and is perfect for sellers who want a secure, fast, and convenient way to ship parcels internationally.

The service is also ideal for sellers who want to test out international shipping options for their products if you're just getting started with your shipping business and are testing the waters in terms of low-cost global mailing, China post tracking, priority mail, and other international mailing services.

Getting acquainted with post register and post office regulations through the ePacket service is a good way to get your feet wet, and it will be easier for you as an eCommerce business owner or eBay seller to have a better profit margin and grow your business even further.

ePacket Service Restrictions

ePacket service does have a few restrictions, but these shouldn't be a problem if you're shipping lightweight.

ePacket Restrictions

  • Products must weigh no more than 2 kilograms or 4.4 pounds.
  • There are limitations on the maximum length of packages. Packaging can be no larger than 24 inches by 36 inches.
  • The order value must be less than $400.

All registered ePackets can be tracked using the Ship24 website regardless of their mode of transport.

How do I track China Post small packet orders?

China Post International Small packet is used for the shipping of lightweight orders which are under two kilograms from China to different nations and regions. It is the cheapest and therefore most economic option for sellers wishing to save costs on shipments.

Items typically found in small packets, also known as packages and parcels, include cosmetics, small gadgets, computer components, smartphones, clothing, artificial flowers, cleaning products, athleisure, clothing, and accessories.

Small packets, packages, or parcels are mostly used for e-commerce products on marketplaces such as eBay, Amazon, and AliExpress, as well as by individual customers. Small packets can be tracked if sent with China Post and Ship24 covers tracking for all registered items sent through the China Post.

How do I track China Post's large package orders?

Much like tracking China Post small packet orders, Ship24 can also help track large packages shipped with China Post. The large package service is for orders weighing over 2 kg and less than 30 kg. In comparison to EMS and other express services, large package orders are not prioritized for shipment and therefore take longer.

Large package orders can be tracked through the Ship24 website only if they are registered by the seller upon shipment. Just enter your China Post tracking numbers on the homepage and you will be able to track your large package orders.

Can China Post track my Amazon order?

China Post can track your Amazon order only if the seller or merchant has sent the product you ordered through China Post. When it is sent by means of China Post, a tracking number is provided which can then be used to track your Amazon order.

You can request the seller or merchant for the tracking number and with the tracking number, head over to Ship24 to track your Amazon order. Ship24 offers a fast and reliable universal tracking system to ensure that you're with your orders at every step.

It is capable of tracking more than 1,200 couriers worldwide and it allows you to track up to 10 orders simultaneously and give results within a few seconds.

Can China Post track my eBay order?

Only if the seller or merchant sent the item you ordered through China Post may China Post track your eBay order. Your eBay order can be tracked using the tracking number that is issued when it is shipped via China Post.

To track your eBay orders on Ship24, go to the Ship24 homepage. Make sure to ask for the China Post tracking number from the seller or merchant. Ship24 provides a quick and trustworthy global tracking system to make sure are aware of the status of your orders at all times.

What is the best way to track my China Post parcels?

Although you can track China Post parcels directly, tracking China Post parcels through their website can be difficult, especially if a parcel is travelling internationally, which can mean that you lose event updates if a China Post package changes hands. The best way in tracking your Post of China parcels is by using Ship24's universal and multicarrier tracking site.

Ship24 doesn't just search for package event updates with China Post, but searches through some 1,200 websites, e-tailers, logistics carriers, and eCommerce sites to find any relevant information on your parcel's whereabouts and status, delivering it instantly to the searcher.

That's why thousands of customers, business owners, vested interests, and stakeholders are turning choosing Ship24 as their go-to tracking platform. Say goodbye to switching tracking when your parcel switches handlers and say hello to stress-free universal China Post tracking on every single registered package you send.

Why should I track my China Post parcel with Ship24?

Ship24 was created by a team of experts to build a complete tracking solution for individuals and businesses. The focus of our business was making tracking China Post, and couriers like it, as simple as possible. That's why we made tracking any parcels possible by just entering the tracking number into the search bar and letting our powerful tracking tool do the rest.

If you want to track your China Post parcel worldwide, all you need to do is enter your China Post tracking number onto the website and you'll get the latest tracking information, including the most recent status and location.

While we offer these tracking services for free, we also recognized the need for advanced tracking capability for businesses, this is when we launched our China Post tracking API and China Post tracking webhook functionality. Available to trial as a free plan, both of these services offer unrivalled tracking capability, meaning optimal tracking services for businesses.

Just like our standard tracking tool, our tracking API and tracking webhook services not only track China Post parcels but parcels handled by China Post as part of their journey or any other of the more than 1200 logistics companies which we cover. Find out more about our competitive pricing China Post tracking API services today and get the best for your business.

Why can't I track my China Post package?

If there are no tracking records when you have entered your China Post tracking number, there are several cases why it is not showing any results. One reason could be that the sender has shipped your package yet, if this is the case, please contact the sender. If the sender has sent your China Post package, it may have not been scanned yet, wait for 24 to 48 hours before trying to track it again.

Another reason could be that the China Post tracking number you entered could be wrong. Try to re-read and re-enter the tracking number again to see if you have made any mistakes.

In some cases, it takes a few hours before you can start tracking your packages. Try to wait for a few hours before tracking your packages again. Use Ship24 as your tracking system as it can detect more than 1,200 couriers worldwide. With Ship24, you can make sure that you will be with your packages every step of the way.

How do I track my China Post ePacket?

You can track your China Post ePacket by entering the tracking number on the Ship24 website. Ship24 will then be able to give you up-to-date tracking information on the location and status of your package.

Which tracking API is the best option for tracking China Post parcels?

