DPD Russia Tracking

DPD Russia Tracking

Couriers

Track DPD Russia parcels using your parcel number (AWB). You can also paste the same number into Ship24 to see scans if a partner carrier handles part of the route.

DPD Russia package tracking

Important note about ownership & cross-border tracking

Geopost (formerly DPDgroup) suspended shipments to and from Russia on 28 February 2022 and announced its withdrawal in May 2022. As a result, international parcels sent within the Geopost network generally won’t hand over to DPD Russia; track them with the original carrier. For parcels moving inside Russia, use the dpd.ru tracker.

How to track DPD Russia parcels

  1. Open dpd.ru/search.
  2. Enter your AWB / parcel number exactly as shown (no spaces if numeric).
  3. Press the search button to view status, last scan, and planned delivery day.

Track the same number on Ship24 (multi-carrier)

  1. Go to Ship24.
  2. Paste your DPD number to see events across carriers if the parcel moves outside Russia.

Which numbers work for DPD Russia?

  • 14-digit numeric DPD codes are common across the DPD network.
  • Some Russia/Kazakhstan lanes use alphanumeric starting with “RU” (examples only: RU002233445). Enter them as printed.

Tips if tracking isn’t showing

  • Just shipped? Events appear after the first depot scan; check again later.
  • Check the format: re-enter digits without spaces; keep any letters in alphanumeric codes.
  • International item? If sent via a Geopost brand outside Russia, use that carrier’s tracker due to the 2022 withdrawal.

Contact DPD Russia

  • Phone: +7 (800) 234-45-95 (toll-free in Russia)
  • Email: reply@dpd.ru
  • Website: dpd.ru

FAQs

Can I change the delivery day or address?

Options vary by service and stage. If a change link appears in your SMS/email or on the tracking page, follow it; otherwise contact support with your AWB.

Does DPD Russia have a mobile app?

Yes—DPD Russia provides an Android app for recipients; support email is listed as reply@dpd.ru.

What number format should I expect?

Across DPD, 14-digit numeric codes are common; in Russia, you may also see alphanumeric codes beginning with “RU”. Use the code exactly as given.

My parcel is coming from the EU/UK—why isn’t it on dpd.ru?

Geopost suspended Russia flows in 2022. Track with the origin carrier; domestic Russian movements should appear on dpd.ru.