People's Republic of China - Couriers
Cainiao tracking puts you in control by providing real-time updates on the status and location of your packages. Experience peace of mind as you stay informed every step of the way. Know precisely when your Cainiao package is out for delivery, in transit, or safely delivered to its destination. This valuable information allows you to seamlessly plan your schedule and make necessary arrangements with complete confidence.
With these simple steps, you can conveniently track your packages using Cainiao tracking on their website or using a third-party tracking service such as Ship24. Stay informed about your shipments and enjoy a hassle-free package tracking experience.
To utilize Cainiao tracking and stay updated on the status of your packages on their website, follow these simple steps:
Visit the Cainiao Tracking Website: Go to the official Cainiao Global Express tracking website using your preferred web browser.
Enter Tracking Number: Locate the Cainiao tracking number provided by the seller or e-commerce platform. It is a unique identifier for your package.
Input the Tracking Number: On the Cainiao tracking website, find the input field labelled "Enter Tracking Number(s) here". Enter your tracking number accurately and click the "Track" button.
If you prefer an alternative option for tracking packages, Ship24 is an excellent choice. Ship24 provides a comprehensive tracking service that covers multiple couriers and carriers worldwide. Follow these steps to use Ship24:
Visit Ship24: Access Ship24 through your preferred web browser.
Enter Tracking Number: Locate the search bar on Ship24 and input your Cainiao tracking number accurately.
Track Package: Click the arrow button or hit enter to track your packages. Ship24 will gather tracking information from various sources and display it in a consolidated format.
Detailed Tracking Updates: Ship24 provides detailed tracking updates, including package locations, delivery statuses, and estimated delivery times.
You can track your Lazada orders if the seller or merchant has provided you with a Cainiao tracking number. To track your Lazada orders, simply ask the sender to send you the tracking numbers and once you have received them, copy it onto the Ship24 homepage. You should receive real-time updates on the current location of your Lazada orders.
Related:Cainiao Super Economy Tracking
When you are receiving a parcel to Singapore by Cainiao, you can request a Cainiao tracking number from the sender. This Cainiao tracking number can also be found on your email address or via text message.
Tracking your Cainiao package in Singapore can be done by entering the tracking number on the Ship24 homepage. After a few seconds, you will receive tracking updates on the whereabouts of your Cainiao parcel being shipped to Singapore.
Tracking your Malaysia Cainiao parcel is simple with Ship24. All you need is your Cainiao tracking number and input it on the Ship24 homepage. If you don't have your tracking number, contact the sender or check your email address.
When you track with Ship24, you can track your Cainiao parcels anywhere around the world, including Malaysia.
With Ship24, you track up to 10 parcels at the same time and get information almost instantly.
You can get Cainiao global tracking on their website or by using third-party tracking sites like Ship24. Ship24 has a universal tracking system where it can track 1,200 couriers globally and gives you the latest details and updates you need to know about your Cianiao packages, including shipping methods such as Cainiao Super Economy for Special Goods and Cainiao Standard for Special Goods.
Finding your Cainiao tracking number is simple. Cainiao tracking numbers are a combination of letters and numbers and usually consist of 10 to 20 digits. This can be found on the shipping label, the receipt, or on the parcel itself.
If you are the one receiving the parcel, you can ask the sender to send you the tracking number or you can check your email address to check for the Cainiao tracking number.
Cainiao parcel tracking numbers are rarely the same because they could be handled by so many different couriers. However, you don't need to be an expert in identifying which tracking number corresponds with which courier, as Ship24's tracking system does that for you.
Ship24 universal tracking has an in-built auto-detection functionality that automatically detects the courier from the tracking number you enter. This way, if it is a Cainiao tracking number or if Cainiao uses Yanwen to handle the package and it is a Yanwen tracking number, it doesn't matter, Ship24 will still be able to provide the relevant information for your parcel. This works for other couriers too, like USPS.
However, in general, tracking numbers usually consist of around 10 to 20 numbers and letters, such as "LPxxxxxxxxxxxxxx"(with the x's representing a random sequence of numbers such as LP4936748399533).
Yanwen tracking numbers typically start with the letters L and P, followed by a sequence of 14 digits. (The letters will always be in capitals). Again, you do not need to know the courier who is handling your parcel in order to track the parcel.
When checking the status or location of a Cainiao tracking number, there are a number of different status events you may come across.
Below are some examples, along with explanations, of the different statuses you may come across when tracking your Cainiao package:
|Cainiao Tracking Status||Description|
|Accepted by carrier||The package is delivered to Cainiao in the origin country (China). It is on the way to the airport to be delivered to the destination country.|
|Received by line-haul||The package is transferred to another courier that will transport the package to another location.|
|Hand over to airline||The package is with an airline or a cargo plane that will transport it to the destination country.|
|[Fenggang Town]Inbound in sorting center||The package arrived at the processing centre of Cianiao in Fenggang Town.|
|[Fenggang Town]Outbound in sorting center||The package has been dispatched from the processing centre of Cianiao in Fenggang Town.|
|[Shatian Town]Outbound in sorting center||The package arrived at the processing centre of Cianiao in Shatian Town.|
|[Shatian Town]Inbound in sorting center||The package has been dispatched from the processing centre of Cianiao in Shatian Town.|
|Inbound in sorting center||The package arrived at the processing centre of Cianiao in China.|
|Outbound in sorting center||The package has been dispatched from the processing centre of Cianiao in China.|
|Import clearance success||The package is cleared from customs.|
|Depart from transit country or district||The package is leaving the connecting country it is at.|
|Arrive at transit country or district||The package is in a connecting country.|
|Import clearance start||The package is undergoing customs clearance.|
|Delivered||The package is received by the recipient.|
When you track your packages on Ship24, you will receive all detailed tracking notifications. Simply enter your Cainiao tracking numbers on the search field or on the homepage and press enter, and you should be able to receive all the tracking information that you need.
