GLS tracking

Waiting for a package can be frustrating, especially when you’re unsure of its exact location. With GLS tracking, you can stay informed about your parcel's journey from dispatch to delivery. Whether you’re tracking a domestic shipment or an international order, understanding how to use the tracking system effectively can help you anticipate when your package will arrive.

This guide covers everything you need to know about GLS tracking, including how to find and use your tracking number, what different status updates mean, and how to track international shipments. You’ll also learn how to troubleshoot issues if your tracking isn’t updating. Keep reading to ensure you never lose sight of your GLS package.

How to Track Your GLS Package

When your parcel is dispatched, you receive a GLS tracking number. This number is essential for tracking your shipment and should be kept for future reference.

Tracking GLS Shipments Through the Official GLS Website

The official GLS website provides a tracking tool where you can enter your tracking number to check your parcel's current status. Here's how to track your packages on their website:

1. Go to the official GLS tracking page.
2. Find the tracking option on the homepage, where you can enter your shipment number.
3. Enter your GLS parcel number in the designated field and click "Search."

On the GLS Mobile App

For on-the-go tracking, the GLS mobile app is a handy tool:

• Download the app from the App Store or Google Play Store.
• After installation, open the app and select the tracking option from the main menu.
• Enter your GLS tracking ID in the provided field. The app will display real-time updates, including the parcel's current location and the estimated delivery window.

GLS Tracking on Ship24

Ship24 offers a streamlined approach to tracking your GLS orders, especially useful for individuals managing multiple shipments:

1. Visit the Ship24 homepage or the search field above.
2. Enter your tracking number (you can track up to 10 parcels simultaneously).
3. Click on the search button.

For a more comprehensive tracking experience, you can use Ship24 to track your GLS package. Ship24 provides real-time updates and can track multiple couriers, making it a convenient option for those who receive shipments from different carriers. Also, Ship24’s tracking API solutions allow businesses to integrate tracking into their platforms and can offer similar advantages, providing a smooth experience for eCommerce sellers.

Tracking Number and its Format

Every parcel shipped through GLS is assigned a tracking number, allowing you to monitor your package’s journey from dispatch to delivery. The tracking number is crucial for accessing real-time updates and checking the status of your shipment.

Where to Find the GLS Tracking Number

You can typically find the GLS tracking number in several locations:

1. Shipping Confirmation Email
2. Retailer’s Website or Order History
3. Parcel Label

Tracking Number Format

GLS tracking numbers typically consist of 8 to 20 alphanumeric characters, depending on the service and region. An example of a GLS tracking number might look like 12345678 or GL1234567890DE. This format can vary slightly depending on whether the shipment is domestic or international.

Once you have your tracking number, you can enter it on the Ship24 tracking page to get the latest updates on your parcel's status, no matter which carriers handle it during its journey.

GLS Express Delivery

Tracking a GLS Express shipment is a simple and efficient process. After dispatching a parcel, you will receive a unique tracking number, which serves as the key to accessing real-time updates on your package's location and estimated delivery. This tracking number can be entered on the GLS website or the GLS Mobile App to retrieve accurate shipment details.

In addition to GLS’s tracking tools, third-party platforms such as Ship24 provide an alternative solution, gathering data from over 1,500 couriers globally. This means that with Ship24, you can follow your GLS package across various stages of its journey, especially if it’s handed over to multiple couriers along the way. Retaining your tracking number until the delivery is complete is crucial for monitoring the progress of your shipment.

Track International GLS Parcels

When shipping internationally, GLS works with local postal services and courier partners in different countries. Once your package reaches its destination country, it may be handed over to a local courier for final delivery. Your tracking number will still provide updates, but the courier handling the final leg of delivery may differ.

Possible Delays in International Shipments

International shipments may experience delays due to:

• Customs clearance procedures.
• Weather conditions affecting transportation.
• High shipping volumes during peak seasons.
• Border control inspections.

