DPD tracking

What is DPD?

Founded in France in 1999 as Dynamic Parcel Distribution (DPD), the company is currently the second-largest parcel delivery network across Europe. As well as covering its country of origin, France, and Europe, DPD also offers international shipment options to Asia, Africa, and other international destinations through its various partnerships with international courier companies and also its more internationally orientated subsidiaries.

Today, DPD is part of the DPD Group, which owns, is in partnership with, and shares logistics operations with multiple different couriers, which has ensured the expansion of the company's delivery capability worldwide. DPD is owned by La Poste and is part of La Poste's international arm GeoPost. DPD's main competitors in Europe are TNT and DHL.

The idea behind the creation of DPD was to speed up the delivery process by processing parcels faster once they have reached a DPD depot station. Rather than the traditional method of keeping parcels within the container freight station, upon arrival, parcels are immediately dispatched. (Container Freight Station and refers to a warehouse where cargo that belongs to multiple export and importers. A CFS is typically owned by a shipping line and is responsible for customs check procedures.)

In this respect, the shipment no longer waits for approval at CFS, but it gets delivered faster to the owner. The package usually lands at the port terminal and is delivered to the customer on the same day or within 72 hours. The DPD services make the movement and delivery of the consignment more transparent. The frustrating moments of guessing the delivery date are over when you are using the DPD services.

Where does my DPD parcel pass through?

Although the company is based in France, with it's headquarters located in Issy-les-Moulineaux, France, your DPD parcel can pass through any of its international depots.

It should be noted that DPD does not ship or process parcels at its French headquarters. When DPD receives a parcel it will move it along the fastest possible route to its final destination, and it does not need to go through any particular point before it is processed, but it is instead processed at one of its many processing countries around Europe and the world. Therefore, if you are tracking a DPD parcel, you should not necessarily expect to see the headquarters address, or any DPD office address, as part of the parcel's journey.

To know where your parcel is on its journey at any time, 24 hours a day and 7 days a week, Ship24 tracking offers to pinpoint accuracy on your DPD parcel's location. Ship24's tracking tool will also give you the latest tracking information, such as the status of the shipment. This is important as if your parcel is out for delivery or it is stuck at customs, buyers will want to have access to that information to proceed accordingly to resolve any issues.

How do I locate my DPD parcel?

DPD shipping services include packages and goods tracking. The DPD tracking system can be found on its website and can track products along their journey right up to the point they reach their final destination. The buyer or seller of the consignment can stay updated on the whereabouts of his or her goods at any time and as many times as they like using this method.

However, buyers should note that the tracking via the DPD website only allows you to enter DPD tracking numbers. DPD cannot track a tracking number that has not been issued by DPD itself. Also, if a tracking number of a particular parcel should vary as it changes hands between DPD and local courier services, the DPD tracking website could encounter difficulty keeping customers one hundred percent up to date on the progress of their parcel. This is not the case when it comes to Ship24's universal tracking system. Ship24 works with thousands of shops and couriers which its tracking tools communicate with to find the latest on your parcel, whether with DPD or any number of couriers during the shipping process.

To start tracking with Ship24, all you need is your tracking number. You do not need to create an account, log in or fill out any long or complicated form about your parcel. Unlike other websites which need you to identify the courier and also the final destination as well as enter the tracking number, Ship24 just requires you to copy and paste the tracking number you received into the search bar on the website and Ship24 does the rest.

Ship24 not only makes the shipping process more transparent, but it offers true end-to-end tracking capability as part of the service, for free! Knowing the whereabouts of your DPD shipment using Ship24 will put your mind at ease and allow you to be able to prepare in advance to receive it.

How long does DPD take to deliver?

The DPD services are known to be on time and reliable, with DPD parcel delivery typically happening on the same date of arrival to the port terminal. Buyers and sellers should note, however, that delivery time depends on the distance and the shipping options chosen by the sender. When purchasing DPD delivery services, the buyer will be met with various options which range in price depending on the timeframe they desire for delivery. The option chosen by the buyer will also in turn decide the transportation method, with faster shipping options usually done by air or road, and slower delivery options by train or sea. However, DPD will usually give you an estimated delivery date. Below are the average delivery times as per the varying DPD services on offer:
Delivery services and times:

  • Standard parcel segment: 24-72 hours

Express parcel segment:

  • 1-day domestic market
  • 1-2 day for international

Please note the following:

  • DPD deliveries typically take a maximum of 72 hours to be delivered
  • Usually domestic parcels are delivered on the same day
  • International packages can take more than 24 hours.
  • Delivery of DPD parcels takes place during daytime hours.
  • Delivery on Saturdays most typically takes place in the morning
  • Sundays and holidays delivery are available for only select services or in emergencies

While DPD does cover most destinations worldwide, it is always best to check with DPD to see if your parcel can be delivered to your desired destination.

Can Ship24 track DPD deliveries every day of the week?

Tracking through the global Ship24 tracking system means you can rest assured that once you search for your parcel on the Ship24 website you will be fully informed on the latest tracking information on your DPD parcel, no matter who it is being handled by or where it is along its journey.

It doesn't matter if your post is being delivered on Wednesday at 4 pm or passing through customs at 1 is in another country, Ship24 will be able to find the latest location and status information on your DPD package instantly, at the click of a button.

How do I contact DPD directly?

The DPD support team can be reached 24/7 online or on its toll-free telephone number during operating hours. Now, you can also contact DPD on Facebook, Instagram, Twitter, and even Whatsapp, although response times may vary. For more information, head to the DPD website directly to find the best option for you.

