DPD Poland Tracking

Track on the Polish portal with your 14-digit parcel number. If you received a DPD card or SMS, you can also use the PIN shown there. On the delivery day you’ll see live tracking on a map. You can also use Ship24 with the same number.

How to track a DPD Poland parcel

1. Open mojapaczka.dpd.com.pl or the tracking page on dpd.com/pl.
2. Enter the 14-digit parcel number (no spaces). If you have a PIN from a notice, use the PIN field.
3. View status, planned delivery day, and (on the day) live courier location on the map.

Manage delivery (Poland)

From the tracking link or the “Zarządzaj przesyłką” page you can:

• Change the day or time of delivery (where available).
• Update the address or redirect to a DPD Pickup point / parcel locker.
• Cancel the delivery request (for shippers).

DPD Pickup in Poland

DPD Poland operates a large Pickup network (33,000+ points and lockers). Use the locator to choose a nearby point, check opening hours, or send a parcel point-to-point.

Delivery times

• Domestic: couriers deliver on working days, typically between 08:00–18:00. Saturday service can be available as an extra.
• Cross-border: use the lead-time calculator on dpd.com/pl to see a lane-specific estimate across Europe.

Track on Ship24

1. Go to Ship24 and paste the same DPD number.
2. See scans across partner carriers if the parcel is handed over outside Poland.

Troubleshooting

• Number not found: re-enter digits with no spaces and confirm you’re on the Polish tracker. If you have a PIN, try that lookup.
• No events yet: labels created early appear after the first depot scan—check again later.
• Missed delivery: use the link in your message or the mojapaczka page to pick a new day, time, or Pickup point.

Safety tip

Beware of fake texts/emails about fees. Open dpd.com/pl manually and check your number there. DPD Poland publishes guidance on spotting scam messages.

Contact DPD Poland

• Infoline: 801 400 373 or +48 22 577 55 55
• Hours: Mon–Fri 09:00–17:00; Sat 08:00–14:00

Frequently Asked Questions (FAQs)

Which numbers work on the Polish tracker?

The 14-digit parcel number. If you have a driver’s notice or SMS, you can also search with the PIN.

Can I change the delivery after dispatch?

Yes. Use the “Zarządzaj przesyłką” link to move the day or time, change the address, or redirect to DPD Pickup (when the option is available for your parcel).

What time will the courier arrive?

Most routes deliver between 08:00–18:00 on working days. On the day, live tracking shows where the courier is on the map. Some services also offer Saturday delivery for an extra fee.