DPD tracking

DPD tracking


Understanding the whereabouts of your DPD parcels is important, whether you're an individual or a business. Their tracking services provide essential insights at every stage of the delivery process.

DPD package tracking

How do I track my DPD parcels?

You can use their system online or via the DPD app for real-time updates. You can track your package's journey, putting your mind at ease and efficiently planning its arrival.

  1. Go to the DPD website or download the app.
  2. Enter the 14-digit reference or tracking number.
  3. Hit the search button.
Parcel tracking on DPD website

Tracking DPD Parcels on Ship24

You can also consider alternative platforms like Ship24 for additional tracking options as it also supports different DPD services. Simply input your DPD tracking number on the Ship24 homepage for current updates.

track your DPD parcels on Ship24

Tracking DPD International Parcels

Tracking international parcels with DPD is simple, whether you're in Portugal, Italy, France, Denmark, or the UK. Here's how to track your global shipments:

  1. Use the DPD tracking number provided by the seller.
  2. Visit the DPD website or a universal tracking site like Ship24.
  3. Enter your tracking number for real-time updates.


Tracking your DPD DIRECT shipment is simple, offering you real-time visibility throughout the delivery journey. You have two convenient options for tracking: the official DPD website and popular third-party tracking platforms like Ship24. Here are some information worth noting about this service:

  • Target Audience: Primarily designed for international eCommerce businesses.
  • Coverage: Operates in over 30 countries, including Australia, Canada, China, France, Germany, India, Japan, the UAE, and the USA.
  • Delivery Time: 3 to 8 days
  • Local Partnerships: Works with local home delivery specialists in each country to make the best last-mile delivery experience.
  • Cost: Offers simple pricing with consignment and additional half-price kilo rates, avoiding complex volumetric charges.
  • Operational Process: Parcels are collected by DPD in the UK, processed, and flown directly to each destination. This is followed by handover to domestic delivery agents in the destination country.
  • Customs Handling: Uses a paperless system for customs management.
  • Customer Experience: Provides advance email notifications to customers, informing them about the parcel delivery date.

Tracking DPD Classic

DPD Classic tracking gives you accurate and up-to-date information about your shipments. From pickup to doorstep, you can rely on DPD tracking to provide a seamless and convenient experience. Here are some information about DPD Classic:

  • Service Scope: Delivering parcels up to 31.5 kg to Europe and beyond, with maximum dimensions of 175 cm in length and 300 cm girth.
  • User Base: Serves over 360,000 customers annually.
  • European Focus: Deliveries across key European destinations.
  • Features: Includes Predict notifications, European Pickup network, direct overnight links to international hubs, individual parcel tracking, proof of delivery, and a secure, independently monitored transit system.
  • Customer Service: Offers dedicated multilingual support and an easy-to-use system that mirrors the process used in the UK.
  • Value Proposition: Known for providing excellent value for money.

Tracking DPD Express

DPD Express is a service that offers quick and reliable delivery to over 30 countries worldwide and includes tracking capabilities.

  • Global Reach: DPD Express covers more than 230 countries worldwide.
  • Service Highlights:
    • Combines local expertise with global experience.
    • Includes Goods in Transit liability cover, with later collection options available in select areas.
    • Offers online tracking of shipments.
    • Fast and reliable delivery for parcels up to 31.5 kg.
    • Uses leading-edge technology to link global networks.
  • Additional Services: For items weighing more than 31.5 kg, DPD offers Value Added Services to accommodate heavier shipments.

Tracking DPD Amazon Orders

When you purchase your Amazon order and the seller has sent the parcel through DPD, a tracking number will be issued. With this tracking number, you can keep track of that Amazon order you have purchased.

Tracking Status of DPD

You will receive DPD tracking notifications once the parcel sent to you is registered and processed. Below are the tracking notifications that you will receive when you track your parcel through a tracking system.

Tracking Status Description
Order information has been transmitted to DPD. Information relating to the parcel is with DPD.
Parcel handed to DPD. The parcel is with DPD.
Pick-up from the Pickup parcelshop by DPD driver. A DPD driver has picked up your parcel from the parcel shop.
At parcel delivery centre. The parcel is at the delivery centre.
Goods issue at sender. The sender has given the parcel to DPD.
In transit. The parcel is on its way to its destination.
Delivered by driver to Pickup parcelshop. The driver has delivered the parcel to a DPD parcel shop.
Parcel handed to Pickup parcelshop by consignor. The parcel is handed over by the sender or the company and is currently at the parcel shop.
Parcel cleared by customs. The custom released the parcel.
Collected by consignee from Pickup parcelshop. The parcel is received by the receiver at the parcel shop.
We're sorry but your parcel couldn't be delivered as arranged. The parcel cannot be delivered.
Parcel redirected. (Return to sender) The package is being sent back to the sender.
In transit. (Return to sender) Your package is currently on its way back to the sender.
Parcel redirected. The parcel is being sent back.
Unfortunately we have not been able to deliver your parcel. DPD was unable to deliver the package.
Back at parcel delivery centre after an unsuccessful delivery attempt. The package is back at the delivery centre due to unsuccessful delivery.
Out for delivery. The parcel is on its way to your doorstep.
Delivered. The package has been successfully received.

Similarly, when you enter your reference number on Ship24, you will receive a detailed tracking notification as shown below.

tracking status of DPD on Ship24

Managing Missed Deliveries and Contacting DPD

If you miss a delivery, their drivers will try to reach you or leave the parcel with a neighbour. Moreover, your parcel will be stored at a nearby Pickup parcelshop. For any inquiries, reach out to our support team available 24/7 online, via phone, Twitter, or WhatsApp.

  • Contact Number: 0121 275 0500 (available on Monday to Friday from 8:00 am to 6:30 pm, Saturday from 8:00 am to 4:00 pm, Sunday from 9:00 am to 3:00 pm, except on bank holidays)
  • Twitter: @DPDCare
  • Whatsapp: +441212750500

About DPD

Established in 1999 in France under the name Dynamic Parcel Distribution, this organization has grown to become Europe's second-largest parcel delivery network. With a strong presence in its home country and across Europe, the company extends its reach globally, including Asia and Africa, through strategic alliances and its international branches.

As a member of the DPD Group, owned by La Poste and integrated within its global division, GeoPost, the company works with different couriers to enhance its worldwide delivery capabilities, competing with the likes of TNT and DHL in Europe.

The founding principle of the company was to expedite parcel processing. Unlike the traditional approach of holding goods at container freight stations (CFS) for customs checks, parcels are quickly moved out upon arrival at their facilities. This method guarantees faster delivery, often within the same day or 72 hours, enhancing transparency and predictability for the customer.

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to DPD tracking.

How do I track my DPD parcel in the US?

In the United States, you can track your DPD parcel using an online automatic tracking system. This allows you to track the current status of your shipment without the need to visit a courier location or contact the customer service centre.

Is DPD with DHL?

DPD and DHL are different companies. Both are major players in the European logistics sector but operate independently. Each has its transportation network and offers a unique selection of domestic and international shipping services. They are not part of the same company or working together.

How long does it take DPD to deliver a package?

The delivery time for DPD parcels depends:

  • On average, sending a parcel with DPD takes about 2 to 6 business days.
  • DPD offers next-day delivery for urgent parcels or a two-hour delivery window in some countries, like Spain and Germany.
  • For UK deliveries, it usually takes 1 to 2 working days.
  • For international deliveries, such as to China, it can take as little as 2 to 4 working days with DPD Air Express, and 3 to 6 working days with DPD Air Classic.
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