If your package is delayed, check your tracking updates for additional information. If necessary, you can contact GLS customer support for assistance.

For more details on tracking international shipments, you can also check UPS international tracking to compare services and options.

GLS SaturdayService

GLS provides delivery services between 8:00 AM and 10:00 AM on weekdays. For those requiring weekend deliveries, GLS’s SaturdayService ensures that parcels are delivered before noon on Saturdays in select European countries.

To track a SaturdayService parcel, users can enter their tracking number on the GLS website or Ship24. With Ship24, users can receive real-time updates on their parcel’s progress, offering added convenience for weekend deliveries.

Understanding GLS Tracking Status Updates

When tracking your package, you’ll encounter various status updates. Understanding these updates can help you determine where your shipment is and when it’s expected to arrive.

GLS Shipment Status Meanings

Each status update provides insight into your package’s journey. Here are some of the most common tracking statuses and their explanations:

Tracking Notifications	Description
The parcel has reached the parcel center.	This means the package has arrived at a GLS sorting facility, where it will be processed and sorted for further delivery.
The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.	This notification indicates that the sender has registered the parcel and generated a tracking number, but the package is yet to be given to GLS for shipping.
The parcel was handed over to GLS.	GLS has received the parcel, and it will now be processed for transit.
The parcel is expected to be delivered during the day.	The delivery is scheduled for today, and the package is on its way to the recipient.
The parcel has been delivered.	The package has reached its final destination, and the recipient has taken possession.
The parcel has left the parcel center.	The package has been dispatched from the GLS sorting facility and is en route to the next stage in the delivery process.
The parcel is stored in the parcel center.	The package is being held at a GLS warehouse, often awaiting further processing or rescheduling for delivery.
The parcel has reached the parcel center and was sorted manually.	The package was sorted manually at the facility, which may happen if it requires special handling or if there are automated sorting issues.
The parcel has been delivered at the ParcelShop (see ParcelShop information).	The package has been dropped off at a GLS ParcelShop for the recipient to collect. Recipients can check ParcelShop details for pickup times and locations.
The parcel has been delivered/dropped off.	The package has been successfully left at the recipient's specified delivery address.
The parcel was provided by the sender for collection by GLS.	The sender has prepared the parcel, and GLS is expected to collect it for shipment.
The parcel has reached the ParcelShop.	The package is at the ParcelShop.
The parcel is stored in the parcel center to be delivered at a new delivery date.	The package is being held at a GLS facility and will be delivered on a rescheduled date. This usually occurs when the original delivery attempt was unsuccessful.
The parcel could not be delivered as the consignee was absent.	The delivery attempt failed because no one was available at the address to receive the parcel. A new delivery attempt will be scheduled.
The parcel has been picked up by GLS.	GLS has collected the package from the sender and will begin processing it for transit.
The parcel could not be delivered as further address information is needed.	The delivery was unsuccessful because the provided address was incomplete or incorrect. The sender or recipient needs to provide additional details.

When you enter your tracking number on Ship24, you can get a complete overview of your tracking notifications as shown below.

How Often GLS Tracking Updates

GLS tracking updates occur at various points in the shipping process. Typically, updates are provided when:

• The package is picked up.
• It arrives at a sorting facility.
• It departs for the next location.
• It is out for delivery.
• It has been successfully delivered.

If your tracking information hasn’t been updated in a while, don’t worry—it may be in transit between facilities, and updates will appear once it reaches the next checkpoint.

GLS Courier Tracking for Different Shipping Services

GLS provides various shipping options to cater to different delivery needs. Whether you're sending a standard parcel, an urgent express package, or bulk shipments for business purposes, tracking services are available for each type.

GLS Standard Shipping Tracking

GLS Standard shipping is the most commonly used service for domestic and international deliveries. It offers reliable transit times at an economical rate. You can track your GLS package by entering the tracking number on the official GLS website or using a third-party tracking platform like Ship24.

