Canada Post tracking

Canada Post tracking

Canada - Couriers

Tracking packages has significantly changed how we approach shopping and shipping in today's world. This advancement allows us to track our shipments, anticipate delivery times, and plan accordingly for their arrival. Recognizing its importance in logistics, Canada Post is dedicated to providing clear and dependable package tracking.

For both individuals and businesses, Canada Post's tracking system is an important tool. It streamlines processes, boosts customer satisfaction, and helps in effectively managing delivery expectations.

Canada Post package tracking

How to Track Canada Post Packages and Shipment

You can easily monitor your shipment's progress on Canada Post's website or through Ship24, a universal tracking tool. Just enter your tracking number on the respective tracking page to get the latest updates. For a more seamless experience, consider using additional features like email notifications and customer support.

Tracking on the Canada Post Website

You can track your parcels on their website by following these steps:

  1. Visit the Canada Post's official website.
  2. Navigate to "Tools" on the homepage.
  3. Enter your tracking number (up to 24, separated by commas) in the provided field.
  4. Click "Track" to view your shipment's status.
tracking parcels on Canada Post website

Tracking Canada Post Packages on Ship24

Use Ship24 for global tracking of your Canada Post parcel. It supports different Canada Post services, including XpressPost, Priority Mail, Regular, and Expedited. Simply input your Canada Post tracking number on the Ship24 homepage for current updates.

tracking Canada Post parcels on Ship24

Tracking Canada Post International Parcels

For international shipments, whether you choose the Canada Post website or Ship24, you can stay updated with your parcel's journey. Enter your tracking number on either platform to get detailed information about your shipment, including its current location and estimated arrival time.

Canada XpressPost USA Tracking

Tracking your XpressPost USA parcels is straightforward with Ship24. Once you receive your XpressPost tracking number, enter it on the Ship24 homepage for real-time updates. You can track multiple parcels simultaneously for your convenience.

Tracking Status of Canada Post

A tracking status indicates the situation of your parcels. It tells you every update of your parcels once you enter your tracking number.

Frequently, you will receive many different tracking statuses. Below are some of the tracking statuses that you will see when you enter your Canada Post tracking numbers.

Tracking Status Description
Item processed Your parcel is currently being sorted by postal code and will soon be transported to a local facility near you.
Electronic information submitted by shipper The shipping process has begun with the creation of a shipping label by the sender.
Item out for delivery Your parcel has been dispatched for delivery.
International item has left originating country and is en route to Canada Your item is on the way to Canada and will be delivered to you shortly.
Item departed The parcel has left from the initial facility.
International item mailed in originating country The shipment originated from an international location and is en route to the recipient.
International item processed in originating country The parcel is prepared and awaiting shipment from an overseas location.
Shipment picked up by Canada Post The nearest Canada Post office has collected the parcel.
Item has arrived in Canada and will be presented for review The item has reached Canada and is undergoing inspection.
Item arrived The local post office has received the parcel.
Item in transit The parcel is currently in transit to your specified delivery address.
Delivered to your community mailbox, parcel locker or apt./condo mailbox The parcel has been delivered to the specified address.
Delivered You have successfully received your parcel.

When tracking on Ship24, you can see the full guide on every step of your parcels.

tracking status of Canada Post on Ship24

Tracking Number Format of Canada Post

Canada Post tracking numbers vary in format, typically consisting of 13 to 16 alphanumeric characters. For example, regular parcels might have a format like GH 547 841 912 CA. Utilize these tracking numbers on Ship24 or Canada Post's website to get timely updates on your shipment.


Here are some examples of tracking numbers for different services.

  • 16 Numeric digits - 5035 1441 9918 3281 (for orders online)
  • 13 Alpha-Numeric characters - VV 101 202 303 VV (for other services provided by Canada Post)
  • GH 618 742 933 CA (Regular Parcels)

Canada Post Delivery Times

However, in general, the average delivery times are as follows:

  • 2 Business days for a post within the locality.
  • 3 Business days within the region.
  • 4 Business days nationwide.
  • International deliveries originating in Canada can take up to 4 to 7 business days.

Note - All of the above delivery timeframes could be affected by the weather, the volume of mail-in sorting centres, unforeseen circumstances, and so on, which can affect the delivery time. The above given time frame is not guaranteed during sales periods and festivities.

Canada Post Shipping Methods

Domestic options include Regular Parcels, Expedited Parcels, Xpresspost, and Priority. Additional options like Small Packet USA and Tracked Packet International are available for the USA and international destinations. The USA and International services can be shipped by air or land surface and the choice of service will depend on factors like cost, delivery timeframe, parcel size, and destination.

Integrating Canada Post Tracking with Ship24 API

Businesses can easily integrate Ship24's Canada Post tracking API into their systems. This offers features like access to multiple couriers, automatic courier detection, and AI-enabled data.

Integrating only takes a few minutes to integrate and the best thing about it is that it is cost-effective.

Here are some features you will benefit from:

  • Access to more than 1,200 couriers
  • Automatic courier detection
  • True end-to-end tracking
  • Blazing-fast integration
  • AI-Enabled Data
  • Responsive in-house support

Contacting Canada Post Customer Service

If you have any queries related to your parcel you can contact Canada Post via phone or social media page. The details of which can be found below:

Social Media

Phone Number (for tracking inquiries)

  • 1-866-607-6301 (for domestic calls);
  • 416-979-3033 (for international calls).

You can contact them between 7 am to 11 pm on the weekdays and between 9 am to 9 pm on the weekends.



About Canada Post

Known formerly as Royal Mail Canada, Canada Post underwent a rebranding in 1960. It's a part of the Canada Post Group and employs over 60,000 staff. They offer a range of services, including international shipping options through Epost.

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to Canada Post tracking.

Where can I find my Canada Post tracking number?

Your tracking number can be located at:

  1. The parcel's receipt below the barcode.
  2. The shipping label.
  3. The confirmation email or text message that is sent to you.

For parcels that are being sent domestically, the tracking number should consist of a 16-digit number while the tracking number for international parcels should consist of a 13-digit number.

Why is my tracking number not updating?

If your tracking number isn't updating, consider these reasons:

  1. The package might not have been shipped yet.
  2. The sender registered the package but hasn't handed it to Canada Post.
  3. The package is still in the processing phase.
  4. The package might not be eligible for tracking.

Does Canada Post deliver on the weekend?

Canada Post does not typically deliver on weekends. However, check their official website for any exceptions or special delivery options. The following list will outline the available delivery times for Canada Post.

For residencies

Canada Post states that they only deliver from:

  • Monday to Saturday from 9 am to 8 pm. These days are excluding Christmas and New Year's Day.

For businesses

Packages could be delivered from:

  • Monday and Friday, between 9 am and 5 pm.
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