Tracking your orders from Flipkart and other online stores is a common part of shopping. Ekart Logistics handles millions of shipments across India and helps you stay updated on where your items are located. By using the right tools, you can see the progress of your delivery from the moment it leaves the warehouse until it arrives at your home. This guide provides the steps to find your shipment status and manage your deliveries. You can get clear information about your package transit times and hub locations by following the methods described below.

You can find the current location of your parcel by using your Ekart tracking ID. This identification number is assigned to every shipment to help you see where your package is in the shipping network.
If you have your AWB number ready, you can get results immediately. This helps you plan your day around the delivery and makes sure you are home when the courier arrives at your location.
In 2026, Ekart Logistics has continued upgrading its tracking stack to reduce delayed scan updates and improve ETA accuracy across a high-volume network.
You can find your Flipkart delivery status using a few different tools. Most people use the official website or universal platforms to see where their items are currently located.
Ship24 allows you to follow your parcels from Ekart Logistics and over 2,500 other carriers and marketplaces like DTDC. It is a helpful tool when you have multiple packages from different stores and want to see them all in one place.
After a few seconds, you will be directed to another page where you will see a detailed tracking update on your shipments.
The official site is a good place to check your package transit info directly. It gives you the latest data straight from the shipping labels scanned at each logistics hub.
Since this is the primary Flipkart delivery partner, checking your order within the store app is a good way to see your progress. You can find similar details for other couriers like FedEx or DHL in their own apps.
For orders placed on Myntra, you can follow your consignment note directly through your account. This method is helpful if you use other services like UPS or USPS for different orders.
When you check your shipment status, you will see different updates that describe the journey of your parcel. These updates tell you if your package is still at the warehouse, moving between cities, or arriving at your door.
| Tracking Status | Description |
| Shipment Created | A shipping label has been made for the parcel but it's not registered or scanned yet. |
| Out For Pickup | An Ekart Logistics driver is on the way to pick up the parcel. |
| Pick Up From Seller | The Ekart Logistics driver has received the parcel from the seller. |
| Out For Delivery | The parcel is being delivered to its destination. |
| Received at MotherHub | The parcel is received at a warehouse. MotherHub is usually followed by 3 letters of the city code. |
| Received at | The Ekart parcel arrived in the city. This courier tracking status is typically followed by 3 letters of the city code. |
| Dispatched to MotherHub | The parcel is sent to the Ekart Logistics warehouse depending on the city code. |
| Dispatched to | The parcel is being sent to the city depending on the city code. |
| Delivered | The parcel has arrived at the delivery address. |
| Unsuccessful Delivery Attempt (No response from customer) | The parcel was not delivered successfully due to the customer not responding. |
| Marked RTO: ORDER_REJECT | RTO means "Return to Origin". The parcel is sent back to the seller's address. |
When tracking on Ship24, you will receive all the necessary tracking updates you need. Below are the tracking notifications that you will encounter when entering your tracking number.
Your tracking ID is the most important piece of information for following your package. You can usually find this number in the order details of the website where you bought your item, such as Flipkart or Myntra.
The tracking number for this courier service usually follows a specific format that combines letters and numbers. Most often, the ID starts with four capital letters followed by several digits. Common prefixes include FMPC or FMPP, which represent the Flipkart delivery network.
It is important to understand the difference between a tracking number and an order number. The order number is for the store records, while the tracking ID is specifically for the logistics process. A typical example of a tracking number looks like FMPC0123456789.
Sometimes you might find that your tracking information is not showing up correctly. This can happen for several reasons, such as the system taking time to update or a simple typo when entering the code. If you receive a message saying the parcel cannot be found, wait for 24 hours and try again.
Other common issues include the status remaining stuck on "Shipment Created." This usually means the seller has not yet handed the package over to the courier. Always double check that you have copied the full consignment note number without any extra spaces or missing digits.
When you are not receiving any tracking updates from your Ekart Logistics tracking number, it could mean several things.
Typically, it takes around 24 to 48 hours before a package is scanned. If the tracking information is still not updated for more than 48 hours, it is best to contact Ekart Logistics customer service.
Delivery times depend on the service level chosen and the distance between the seller and your location. For local deliveries within the same city, it often takes only 1 to 2 business days. For shipments moving across the country, the standard delivery time is usually between 4 and 7 business days.
Meanwhile, the delivery time of Ekart Express is 2 to 3 business days, regardless of the destination. It is worth noting that you will receive a text message with the estimated delivery time.
If you have problems with your delivery or your tracking ID is not working, you can reach out for help. It is best to have your AWB number and order details ready before you contact them so they can find your information quickly.
| Contact Method | Details |
| Phone Number | 1800-208-9898 (Available for Flipkart related queries) |
| Mobile App | Use the "Help Center" inside the Flipkart or Myntra app |
Both tracking methods provide information about the location of your parcel, but they serve different needs. The official portal is designed specifically for shipments within the Flipkart network. It shows the shipment status using the internal data from the logistics hubs of the company.
Ship24 offers a broader view by connecting to thousands of couriers globally. This is helpful if your order starts with an international courier and then moves to the Flipkart delivery network. For companies that need to monitor large volumes of shipments at once, using a parcel tracking API for businesses can provide real time data across many different carriers in one system.
This company is the main supply chain and fulfillment arm for Flipkart. It started as an internal service to handle deliveries for the online store and has grown into one of the largest logistics providers in India. It manages everything from the first mile pickup to the last mile delivery to your doorstep.
The network includes many distribution centers and sorting facilities that use advanced technology to move packages quickly. By focusing on the specific needs of online shopping, the service ensures that items reach customers even in remote areas. Today, it also provides shipping services for other businesses that need a reliable courier service in the Indian market.
The following section answers common questions that shoppers and sellers have regarding the delivery process and tracking updates. These answers help you understand what to expect after your order has been handed over to the courier.
Yes, the delivery partner often works on Sundays to ensure that orders from Flipkart and other stores arrive on time. Weekend deliveries are common in major cities where the volume of packages is high. You can check your estimated delivery date to see if your package is scheduled for a Sunday arrival.
You cannot track a package by entering only a mobile number on the tracking page. You must use the AWB number or the tracking ID provided in your order confirmation. However, you can use your registered mobile number to log into the Flipkart app and view the delivery progress in the orders section.
If you are not home when the courier arrives, the delivery person will usually try to contact you via a phone call. The status will update to undelivered, and the package will return to the nearest hub. Most of the time, the system will automatically schedule a second attempt for the next business day.
The service typically makes up to three delivery attempts before sending the package back to the seller. You will receive an SMS or notification after each attempt to let you know when the next one will happen. If all three attempts fail, the shipment will be marked as returned to sender.