Tracking updates for GLS Standard shipping typically include:

• Parcel pickup confirmation.
• Arrival at sorting facilities.
• Departure from transit hubs.
• Out for delivery status.
• Final delivery confirmation.

GLS Express Tracking

For urgent deliveries, GLS Express shipping ensures faster transit times. This service provides priority handling and shorter delivery windows. Tracking GLS Express shipments works the same way as standard shipping, but updates are more frequent due to the expedited process.

Common tracking updates for GLS Express include:

• Parcel processed for express delivery.
• Priority sorting at hubs.
• Direct transit with fewer stops.
• Delivery attempt with signature confirmation.

For express shipments, delays are less frequent, but if tracking does not update, it's advisable to check with GLS customer support.

Tracking GLS Business and Bulk Shipments

Businesses that send multiple packages at once can use GLS bulk shipping services. These shipments often come with consolidated tracking, allowing users to monitor multiple parcels with a single tracking number.

Bulk tracking features include:

• Batch shipment tracking for multiple orders.
• Real-time updates on group deliveries.
• Custom delivery solutions for businesses.

For businesses handling large volumes, integrating tracking APIs can help streamline logistics. You can also compare tracking services with DPD tracking for alternative bulk shipping solutions.

What to Do If GLS Tracking Is Not Updating

Sometimes, tracking information may not update as expected. This can be due to various reasons, but there are steps you can take to resolve the issue.

Reasons Why GLS Tracking May Not Be Updating

Some common reasons for tracking delays include:

• The package is in transit between facilities without a scanned update.
• Technical issues with the tracking system.
• Delays due to customs clearance for international shipments.
• Incorrect tracking number entry.

Steps to Take If Your Tracking Is Stuck

If your GLS tracking has not been updated for an extended period, try the following:

1. Re-enter the tracking number to ensure accuracy.
2. Check for updates on the official GLS website or Ship24.
3. Verify if the package is in customs clearance (for international shipments).
4. Allow up to 48 hours for updates, as some delays are temporary.

Delivery Time

GLS offers reliable and fast delivery services across Europe and beyond. Domestic shipments, such as within Ireland or the UK, generally arrive within 24 hours, with some deliveries even occurring the same day in certain areas. Most parcels within the UK are delivered within 24 to 48 hours, depending on the service type and destination.

For international deliveries, GLS typically ships within 24 to 96 hours across Europe. Shipments to nearby countries such as Belgium, France, and Germany generally take 1 to 2 days, while more distant locations like Spain or Finland may take 3 to 6 days, depending on logistics and customs processing. Delivery times to the United States and other non-European countries can vary, with parcels usually arriving within 3 to 5 days.

GLS operates Monday to Friday during standard business hours, and express delivery options are available for time-sensitive shipments. The GLS Express service ensures next-day delivery to many European locations, and shipments that do not arrive on time may be eligible for refunds, depending on the circumstances. For destinations outside Europe, such as the United States or Asia, GLS Express typically delivers in 48 to 96 hours.

For those looking for greater flexibility, GLS also offers delivery to ParcelShops, which allows recipients to collect their parcels at their convenience. This service is particularly useful in countries like Belgium, Denmark, and Germany, where recipients may prefer to pick up their shipments from a location near their home or workplace.

What Affects GLS Delivery Timeframes

Several factors can influence delivery times:

• Weather conditions causing transit delays.
• Customs clearance for international shipments.
• High shipping volumes during peak seasons.
• Incorrect or incomplete shipping addresses.

If your package is delayed, tracking updates will provide more details on the reason for the delay.

How to Check GLS Parcel Location

To find your parcel’s location:

1. Enter your tracking number on the GLS website or Ship24.
2. Check the latest status update and estimated delivery date.
3. Look for transit points to understand where the package is.

GLS Missed Delivery and Reattempts

If a GLS parcel is not successfully delivered on the first attempt, there are several options to retrieve it. Whether you need redelivery or prefer to collect your package from a pickup point, GLS provides flexibility to ensure your shipment reaches you.

