Question 1

How do I track my DTDC package?

Accepted Answer

Once users have completed all the payment procedures and registered the DTDC package, they can use the DTDC tracking India service, which can be found on their official website. Similarly, this kind of service can also be used via SMS. Another way to see your DTDC courier tracking status is by using a third-party courier like Ship24. With Ship24, you can also track most of India's top couriers such as India Post, Delhivery, Ekart Logistics, and Blue Dart.

DTDC Tracking via SMS

DTDC tracking via SMS or pin code can be done by the following steps.

To track your shipment, Enter "TRACK(space)Consignment Number" and send the text message to 9230092300. For example, (TRACK Z20979409).
To check your DTDC pin code, Enter "PIN(space)Pin Code" and send the text message to 9230092300. For example, (PIN 110005).

DTDC Tracking via Ship24

DTDC tracking with Ship24 can be done by entering your DTDC consignment number or DTDC tracking number on the homepage. The consignment number should consist of a capital letter in the beginning followed by an 8-digit number.

Ship24 can track more than 1,200 couriers as well as thousands of marketplaces such as Flipkart, Shopee, and Amazon. Tracking your DTDC international package can also be done on Ship24.

DTDC Tracking via Website

Alternatively, you can also track your parcels or shipment from the DTDC tracking website. To track on their website:

Go to the DTDC tracking website at www.dtdc.com/track or www.dtdc.in/tracking/shipment-tracking.asp (if you are tracking from India).
a) Click AWB/Consignment Number if you are tracking your DTDC shipment.
b) Click Reference Number if you are tracking your DTDC parcels.
Enter your DTDC AWB Number or DTDC tracking numbers.
Click on "Track".

Question 2

How can I track my DTDC international parcel?

Accepted Answer

Tracking your DTDC international parcel can be done by entering your tracking numbers on the DTDC website. You can also use a third-party tracking site to help keep up with the packages.

Third-party tracking sites like Ship24 can help with your DTDC tracking as Ship24 is a universal tracking system. It has an auto-courier detection that can show where the packages are anywhere around the world. To track with Ship24, simply enter your DTDC international tracking numbers on the homepage and hit "Enter".

With Ship24, you can also track well-known international couriers like FedEx, DHL, China Post, USPS, and many other postal services.

Question 3

How can I track my DTDC Lite courier?

Accepted Answer

To get your DTDC Lite courier tracking, all you need is your DTDC Lite tracking number. Once you have found your DTDC tracking number, you can enter it on the Ship24 homepage to get all the DTDC tracking courier status.

Similarly, you can also get tracking updates by checking your email or by entering your tracking number and sending it via SMS.

With Ship24, it gives you all the accurate and relevant details you need for your DTDC Lite parcels. You can track up to 10 DTDC Lite courier tracking numbers on the homepage at the same time and get all the results within a few seconds.

Question 4

What is the consignment number in DTDC?

Accepted Answer

The consignment number is the DTDC tracking number, users can use it to check the shipping status of packages through customer service. In case of package or mail losses, users can use the consignment number to not only use the DTDC tracking service but also to formalize claims or refunds.

Enter your DTDC consignment number on the Ship24 homepage and get all the courier tracking statuses you need to see the whereabouts of your parcels.

Question 5

What does the DTDC tracking number look like?

Accepted Answer

The DTDC tracking number comes on your receipts or on the shipping label. It is often known as the consignment number and it consists of a combination of letters and numbers. The tracking number format of a DTDC parcel has 1 capital letter at the beginning followed by an 8-digit number.

DTDC Tracking Number Format Examples

Here is a list of some DTDC tracking numbers or consignment numbers:

Z06066552
B73180181
R16473144

Question 6

Can I get the exact location when I track my DTDC package?

Accepted Answer

When tracking your DTDC package, you won't be able to get the exact pinpoint location. Getting on-the-spot tracking only works for large orders from big marketplaces like Amazon. You will only receive tracking updates once your DTDC package has reached and has been scanned at a facility or warehouse.

While you won't be able to receive the exact location of your DTDC package, you can, however, use Ship24's advanced tracking tool to get real-time updates on where your packages are and get an estimated time of arrival to your doorstep.

To start tracking with Ship24, simply enter your DTDC tracking numbers on the homepage and hit Enter. You can track up to 10 DTDC tracking numbers and get your tracking results within a few seconds.

Question 7

Does DTDC only deliver in India?

