DPD France Tracking

DPD France Tracking

Couriers

Track DPD France parcels on the official page by entering your numéro de colis (parcel number) or your numéro d’avis de passage. You can also reschedule delivery from the same area or in myDPD.

DPD France package tracking

Related:

DPD DPD Track Package DPD International Tracking

How to track in France

Related:

DPD Tracking Number DPD Classic Tracking DPD Express Tracking
  1. Open the DPD France tracking page (Suivre mon colis / Track my parcel).
  2. Enter your numéro de colis or your numéro d’avis de passage (notice number). A Predict SMS code can also be used in some flows.
  3. View status and the expected delivery time. If the page shows “numéro de colis inconnu”, the parcel likely hasn’t been handed to DPD France yet, try again later.

Change delivery (France)

Not at home? Use myDPD or the tracking link to choose a new day/place, or route to a Pickup point or DPD agency. You can start changes with your parcel number or your delivery notice number.

Related:

DPD AWB Tracking DPD Austria Tracking DPD Germany Tracking

Track on Ship24

Related:

DPD Hong Kong Tracking DPD Hungary Tracking DPD Ireland Tracking
  1. Go to Ship24.
  2. Paste the same DPD France number.
  3. See updates even if a partner handles a leg of the journey. (Useful for cross-border routes.)

Related:

DPD Poland Tracking DPD Portugal Tracking DPD Romania Tracking

Pickup network in France

Related:

DPD Russia Tracking DPD United Kingdom Tracking

DPD France delivers to the Pickup network operated by La Poste Group brands. The Pickup site lists 17,000+ points in France; DPD France pages reference 10,000+ Pickup relays for deliveries. Use the locator to find one near you.

Delivery timing (examples)

  • DPD Relais (shop/locker): published range 1–6 jours ouvrés depending on route. Check your lane in the shipping page or your tracking.
  • Home with Predict: recipients receive a time slot and can change delivery choices if needed.

What you’ll see in tracking

  • Pris en charge / à l’agenc — collected and processed.
  • En transit — moving between hubs.
  • En cours de livraison — out for delivery; a time slot may show (Predict).
  • Livré / en relais Pickup — delivered to address or available for collection.

Contact DPD France

Service clients: 09 70 80 85 66 (non surtaxé). Hours: Lun–Ven 08:00–20:00, Sam 10:00–18:00 (hors jours fériés). You can also use the contact form or send a private message on WhatsApp, Messenger, or X.

FAQs

Which number do I use to track a DPD France parcel?

Enter your numéro de colis (parcel number). If you received a delivery notice, you can also use the numéro d’avis de passage. Some flows accept the Predict SMS code to open the tracking page.

Can I change my delivery once the parcel is on the way?

Yes. From the tracking page or the myDPD app you can choose a new day, switch to a Pickup point or DPD agency, select a neighbour, or give a safe-place instruction when available.

What delivery time window will I see?

With Predict, DPD France sends a time slot by SMS/email. On delivery day, the window can narrow as the driver approaches.

I missed my delivery. What should I do?

Use the numéro d’avis de passage on the tracking page or in myDPD to book a new day, choose a Pickup relay/locker, or arrange collection at an agency.

How long does home delivery take in France?

Domestic timing depends on the route and service. Check the planned day shown on your tracking page. Pickup relay deliveries can have a different range than home delivery.

Can I send my parcel to a Pickup relay instead of home?

Yes. Choose a Pickup point at checkout or redirect there from your tracking link. Use the locator to find a nearby relay and check opening hours.

Why is my status not updating?

Events may appear after the first depot scan or after a weekend/holiday. For cross-border shipments, customs can add time. Check again later; if nothing changes for several days, contact DPD France with your number.

Can I track with a merchant reference instead of the parcel number?

Some flows allow a reference lookup. If the page returns “numéro de colis inconnu,” verify the format or try the notice/reference path offered on the site.

What do “En cours de livraison” and “Livré en relais Pickup” mean?

En cours de livraison means the driver has your parcel. Livré en relais Pickup means it is ready for collection at the chosen relay; bring the code from your message and an ID if requested.

How do I reach DPD France support?

Use the service clients number shown on dpd.fr, the web contact form, or private messages on WhatsApp/Messenger/X from the support page. Have your parcel number or notice number ready.