What Happens If GLS Delivery Is Missed?

When a delivery attempt is unsuccessful, a notification may be left at the recipient’s address. The parcel is typically either scheduled for another delivery attempt or redirected to a nearby GLS service point for collection.

Reasons why a delivery may be missed include:

• The recipient was unavailable at the time of delivery.
• Incorrect or incomplete shipping address.
• Restricted access to the delivery location.

How to Reschedule a GLS Delivery

If a delivery was missed, options for rescheduling include:

• Visiting the official GLS website and entering the tracking number to select a new delivery date.
• Contacting GLS customer service and requesting a specific re-delivery time.
• Providing alternate instructions, such as leaving the package with a neighbor or at a designated safe location.

Picking Up Your Parcel From a GLS Service Point

If the parcel is taken to a GLS service point, the recipient can retrieve it by presenting a valid ID and the tracking number. The package will typically be held for several days before being returned to the sender.

Tracking Multiple GLS Shipments

For those managing multiple packages, tracking several shipments at the same time is possible and convenient with GLS tracking tools.

How to Track Multiple GLS Packages at Once

Tracking multiple shipments is simple:

• Enter multiple tracking numbers into the designated tracking tool on the GLS website or Ship24.
• Use a business account with GLS to access bulk tracking features.
• Integrate tracking APIs for automated updates on large shipments.

Differences Between Tracking Single and Bulk Shipments

While tracking a single parcel provides updates for one shipment, bulk tracking offers consolidated tracking numbers with grouped updates. This is ideal for businesses managing frequent deliveries or online buyers tracking multiple orders.

For more comprehensive tracking solutions, you can compare services with Royal Mail tracking.

How GLS Tracking Is Changing in 2025

GLS is enhancing its tracking services in 2025 with more frequent updates and improved delivery estimates. Recent data shows a 14% increase in tracking update frequency, leading to a noticeable drop in customer inquiries. Standard delivery times across major European markets have also shortened, now averaging under two days in countries like Germany, France, and the Netherlands. These improvements are largely due to expanded automated sorting facilities and advancements in route optimization.

In addition, GLS is introducing AI-powered predictive delivery windows, offering more accurate timeframes for parcel arrivals. Early pilots indicate that delivery windows could narrow to as little as two hours in urban areas. There’s also a growing focus on sustainability, with GLS beginning to display estimated carbon emissions alongside shipment details—an option designed to support environmentally conscious decision-making.

How to Contact GLS

If you need assistance with GLS services, prices, parcel tracking, or any shipment-related queries, GLS customer service offers several contact options. Below are the main customer support contact details for various countries:

Location	Contact Number
Europe	+44 247 621 3455
Ireland	01 8606200
Italy	+39 199 151188
Germany	06677-646907000
United Kingdom	0344 800 44 66

Note: For calls made outside the UK, add the appropriate international dialling code. Be aware of time zone differences across Europe, which may affect operating hours.

Other Methods

• Email: You can send an email to GLS customer service at DC@gls-germany.com for inquiries, particularly for issues in Germany.
• Online Contact Form: GLS offers an online form for written inquiries, which can be accessed via their official website.
• Mobile App: The MyGLS app provides automated notifications and shipment updates without the need to manually track parcels.
• Chat Support: On the GLS website, users can access a live chat feature, allowing direct interaction with customer service representatives during business hours.

About General Logistics Systems (GLS)

General Logistics Systems (GLS), founded in 1999 in Amsterdam, is now a significant player in global logistics and parcel delivery. Since becoming a subsidiary of Royal Mail, GLS has expanded its network, serving businesses and consumers across Europe, North America, and beyond. Specializing in both domestic and international shipping, GLS delivers reliable solutions for a variety of delivery needs, including cross-border shipments within Europe and the United States.

GLS operates alongside other major couriers such as DHL and UPS, often competing on delivery speed, coverage, and specialized services. Moreover, GLS is recognized for its strong presence in Europe, offering extensive parcel services across the continent.