Ship24's China Post package tracking API is a superior tracking system designed to meet the needs of today's businesses. Ship24 offers a range of tracking API packages to suit your business, with rapid integration within minutes. Ship24's tracking API is a one-stop-shop tracking solution delivering end-to-end status and location tracking events as close to real-time as possible.

China Post handles millions of parcels and packages each year, particularly those ordered on e-commerce websites or marketplaces in China, meaning tracking orders handled by China Post has become increasingly important. To effectively track China Post parcels, many businesses are using the Ship24 universal tracking API.

The Ship24 tracking API is not only a universal tracking API with in-built AI machine learning, but its multiple couriers, and auto-detection functionality means that it can offer global tracking of your parcel. We offer:

  • True end-to-end tracking functionality
  • 24/7 tracking, whenever you need it
  • Access to more than 1,200 logistics companies with new couriers added regularly
  • Integration within minutes, check out our documentation
  • AI-powered: We offer tracking number pattern recognition, parcel status detection, and more.
  • Instant courier auto-detection from just a tracking number.
  • Seamless parcel tracking, with 100% of events tracked and delivered to you.
  • 24/7 data quality monitoring
  • In-house support team ready and waiting, with enterprise SLA/dedicated account managers for broader needs.

Universal, market-leading shipment tracking with multiple courier auto-detection is why over 300 million people have tracked their packages across the globe using Ship24.

Our powerful, global tracking system works with thousands of couriers, online shops, and marketplaces to bring you all the relevant information you need on your parcel, instantly.

Come and find out why many are using Ship24 by visiting our website now and helping us find the right API plan for you.

How does ePacket shipping work?

Apart from cost and time efficiency, ePacket offers a wide range of benefits to buyers including (but not limited to):

  • Free returns on any undeliverable items. Customers will have a sense of security knowing that any undeliverable item can be returned, without any additional expense. This factor alone hugely improves the customer/merchant relationship.
  • Door-to-door ePacket tracking. ePacket delivery provides customers with the option of end-to-end tracking, without paying any additional costs. They're able to track their ePacket delivery on websites such as EMS and USPS.

Bear in mind that customers may have to pay customs (or additional taxes) on the products they order.

What are the average delivery times for a China Post ePacket?

Like all shipping methods, the delivery time for ePackets may vary based on the destination of the package, customs, holidays, and other unforeseen delays.

However, when shipping to the United States from China, the usual timeframe for a package to arrive lies within the 10-20 day mark. Other countries may have to deal with a slightly longer shipping time because the package is being routed to the proper facilities before making it to the customer.

Where is my ePacket tracking number?

You will usually be sent your tracking number by the seller or merchant with who you purchased. China Post ePacket tracking numbers usually start with E or L and are 13 characters long containing both letters and numbers. ePackets under 2kg usually start with "LX". All registered ePackets can be tracked using the Ship24 website.

Composed of numbers only, the postcode or zip code is mentioned in a letter or a parcel or package. A postal code is specific to each country and usually stands for a specific area that the residents or companies' locations and used in standard to improve the sorting and delivery. A China postal code is composed of six numbers. This code will help you track your parcel.

How many people use China Post?

China Post is one of the most popular postal services in mainland China. It is used by retailers, sellers, and merchants and is one of the best transport strategies that allow you to ship internationally. Fortunately, China submits tracking suggests that most orders come within 30 days.

What are the China Post parcel specifications?

When sending a parcel with China Post, the sender will need to meet the following requirements before a parcel can be dispatched. Most of these requirements have to do with the weight and dimensions of the product.

China Post Parcel Requirements

  • Weight: The weight of the package being shipped cannot exceed 2 kg (4.4l BS). This weight takes into account the weight of the item inside, the filler stuffing material, the delivery box, and some other packaging material. The only exception to this weight rule is for Israel, the place the applications can weigh up to 3 kg (6.6 lbs. ).
  • Value: We are talking here about the content valuation of any product being shipped, which cannot be more than $400 and need to be shipped from China or Hong Kong to one of the international locations that are eligible for china post-delivery.
  • Minimum Package Size: The package that is rolled up has a minimum length of 11 cm. A regular packet must have a size greater than 14 cm and a width bigger than 11 cm. The diameter plus the length is more than 17 cm. If the package is under this format, you can use a larger box and add more packaging filling material to fit the minimum requirements.
  • Maximum Package Size: The longest side of a typical package should not exceed 60cm. Moreover, the sum of length, width, and height should not exceed 90 cm. The same for a rolled-up package it might not get over 90 cm and with a diameter of not more than 104cm.

Where can I track my China Post packages?

Your package can be tracked by using our comprehensive postal tracking tool on the Ship24 website, where you will be able to track ePackets and small and large with China Post, UPS, and many more.

China Post Tracking Customer Service Contact

You can also contact the China Post Tracking Customer service:

  • Monday to Sunday - 8:30 AM to 6:00 PM GMT+8.
  • Contact Number (Mandarin): +86 11185 or +86 11183 (the best option)
  • Contact Number (English): +86 1011185 or +86 1011183 (not always available)
  • Email: (this option has a low response rate)

China Post EMS Customer Service Contact

For any questions or issues regarding your China Post EMS package, you can contact them through their phone number or email address at:

What is the China Post?

China Post, which is legally known as the China Post Group Corporation, is the official operating postal service of China, providing nationwide postal services except in certain special zones, such as Hong Kong.

China Post succeeded the Chunghwa Post, which had served as the main postal provider of mainland China previously before the China Post was established in 1949.

China Post is overseen by the State Post Bureau, which holds overall responsibility for regulating the postal service in China.

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