GLS Freight Tracking

GLS Freight Tracking

Couriers

GLS freight tracking is a crucial service within the broader field of logistics and supply chain management, provided by General Logistics Systems (GLS). As an integral part of global commerce, it supports the movement and tracking of goods across international borders.

This system grants visibility into the journey of shipments from the moment they leave the warehouse until they reach their final destination. It enables the monitoring of freight, offering insights into the progress of package delivery, including confirmation of shipment and estimated delivery times.

The essence of GLS tracking lies in its ability to provide real-time tracking information. This service offers customers peace of mind by assuring them that their parcels are securely handled and are progressing towards their destination. It is a vital tool in the logistics management strategy of GLS, used by businesses and individuals alike.

Notably, GLS freight tracking extends its services beyond the conventional, catering to various delivery options, return shipments, and even parcel insurance. Consequently, it has become a cornerstone in maintaining the fluidity of the global supply chain, ensuring timely and secure deliveries.

GLS Freight Tracking package tracking

How to Track GLS Freight Shipments

Understanding the process of GLS freight tracking is essential for businesses and individuals who wish to keep an eye on their shipments. Here are the steps involved in tracking GLS freight shipments.

Step 1: Initiation of Shipment

The tracking process begins once a shipment has been confirmed with General Logistics Systems (GLS). When a shipment is created, a GLS tracking number (also called parcel number, track ID, or AWB number) is generated. This number is an essential piece of information that allows for the tracking of the shipment as it moves through the GLS network.

Step 2: Entering the GLS Parcel Number

The tracking number can be entered into the tracking system provided by GLS on their website. This track ID allows for direct access to real-time updates about the location and status of the shipment.

Step 3: Reviewing Shipment Status

Once the parcel number has been entered, shipment details become accessible. Information such as the current location of the parcel, estimated delivery time, and the shipment's journey can be viewed. Any changes in the delivery status will be updated in real-time.

Step 4: Understanding Delivery Notifications

Throughout the transit process, GLS will provide delivery notifications that relay the parcel's current status. These updates may include information about customs clearance for international shipments, or details of any delivery discrepancies or exceptions.

Step 5: Utilizing GLS ParcelShops

For those interested in an alternative delivery option, GLS ParcelShops might be the answer. These shops provide an option for picking up shipments at a convenient time, and their locations can also be tracked using the same tracking number.

Step 6: Exploring Alternative Tracking Platforms

In addition to the GLS website, other online tracking tools like Ship24 can be used. By entering the tracking number on the Ship24 homepage or the search field, you can access detailed tracking information. This tracking platform can provide an additional layer of tracking security and assurance.

GLS Freight tracking on Ship24

This step-by-step guide provides an overview of how to track GLS freight shipments. It is an essential tool for anyone wishing to keep tabs on their freight journey, ensuring transparency and peace of mind throughout the shipping process.

About GLS Freight Services

With a versatile service portfolio, GLS Freight facilitates solutions catering to various customer requirements. Services range from less-than-truckload (LTL), handling shipments that do not require an entire truck, to full-truckload (FTL) for bulkier consignments. In addition, they offer customized logistics solutions tailored to unique customer needs.

GLS Freight's dedicated team of professionals assists customers in streamlining their supply chain, ensuring smooth and efficient shipping operations. Through profound expertise and industry know-how, they offer guidance in optimizing logistics processes, thereby contributing to improved business operations.

For businesses operating across borders, GLS Freight provides services not just domestically but also extends cross-border shipping services, specifically to Canada. Familiarity with shipping regulations and requirements for Canada proves beneficial for customers, allowing them to tackle the shipping process with confidence and ease.

This understanding enables GLS Freight to effectively navigate cross-border shipping complexities, ensuring the prompt and safe delivery of shipments. Irrespective of the customer's experience level with cross-border shipping, GLS Freight brings the required expertise and resources to the table, resulting in efficient and safe shipment delivery.

This overview of GLS Freight services exhibits their capacity to address a variety of customer needs, underlining their role as a significant player in the logistics industry. Offering a mix of domestic and international shipping services, coupled with a keen understanding of shipping regulations and a strong commitment to customer satisfaction, GLS Freight strives to deliver unmatched freight services.

How do I contact GLS Freight?

For individuals interested in reaching out to GLS Freight services, there are various communication channels available. The dedicated team is readily available to provide needed support, from answering queries about shipments to resolving any issues related to payments or collections.

Customer service is operational from Monday to Friday, between 7:00 AM and 7:00 PM Pacific Standard Time (PST). On Saturdays, the service window is from 7:00 AM to 4:00 PM PST, offering a wide range of time during the week to get any questions answered or any issues resolved.

Contacting GLS Freight is made straightforward by a simple phone call. The contact number is 1-800-322-5555, easily reachable across different time zones. Upon dialling this number, several options are offered to connect the caller directly to the appropriate department.

The options are:

  • Dial 1 for Shipper Support - for queries related to shipment handling and delivery.
  • Dial 3 for IT Support - for issues related to technical aspects of GLS systems.
  • Dial 4 for Collections - to get updates or resolve concerns regarding collections.
  • Dial 5 for Accounts Payable - to discuss matters related to payments.
  • Dial 6 for Billing - for inquiries or issues related to billing.
  • Dial 7 for Sales - to discuss new services or changes in existing service agreements.

By directing inquiries and concerns to the appropriate departments, GLS ensures quick and efficient resolution of issues. It provides a streamlined way for clients to connect with the right teams and get their concerns addressed effectively. Remember, customer satisfaction is central to GLS's services, and their trained staff is always ready to assist.

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