When you call, make sure to have your parcel tracking number handy, as it will help them to identify which parcel you are having an issue with. In some cases, you may also need your purchase reference number when asking about your DPD shipment. To get the latest information on your parcel location and status, which may also help with your call, go to Ship24 and enter your tracking number for the aforementioned information free of charge. This can be done at any point, even while you are waiting on the phone to speak to customer services!

Does DPD deliver door to door?

DPD service users can choose from a variety of delivery options on offer. You can choose either home or office delivery, or choose to pick up your parcel from your nearest DPD depot.

If you are not at the delivery address to collect your parcel, DPD will keep your parcel safe at the nearest depot and notify you of the attempted delivery should no one be in to receive it. Then, it will offer a series of options for redelivery or it can be picked up from the depot it has been taken back to.

Can a third-party tracking tool trace a DPD parcel internationally?

DPD, like many other postal services, sometimes subcontract shipments, especially international orders. Subsequently, they may not have the capability to offer true end-to-end universal tracking options with their own in-house tracking system. This means items shipped with DPD may at some point change hands with other couriers.

This has led to many turning to Ship24's multi-courier tracking service so users can be assured of universal parcel tracking. Ship24 covers hundreds of couriers and thousands of shops, giving buyers and sellers access to the most information available about their DPD parcel whether it changes hands between couriers or not.

The Ship24 tracking tool uses the DPD tracking number to automatically detect which courier a package is with. This automatic detection system makes it as simple as possible to use Ship24 and sets it apart from other tracking systems in the market.

The Ship24 tracking system was built with the knowledge that being fully informed on shipments is hugely important. Ship24 is about making tracking as simple as possible for all users, on its all-encompassing, one-stop-shop shipment tracking tool.

Is GeoPost and DPD Group owned by La Poste?

For its international deliveries, La Poste, which is France's leading domestic postal services operator, uses GeoPost. GeoPost is a holding company owned by Le Groupe La Poste, with DPD Group being the parcel delivery network of GeoPost.

Can Ship24 track my parcel through GeoPost, DPD, and La Poste couriers?

DPD shipment services and GeoPost have separate tracking tools on their websites for parcels. This is the same for La Poste. This makes tracking a parcel that passes between these couriers and postal services difficult, especially if the tracking number changes slightly as it progresses on its journey and between handlers.

A solution to track all of the above couriers, as well as hundreds more, is the Ship24 website. Ship24's universal tracking system is designed to take tracking number variables into account and can track a DPD, GeoPost of La Poste parcel along its journey no matter how many couriers it passes between or countries its passes through. The Ship24 tracking system scans all the relevant courier websites to find the location of your, as well as update you on the package's current status.

How can I track my parcel DPD?

Tracking your DPD parcel can be done using the tracking number, which will be provided by the seller when an order has been purchased. The seller will usually provide the tracking number instantly, and you will receive it either on the eCommerce website or marketplace you bought your order or in the purchase confirmation email. After the checkout phase checks the "my orders" section of the web page you are using.

Although it will alert you to which combination of numbers and letters your tracking number is, it is worth knowing what the average DPD tracking number is to help you better identify this important number. Therefore, please find the common DPD parcel tracking numbers below:

DPD tracking number format usually consists of numbers. There are 4 kinds of common DPD tracking number formats:
The most common tracking number format is 12 digits, such as 000 486 000 395.

However, there can also be

  • 10 digits
  • 14 digits
  • 14 digits + 1 letter/digit

An example of these variations can be found below:

  • 05295847519602
  • 05227990495890
  • 05228928457282P

(Please note) DPD tracking numbers will nearly always be composed of 11 to 15 characters, including both numbers and sometimes letters. If you check on the international parcels shipping section of the DPD website, it should display tracking information for a DPD parcel.

If you need a more comprehensive, superior tracking experience and don't want to have to log on to the DPD website every time you want to track your parcel, Ship24 is your DPD parcel tracking solution.

Ship24 specializes in shipment tracking with multiple couriers are taking the complication out of having to identify varying different tracking numbers. Whether shipping your parcel with DPD or any other major courier, Ship24's tracking tool has an inbuilt auto-detect mechanism that allows its universal tracking system to identify and track any tracking number instantly. It means that no matter what combination of letters of numbers is in your tracking code doesn't matter! Simply entering your code onto the Ship24 website will put its universal tracking tool into action, scanning hundreds of couriers and thousands of shops to find your parcel and get you're the tracking information you need.

Why should I use Ship24 to find my DPD parcel?

Ship24 auto-detects multiple couriers handling any DPD package with only the tracking ID number you receive from the seller or platform where you purchased your order. Whether your parcel is with DPD, or any other courier (whether subcontracted by DPD or if sent by another postal service) Ship24's tracking tool can give you as close to real-time as a possible location and status updates on your parcel.

Although today's fast-paced shipping operations are becoming increasingly complex, especially regarding international shipments, Ship24 makes it easy with a free, no-stress multi-courier, and universal tracking solution for both buyers and sellers. The Ship24 tracking system's ability to handle different courier tracking number variables makes for a far superior, one-stop-shop for shipment tracking worldwide.

Furthermore, Ship24 is constantly developing its services. Despite the fact we already work with over 700 couriers and thousands of online shops, we don't stop there! We use machine learning to keep updating our system with new information behind the scenes to make your experience using your services the best it can be, 24 hours a day, 7 days a week. The aim is to optimize your shipment tracking experience!

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