Couriers
For DPD parcels, the code you enter on Track & Trace is usually a 14-digit parcel/waybill number (some sites also accept reference + postcode). “AWB” on DPD pages often means a DPD waybill/parcel number, not an airline air waybill.

Several DPD country sites use the term waybill number for parcel tracking. This is the number you enter on their Track & Trace form (e.g., DPD South Africa). It is not the same as an airline air waybill used for cargo tracking on airline systems.
An IATA air waybill (used by airlines) follows a different pattern: a 3-digit airline prefix plus an 8-digit serial (often shown with a check digit), for example 936-12345675. If your document shows this format, it’s an airline AWB and is tracked on the airline/express carrier site, not on DPD’s parcel page.
| Country page | Field label | Accepted input |
|---|---|---|
| Netherlands | Parcel number / Parcel reference | 14-digit parcel number or reference (card); delivery can be adjusted online. |
| United Kingdom | Reference + delivery postcode | Merchant reference with postcode (no parcel number required on that form). |
| Germany | Parcel label or reference | Label/parcel number; reference search also offered; live-tracking available. |
| Hungary | 14-digit parcel number / reference | Track & Trace with 14-digit parcel number or reference. |
| South Africa | Waybill number | Enter waybill number on the local page. |
No. DPD uses a parcel/waybill number for parcel tracking. An airline AWB has a 3-digit prefix + 8-digit serial and is tracked on the airline or express carrier site.
Some countries let you search by reference + postcode (for example, the UK). Others accept a reference on the tracking page alongside the parcel label number.
Check the email/SMS from the sender, the label, or (in some countries) a card left by the driver that shows a reference usable on the local page.