Accepted Answer

Due to its huge operations and logistics infrastructure, the company not only provides domestic shipments and deliveries but also offers international services. With DTDC's international courier service, users can manage shipments to more than 240 countries worldwide.

Similarly, with its operational infrastructure, users can use the DTDC tracking system to locate their parcels or mail regardless of the destination. Even in countries with complex political and social situations, parcels can be sent and tracked efficiently.

Compared to the competition, one of the advantages of DTDC's international courier service is that it offers different delivery services that can be tailored to customers' needs and are also available nationwide.

Question 8

How much does DTDC charge per kg?

Accepted Answer

Users can manage parcels or mail shipments of up to 10 kilograms. However, for each additional kilogram, the company adds a US$2 surcharge to the shipping costs. This can significantly increase DTDC shipping charges if the customer doesn’t pay attention to the package’s weight.

However, DTDC rewards shipping costs with fast and efficient shipping services. An example of this is the DTDC courier home delivery service, which is very popular nationwide and for which users are willing to pay, regardless of whether they are a little more expensive compared to those offered by the competition.

Question 9

How long does it take for DTDC to deliver?

Accepted Answer

Nationwide, delivery time is 3 to 7 working days.
With Premium Services, the approximate delivery time is 48 hours.
The company can even manage deliveries in less than 12 hours or at specific times during the day or evening, which can be adapted to the needs of users.
With Standard Services, the international delivery time is approximately one week.
With Premium Services, the approximate delivery time is 2 to 4 working days.

Users can also receive their packages at home or at the address of their choice.
Similarly, users can manage delivery at the times that best suit their needs. All this is thanks to the company's huge operational infrastructure.

Question 10

How do I contact DTDC?

Accepted Answer

Contacting DTDC customer service can be done in several ways. You can reach out to them by calling them at the customer hotline at +91 73 0577 0577 or contact them via their email address at customersupport@dtdc.com.

DTDC customer care is available from Monday to Saturday from 9:30 am IST to 6:00 pm IST. The customer service is available in English, Hindi, and several regional languages and please be noted that standard charges may apply when you call.

Similarly, if you cannot reach them, you can raise a query on their website.

DTDC Official Social Media

Users can also make some inquiries through the company's official:

Twitter (@DTDCIndia)
Facebook
LinkedIn (DTDC Express Limited)
Instagram (@official_dtdc)
Official Website

Also, they can process queries, complaints, and suggestions and as we have mentioned on other occasions, they can also process the DTDC tracking India service. However, for international tracking, users must use the available mechanisms.

DTDC is a good company and one that offers services that users can use if they want to maximize time and efficiency. Without a doubt, it is the biggest competitor to companies like Ekart Logistics, another famous Indian courier company.

Question 11

What is DTDC?

Accepted Answer

DTDC is a company that was founded in 1990 and started as a small private courier service company. Due to the quality of its services, it grew exponentially. Its growth was so fast, that by the 2000s, users could already access the DTDC international courier service.

The company not only has thousands of postal and customer service offices in the country's most important regions but also has more than 10,000 offices around the world. With this infrastructure, users in India can connect with millions of users worldwide.

The DTDC courier tracking system not only operates daily but also provides detailed information on all shipments, regardless of destination. For this reason, the company has become a strong partner of companies such as DPD and GeoPost.

These are allied companies that function as an extension of DTDC logistics operations. This kind of expansion is the main reason why users can track so efficiently with the DTDC courier tracking system in countries such as Singapore, Hong Kong, Thailand, the United States, and the Middle East countries.

While the main competition may be considered to be Ekart Logistics, DTDC is a company that is excelling in this type of industry. It has won the hearts of millions of users in India with its DTDC tracking India service, and also internationally for its on-time deliveries.

DTDC Courier Tracking Status	Description
In transit	The DTDC package is on its way to your doorstep.
Booked	The sender or merchant has requested the courier to pick up the package.
Softdata Upload	The package is registered on the DTDC system and awaiting confirmation?
Pickup Scheduled	The package is already scheduled to be picked up by the courier.
Out for Delivery	The package is being delivered to the destination.
Pickup Awaited	A shipping label is created and the package is in the process of being packed to be sent to you.
Delivered	The recipient received the package.
Picked Up	The courier picked the package up at your doorstep.
Not Delivered	The package was not delivered successfully.
RTO in Transit	The package is on "Return to Origin" status. This means that the package is being sent back to the sender.
FDM Prepared	FDM means Franchise Delivery Manifest. The package will be delivered to you in the next few hours.
Not Picked	The package was not picked up by the courier,

DTDC tracking