Cainiao tracking number may not work or update sometimes due to the following reasons:
If there is still no tracking after several days, it is best to contact a local Cainiao office and ask for assistance regarding this matter.
Cainiao offers different types of shipping methods to its consumers. Depending on how fast you need your Cainiao parcel to be delivered, you can opt to choose from Cainiao's six types of delivery.
Cainiao Super Economy and Cainiao Super Economy Global are types of shipping methods that are available on the AliExpress checkout. It offers cheap shipping solutions and is often used as the free shipping method when items are purchased in AliExpress. There are no tracking numbers provided when this shipping method is chosen, so tracking will not be available. Although tracking will only be available if the item is being shipped around China, in which case, a tracking number is provided.
This type of delivery is a special version of the Cainiao Super Economy. The difference is that it is slightly more expensive and it applies to items that have a value of less than $5 and weigh less than 2 kg. Cainiao Super Economy for Special Goods and Cainiao Standard for Special Goods have end-to-end tracking meaning that a tracking number is provided so you can track your parcels.
This type of delivery is the most expensive Cainiao has to offer. Cainiao Expedited Standard offers end-to-end tracking as well and the only difference between this type of delivery and Cainiao Super Economy for Special Goods is that it has no restrictions on the weight and sizes of the parcel.
Cainiao Heavy Parcel Line is a shipping method that is also available on the AliExpress checkout. It is an option that is available for parcels that do not meet the size and weight requirements of Cainiao's economy and standard shipping.
Depending on which shipping method you have chosen, the delivery time of your Cainiao parcel may vary.
|Cainiao Shipping Method||Delivery Time|
|Cainiao Super Economy||30 to 50 working days|
|Cainiao Super Economy Global||30 to 50 working days|
|Cainiao Super Economy for Special Goods||20 to 40 working days|
|Cainiao Standard for Special Goods||20 to 40 working days|
|Cainiao Expedited Standard||20 to 40 working days|
|Cainiao Heavy Parcel Line||30 to 50 working days|
Please keep in mind that the delivery time will vary on the size, weight, and delivery location of each parcel. Track your Cainiao parcel on Ship24 to be updated with its journey until your front door.
Note that Cainiao Super Economy does not offer end-to-end tracking and that the difference between Cainiao Super Economy for Special Goods and Cainiao Expedited Standard is that the latter does not have any size restrictions.
For safety, legal and health reasons, Cainiao and its courier partners are not able to carry some prohibited items.
The following items can be sent as insured postal items only:
You can reach the Cainiao customer through their contact number to inquire about their services, tracking updates, or any issues regarding your parcels. Cainiao's shipping customer care number is +86400-6767-903.
Cainiao is a Chinese company, whose base of operations remains in China. The headquarters of the company are located at the following address Block B1, XIXI Center, No.588 West Wenyi Road, Xihu District, Hangzhou City, PR China.
When you are searching for Cainiao parcel tracking information, you should not expect to see your Cainiao parcel at this address, as the address above is a location that deals with head office-related activities and not parcel processing.
Cainiao works so well because it has a large number of processing and sorting warehouses across China, as well as links with other couriers which can process parcels, meaning your order will pass through the nearest and most convenient parcel processing centre to its origin.
Part of Cainiao's success, along with its backing by eCommerce giant Alibaba, was its working partnerships and collaborations with China's top 14 delivery firms, such as YTO Express, Yunda, Shentong Express, and ZTO Express, among others. This meant it could immediately extend its parcel forwarding reach and delivery times both within China and worldwide.
Today, Cainiao is one of the largest logistics solutions companies in China. Achieving unicorn status as of 2018, the company has gone from strength to strength and those opting for premium delivery on major e-commerce shops and marketplaces such as Alibaba will likely be shipping with Cainiao or one of their partners.
Internationally, Cainiao also collaborates with couriers overseas, including UPS and FedEx, among many others. This is why it is best to think of Cainiao as a "forwarding company", which will handle your parcel at a certain point in its journey before being passed on to another private courier or logistics company.
However, when it leaves China and reaches Europe or America, it could be handed over to any number of couriers in order to complete what is known as the last mile of its journey (from the local distribution centre to the final address). When this is the case, Cianiao shipment tracking may not have the latest details available on your parcel, right when you need it most, such as if it is out for delivery.
Today, Cainiao is one of the largest logistics solutions companies in China. Achieving unicorn status as of 2018, the company has gone from strength to strength. Those opting for premium delivery on major eCommerce shops and marketplaces such as Alibaba will likely be Cainiao shipping.