When using Lasership for package delivery, you can easily track your parcels. Lasership tracking offers a convenient way to track the status of your shipment. For specific package tracking, enter the tracking number on Lasership's website or use a third-party tracking tool such as Ship24.
Related:
LaserShip Tracking NumberHow do I track my LaserShip package?
You can easily track your LaserShip package by visiting the official LaserShip (now known as Ontrac) website. To track on their website:
- Go to the Ontrac website.
- On the homepage, enter your LaserShip tracking number.
- Click on "Track Your Package".
Track LaserShip Orders with Ship24
Platforms like Ship24 offer tracking services for LaserShip orders and deliveries if you're looking for alternative tracking options. Simply:
- Visit the Ship24 homepage or the search field above.
- Enter your LaserShip tracking number
- Press the search button.
Ship24 supports more than 25 languages so if you want your tracking updates to be in English, Spanish, Portuguese, etc., you can expect Ship24 to give you the tracking updates that you need.
Key Features of LaserShip Tracking
- Real-Time Updates: LaserShip live tracking and real-time tracking offer up-to-the-minute information.
- Wide Coverage: Services include USPS LaserShip tracking and collaborations with carriers like OnTrac.
- Accessibility: Tracking is available via the LaserShip tracking website, app, and customer service.
LaserShip Tracking Status Updates
When you track your LaserShip packages on Ship24, you will receive tracking notifications that get updated every time they reach another point. Here are examples of updates you might see when tracking your packages.
| Tracking Update | Description |
| We're awaiting receipt of your package from the seller. Please continue to check your tracking for real time updates | The package is still with the seller and has not yet been handed over to LaserShip for delivery. |
| Your package has been received and is on its way to your LaserShip Facility, see Estimated Delivery Date | The package is in transit and is en route to the designated LaserShip facility. |
| Package received by your local LaserShip facility and is processing for delivery, see Estimated Delivery Date | The package has arrived at the local LaserShip facility and is being prepared for final delivery to the recipient. |
| Departed from LaserShip Facility | The package has left the LaserShip facility and is in transit to its next destination. |
| Out for Delivery | The package is with the delivery driver and is on its way to the recipient's address. |
| Your package has been delivered | The package has successfully been delivered to the recipient's address. |
Delivery Time of LaserShip
Delivery times at LaserShip depend on the starting and ending locations of your package. Most deliveries take between 2 to 4 business days, but cross-country shipments might take up to 5 days. For quicker needs, they offer expedited shipping that aims for next-day or sometimes same-day delivery.
LaserShip works with big retailers like Amazon and SHEIN to often provide same-day delivery for orders made before noon. Orders made later are usually delivered the next business day.
Does LaserShip have international shipping?
LaserShip mainly operates in the Eastern and Midwest regions of the United States, specializing in fast, last-mile delivery services. Known for their timely local deliveries, with options for same-day and next-day shipping, LaserShip is popular among businesses and consumers in the eCommerce, retail, and healthcare industries for quick regional package delivery. They also provide additional services like logistics and warehousing.
Their focus is on domestic shipping, and they don't currently offer international shipping. This focus helps them maintain their status as a top choice for local delivery solutions, offering dependable and efficient tracking for domestic shipments.
Contact LaserShip Customer Service
At LaserShip, the customer service system is streamlined for efficiency. Instead of a direct phone line, the service is organized into specific categories on their website, so you can quickly find the help you need, whether it's about rates, tracking, or a lost tracking number.
To contact LaserShip's customer service, you have several options:
- Phone: You can reach their customer service team at 1(804) 414-2590. The call center operates Monday to Friday from 8 a.m. to 10 p.m. EST, Saturday from 8 a.m. to 8 p.m. EST, and Sunday from 8 a.m. to 5 p.m. EST. They are closed on major holidays like the 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.
- Email: For email support, you can contact them at shipassist@lasership.com. This is a good option if you prefer written communication or need to send documents or images to support your inquiry.
- Headquarters Address: If you need to contact or visit their headquarters, the address is 1912 Woodford Road, Vienna, VA 22182, United States.
When to Contact Customer Service
- Invalid Tracking ID: If your LaserShip tracking ID shows as invalid.
- No Updates: If there are no updates or if you suspect a LaserShip tracking scam.
- Lost Package: For issues like LaserShip tracking order lost or tracking not found.
About LaserShip
LaserShip, now known as OnTrac, is a last-mile delivery company that primarily serves the continental United States. Founded in 1986, the company was originally called LaserShip before it acquired OnTrac Logistics, Inc. in a significant deal. LaserShip is based in Vienna, Virginia, and has sorting centers across 31 states, emphasizing its presence in the Eastern and Midwest United States.
The company specializes in fast, flexible, and reliable last-mile delivery, primarily catering to residential eCommerce deliveries. It has built a reputation for efficient local deliveries, including same-day and next-day options, and partners with major retailers to facilitate these services. While LaserShip is a key player in the regional last-mile delivery sector, it does not offer international shipping services. Its focus remains on domestic operations, where it excels in quick, regional package transit.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to LaserShip tracking.
Does LaserShip deliver Temu orders?
LaserShip offers a service for the delivery of Temu orders. While many customers have successfully received their Temu shipments, there have been instances where some faced challenges, including misplaced packages or non-delivery.
For those who want to track their Temu orders, tracking platforms such as Ship24, provide real-time updates on the delivery status. In the event of delivery discrepancies, reaching out to either LaserShip or Temu directly is advised to address and resolve the concerns.
Are LaserShip and Ontrac the same?
LaserShip and OnTrac have indeed merged. LaserShip acquired OnTrac Logistics for $1.3 billion, and following this acquisition, they have become the largest regional parcel carrier in the U.S. This merger combines LaserShip's established presence in the East Coast and South with OnTrac's services in the West Coast.
As a result of their merger, they have decided to unite under the name "OnTrac" and have launched a new brand identity, marking a significant step in their combined operations. This rebranding, including a new name, logo, website, and visual identity, is part of their initiative to form a coast-to-coast partnership for last-mile e-commerce deliveries
Is LaserShip fast?
LaserShip is known for its prompt delivery times. The company's logistics and transportation services have earned the trust of major retailers, including Amazon, for same-day deliveries. Typically, LaserShip ensures that packages are delivered swiftly, with most arriving within 2 to 4 business days. This efficiency in LaserShip tracking and delivery services makes it a reliable choice for timely shipments.
Is LaserShip a freight carrier?
No, LaserShip operates as a last-mile delivery service, not a freight carrier. It offers rapid delivery solutions, such as same-day and next-day delivery, mainly targeting the e-commerce, retail, and healthcare industries.
With a focus on several states in the U.S., LaserShip handles package delivery, logistics, and warehousing. However, it does not engage in the extensive and international logistics often involved in freight carrying.
