Track your package from Allegro
Allegro is a famous polish online e-commerce platform created in 1999. It is the leading marketplace in Poland that contributed the most to the growth of the country and today, when seller want to trade via Allegro, they must have a polish website. Indeed, if in some European countries people use more international and especially American marketplaces such as Amazon, in Poland, Allegro is the number one. Even if Allegro is mainly used in Poland, in 2016, the marketplace already had more than 16 million active users (which was approximately half of the Polish population) and more than 20 million accounts created.
Allegro is part of the Allegro Group, a major e-commerce company that also owns the price comparison website Ceneo, the online payment system PayU and other popular polish services like Banker and OtoMoto.
In 2020, more than 140,000 companies sell their products using Allegro and a lot of them prefer relying on the polish platform rather than creating their own online shops. This year, Allegro ranked 10 among the most popular e-commerce platforms in the world and currently employs more than 1800 people experts in technology who work in Poznań, Toruń, Kraków, Warsaw and Wroclaw.
Allegro headquarters are located in Poznań in Poland, more precisely at the following address:
Allegro.pl sp. Z o. O.
Ul. Grunwaldzka 182
The company is entered into the register of Entrepreneurs kept by the District Court of Poznań.
On Allegro platform, the buyer will find more than thousand polish professional and registered companies: importers, stores, distributors and manufacturers. Small and medium polish enterprises sell their products on the platform but also world’s biggest brand. Every day, 1,2 million products are sold on Allegro and 95% of these products are new items sold at a fixed price with a warranty and an insurance.
Allegro’s website also offers online financial service (for example the 0% instalments or again the renewable instalments Raty Od.nowa) and leasing.
Ship24 allows the buyer to inquire on his Allegro order tracking by entering the Allegro tracking number in the search bar of the website.
For more precisions regarding the Allegro tracking status, we recommend the buyer to directly ask the seller of the product. The buyer just need to go on the Allegro website and click on “Pytanie do sprzedaj?cego” (“ask the seller a question”), this can be very useful especially for anything related to the shipment abroad.
Most of the Allegro packages are delivered domestically by the local post of Poland, Poczta Polska. A majority of sellers present on the platform don’t deliver outside Poland and they don’t take in charge overseas delivery. When the buyer will see delivery costs on the Allegro website, these prices corresponds to a local delivery in Poland. There, the buyer will have two possibilities for the delivery: he will choose between Kurier (courier) and Poczta Polska (which most of the time has longer delivery waiting times).
However, since 2006, Allegro tries to expand its business to other countries through other websites: TeszVesh.hu in Hungary, Aukro.ua in Ukraine, Aukro.cz in Czech Republic or again Molotok.ru in Russia.
Allegro recently launch a new service in several large cities of Poland. It is indeed possible now for the buyers to receive their package on the same day they ordered.
The seller of the article will specify a certain time, for example 10.30 am, and if the buyer make the purchase before the time specified, the courier will bring their delivery the same day, between 6pm and 10pm by X-Press couriers. Today and for the moment, this option is available for the residents of Krakow, Wroclaw, Katowice, Poznań and Łódź.
This option is available with the dealers who provide the Courier X-Press delivery method and the buyer can order one package of 30 kilos that can be separated in many items. Different sellers set different hours and if the buyer place an order after the giving time, the package will arrive the next day between 6 pm and 10 pm.
This system of delivery isn’t free and the buyers have two options of payment, the payment in advance which costs 19,99 PLN and the payment on delivery which costs 22,89 PLN.
Buyers can also have a look on their order tracking with this “same day delivery” option. They can check at any time what is happening with their package on the platform Allegro. When the order status change, Allegro sends an email and a SMS notification to the buyers.
Some companies propose to collect points that the buyer can exchange then for an item proposed in a list among the catalog. Allegro proposes a different system: when people buy through the Allegro application, they will collect coins that will be exchangeable for discount coupons. One coin is similar to one PLN (Polish Zloty New, it is the official polish currency since 1994). The buyer can save up to 120PLN per month and buy whatever they are interested in.
When the buyer doesn’t have the cash to shop, he has the possibility to use the 0% installments. For this kind of payment, documents are sent electronically and after several minutes the buyer will get a loan decision. He can take the time to read the documents and accept it or not. One of the advantages is that there are no additional fees later with this method of payment. Another advantage is that the purchases on 0% installments include the popular categories in the current season or again the entire range of services proposed on the website.
Allegro only accept PLN (Polish Zloty), the official polish currency. PayU (the company that provides payment technology to online merchants) will serve to store and then send the funds in PLN when the buyers will pay. If the buyers need more information, they can ask for help to their local bank to convert their currency.