UPS Tracking Phone Number

If you need to reach UPS by phone about your package, here’s what to know:

What is the UPS tracking phone number?

To speak with someone at UPS about tracking your package:

• United States & Canada: 1‑800‑742‑5877
• UK: 03457 877 877
• Australia: 131 877
• Germany: 069 6640 5060
• France: 01 73 00 66 61
• India: 1800 425 3266
• Japan: 0120‑27‑1040
• Mexico: 01 800 7433 877
• Brazil: 0800 770 9035

These numbers connect you with UPS customer support for tracking inquiries, delivery updates, and help with your shipment.

Want to reach a real person?

Many callers report that 877‑289‑6418 (U.S.) connects more quickly to a live agent. Though listed as technical support, they can transfer your call to the appropriate team.

Tips before you call

• Keep your UPS tracking number ready. Most start with “1Z”.
• Check the UPS Tracking Support page for definitions and tools.
• Business customers can use UPS My Choice for more control over delivery options.

UPS Tracking Phone Numbers by Country

Here’s how to call UPS from different countries:

Tip: Some callers report that Mondays tend to have shorter wait times early in the day.

Other Ways to Contact UPS

Live Chat

You can speak with a UPS representative through live chat on their website.

Help Center

Visit the UPS Help Center for definitions of tracking statuses, common issues, and guides on what to do if your package is delayed or missing.

Mobile App & Account Tools

Use the UPS mobile app or log in to your account to track packages, set alerts, and manage deliveries online.

Track UPS Packages with Ship24

Instead of calling UPS, you can get instant tracking updates with Ship24. Just enter your UPS tracking number on the homepage to get the latest status.

You can track up to 10 UPS tracking numbers at once and receive updates in seconds. It's a fast way to check your deliveries without navigating multiple support menus.