Track DPD Germany parcels on the Sendungsverfolgung & Live-Tracking page with your parcel label number or a reference number. On the delivery day, Live-Tracking narrows the arrival window to about 30 minutes. You can also track the same number on Ship24.
How to track a DPD Germany parcel
- Open the DPD Germany Sendungsverfolgung page or the myDPD portal/app.
- Enter your Paketnummer (parcel label number) or a Referenznummer.
- See status events and the expected delivery time; use links in tracking to change delivery where available.
What Live-Tracking shows in Germany
- Countdown window: on the day of delivery, the time window reduces to about 30 minutes.
- Change options: redirect to a Pickup Paketshop/locker, pick a neighbor, or leave a deposit okay (safe place), depending on your address.
- myDPD notifications: email/push messages include a link back to tracking.
Delivery times (Germany)
- Domestic standard: typically 1–2 working days from handover.
- Saturday delivery: offered on many routes; availability depends on postcode coverage.
Pickup Paketshops in Germany
DPD operates a large Pickup network in Germany, with around 9,000 Paketshops. Use the Pickup Finder on dpd.de to locate a nearby shop or locker and check opening times.
Track on Ship24
- Go to Ship24.
- Paste the same DPD number into the search bar.
- See updates across handovers if a partner handles the last mile.
Troubleshooting
- Number not found: re-enter the digits without spaces; confirm you’re on the German site. If you only have a merchant reference, use the reference field where offered.
- No scans yet: events appear after the first depot scan; check again later.
- Missed delivery: follow the link in your message to redirect. For some Predict shipments in Germany, a failed first attempt may be routed to a parcel shop automatically.
Contact DPD Germany
- Kontakt & Formulare (status questions, complaints, technical issues)
- Email: info@dpd.de
- Hotline: +49 6021 150 415
Frequently Asked Questions (FAQs)
Which number do I enter to track in Germany?
Use the parcel label number (Paketnummer). You can also search with a reference number on the German tracking page.
How precise is Live-Tracking?
On the delivery day, the window narrows to about 30 minutes, so you can plan for the driver’s arrival.
Can I change delivery once the parcel is on the way?
Yes. From the tracking link or myDPD you can redirect to a Pickup shop/locker, pick a neighbor, or leave a deposit okay, subject to availability at your address.
How long does delivery take within Germany?
Standard domestic parcels typically arrive in 1–2 working days after DPD receives the parcel from the sender.
Is Saturday delivery available?
Yes, on many routes in Germany. Availability depends on your postcode and the booked service.
How many delivery attempts are made?
This depends on the booked service. For some Predict shipments in Germany, the driver makes one attempt and undelivered parcels are redirected to a parcel shop.
How many Pickup Paketshops are there in Germany?
About 9,000, with a finder on dpd.de to locate the nearest shop or locker.