DPD Portugal Tracking

DPD Portugal Tracking

Couriers

Get tracking for your DPD Portugal parcels with your 14-digit parcel number or a reference number. In Portugal, myDPD offers a 1-hour Predict window on the delivery day and lets you change the day, time, or place online. You can also track the same number on Ship24.

DPD Portugal package tracking

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How to track a parcel in Portugal

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  1. Open DPD Portugal's website.
  2. Enter your 14-digit number (no spaces) or a reference.
  3. View status, planned day, and—on the day—your 1-hour arrival window with change options.

You can also paste the same number into Ship24 to see updates if a partner handles part of the route.

Related:

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Change delivery (myDPD Portugal)

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  • Pick a new day/time before the courier arrives.
  • Redirect to a Pickup shop/locker nearby.
  • Update address (when allowed for your shipment).

Predict in Portugal provides a 1-hour window and interactive alerts by SMS/email with links to these options.

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Pickup shops & lockers in Portugal

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DPD lists 2,000+ Pickup points nationwide, plus lockers. Use the finder on dpd.pt to select a shop, check opening hours, or set a preferred Pickup point for future deliveries.

Delivery times (Portugal)

  • Mainland: next business day for standard B2B services (options also exist for 10:00, 13:00, or end of day).
  • Islands (Azores/Madeira): typically 2–5 business days.
  • Saturday service: offered on selected routes (until early afternoon).

Contact DPD Portugal

  • Customer Service (private): +351 21 854 6001
  • Customer Service (business): 707 45 28 28
  • Email: suporte.cliente@dpd.pt
  • Hours: Mon–Fri 08:30–19:30; Sat 09:00–13:00
  • Contact form & help

Frequently Asked Questions (FAQs)

Which numbers work on the Portuguese tracker?

The 14-digit parcel number on your label/message or a reference from the sender; both are accepted on the Portugal Track & Trace page.

Can I switch to a Pickup point after dispatch?

Yes, if the option appears in your Predict link or myDPD, you can redirect to a nearby shop/locker before the courier arrives.

Is there on-demand delivery in cities?

DPD has piloted DPD Now in Lisbon and Porto with rapid urban deliveries via Stuart; availability is service- and area-dependent.