LaserShip tracking

LaserShip, now part of the OnTrac network, is a regional last-mile delivery service in the U.S. If you're trying to track a LaserShip package, you can enter your tracking number on the OnTrac website or use Ship24 to get real-time updates in one place. Ship24 works with multiple couriers, including LaserShip and OnTrac, so you can check your parcel’s status instantly across any supported region.

How to Track a LaserShip Package

There are two main ways to track your LaserShip (OnTrac) shipment: through their official site or using Ship24 for multi-carrier tracking.

1. Track on the OnTrac Website

LaserShip now redirects to OnTrac. To track there:

• Visit the OnTrac homepage.
• Enter your LaserShip tracking number.
• Click “Track Your Package” to view the latest status.

2. Track with Ship24

Ship24 supports LaserShip and OnTrac numbers. Here's how to track:

• Go to the Ship24 homepage or use the search field above.
• Enter your LaserShip tracking number.
• Click the search icon to see updates, including delivery status and location.

Ship24 provides parcel tracking in over 25 languages and works across multiple carriers, making it easier to check shipments from different retailers and platforms in one place.

How Long Does LaserShip Delivery Take?

LaserShip delivery times depend on the origin and destination of your package. Most shipments take between 2 to 4 business days. Longer routes, such as cross-country deliveries, can take up to 5 days.

Faster options are available. Same-day and next-day services are offered in select areas, especially for orders placed before noon. Weekend delivery is also possible, usually with an added fee. Packages are delivered between 8 a.m. and 9 p.m., Monday through Friday.

LaserShip Delivery for Temu Orders

LaserShip handles many deliveries for Temu across the U.S. Most packages arrive on time, though delays can happen. With Ship24, you can check the delivery status in real time. If you notice missing updates or extended delays, it's best to contact both Temu and LaserShip for help.

LaserShip Package Size and Weight Limits

LaserShip typically handles parcels that weigh up to 23 kg (50 lbs) and measure no more than 1 meter in length or width. Oversized or overweight items may not be accepted and should be sent through larger carriers.

LaserShip Delivery Services

LaserShip specializes in regional shipping across the Eastern and Midwest U.S., focusing on fast last-mile delivery. The company works closely with eCommerce retailers to support growing order volumes with flexible service options.

Same-Day and Next-Day Delivery

LaserShip offers same-day and next-day delivery in areas with high order density. These services are used by online retailers looking to meet tight shipping windows, especially during peak seasons.

Custom Delivery Options

Businesses can request custom delivery features, such as specific time slots or grouped deliveries. This flexibility helps with scheduling and customer satisfaction, especially in urban locations.

Warehousing and Fulfillment

LaserShip also supports inventory storage and local dispatch from facilities near major cities. This helps shorten the time between order placement and delivery, especially for fast-moving products.

Expanded Coverage

The network now spans more than 30 states. With the recent merger with OnTrac, LaserShip now reaches both coasts, making it a strong choice for one- and two-day ground delivery across a larger footprint.

Support for eCommerce Retailers

LaserShip delivers for major platforms like Walmart, IKEA, PetSmart, and Temu. Their service model is built around volume shipping, making it useful for businesses that want faster delivery options without national carrier pricing.

Where Does LaserShip Deliver?

LaserShip primarily serves the East Coast and Midwest U.S. states, including:

• New York, New Jersey, Pennsylvania, Massachusetts, Virginia
• Florida, Georgia, North Carolina, South Carolina, Tennessee
• Ohio, Indiana, Kentucky, Michigan, Maryland, Delaware

With the OnTrac merger, the network now reaches the West Coast as well, covering states like California, Arizona, and Nevada.

How Does LaserShip Compare to Other Couriers?

LaserShip focuses on fast, regional delivery across the Eastern and Midwest U.S., while national carriers like UPS and FedEx operate coast-to-coast. For local shipments, LaserShip may deliver faster and at a lower cost. However, for long-distance or international shipping, options like USPS, DHL, or FedEx may be more suitable.

LaserShip Tracking Statuses and What They Mean

When you track a LaserShip (OnTrac) package using Ship24, you’ll see updates that reflect your parcel’s progress. Below are common tracking statuses and what they mean:

Tracking Update	Description
We’re awaiting receipt of your package from the seller	The seller has created the label, but the package hasn't reached LaserShip yet.
Your package has been received and is on its way to the LaserShip facility	The shipment is in transit to a regional sorting center.
Package received by your local LaserShip facility	The parcel has arrived at the local center and will soon be prepared for delivery.
Departed from LaserShip facility	The package has left the facility and is moving to the next stop.
Out for delivery	The driver has the package and is heading to the delivery address.
Your package has been delivered	The delivery has been completed successfully.

How to Contact LaserShip Customer Service

If you need help with a LaserShip delivery, you can reach customer support by phone, email, or by visiting their office.

Contact Method	Details
Phone	+1 (804) 414-2590
Email	shipassist@lasership.com
Address	1912 Woodford Road, Vienna, VA 22182, United States

Support Hours

• Monday to Friday: 8 a.m. – 10 p.m. EST
• Saturday: 8 a.m. – 8 p.m. EST
• Sunday: 8 a.m. – 5 p.m. EST

Customer service is unavailable on major U.S. holidays, including New Year’s Day, Independence Day, Thanksgiving, and Christmas.

When to Reach Out

• No updates: If your tracking hasn’t changed for several days.
• Invalid tracking number: If your number isn’t recognized on tracking platforms.
• Delivery issues: If your package is lost, delayed, or incorrectly marked as delivered.

LaserShip to OnTrac: Brand Update

LaserShip was founded in 1986 and became known for its regional last-mile delivery services. In 2021, it acquired OnTrac and began rebranding under the OnTrac name. The combined network now covers most of the continental U.S., offering faster ground delivery across both coasts.

Frequently Asked Questions

Is LaserShip now called OnTrac?

Yes, LaserShip merged with OnTrac and now operates under the OnTrac brand. If you're tracking a LaserShip shipment, it will redirect you to the OnTrac website. Tracking numbers from both companies still work.

Can I track LaserShip packages with Ship24?

Yes, Ship24 supports tracking for both LaserShip and OnTrac. Just enter your tracking number on the Ship24 homepage to get real-time updates, including delivery status and location.

Where do I find my LaserShip tracking number?

Your tracking number is usually in your confirmation email or listed under order details on the retailer’s website. You can also ask the sender to provide it by email or SMS.

What does “Out for Delivery” mean with LaserShip?

It means your package is with the driver and should be delivered soon. Most deliveries happen between 8 a.m. and 9 p.m. on business days.

How long does LaserShip shipping take?

Most deliveries arrive within 2 to 4 business days. Some longer-distance shipments can take up to 5 days. Same-day and next-day options are available in select areas.

What should I do if my LaserShip package is delayed?

Check your tracking first using Ship24 or the OnTrac website. If no updates appear or your package is late, contact LaserShip customer service with your tracking number.

Does LaserShip deliver on weekends?

Yes, weekend delivery is available in many areas, often with an additional fee. Delivery times on weekends are typically the same as weekdays: 8 a.m. to 9 p.m.