Zando tracking

Zando tracking

Zando is recognized as one of the largest retailers in South Africa. Zando online shopping has garments of the best brands in the world, among them: Puma, Adidas and Levis, among many others. By accessing Zando, each customer will have access to current trends, quality fashion and good taste in just one click.

What is Zando?

Zando is an important and recognized online shopping portal that offers a great variety of fashion products for ladies and gentlemen; products for the home and beauty. With Zando customers will have access 24 hours a day, 7 days a week to make their purchases. Quality products from recognized international and local brands that you can purchase through secure payment options and a system that will always let you know the status of your purchase.
Registering by their official website you will be able to access unmissable discounts and keep up to date with the latest trends. Zando free shipping is included overall in some categories.
You won't want to miss out on any of their promotions and offers on many of their products. The brands as always will continue to be the best: Reebok, Puma, Plum, New Balance, Bronx men and women, Grasshopper and Caterpillar among many others. Do not forget that Zando has more than 500 recognized brands of excellent quality for you.

Is Zando South African?

Zando is located in South Africa. It is recognized as an online store with the best quality footwear and clothing. 
Zando South Africa offers you products of more than 500 international and local brands. You will always have a wide range of possibilities to choose from the comfort of your home. Just one click is enough to make your Zando online shopping effective: Ladies and gentlemen clothing, accessories, children's clothing and footwear, beauty products, home products and sports equipment.

Is Zando a trustworthy website?

Zando is considered the most powerful website for online fashion shopping. It was founded in 2012 by one of the main e-commerce platforms in Africa: Jumia. Its secure shopping platform allows customers to provide their bank details safely and make purchases from the comfort of their homes.
Zando as an online fashion store has quite positive reviews among its users who appreciate the great variety that this online store puts at their disposal; with brands recognized both locally and internationally. Another of the points valued is the online shopping system and the best customer service for which they have even won the PriceCheck eCommerce award.
This makes it clear that for Zando the customer experience is the main thing.

How do I track my Zando order?

To find out the status of an order, you must log into your account at and click on the area identified as My Accounts. This way you can find out about the progress of your Zando order tracking.
Another reliable way to find out if your Zando track order was shipped is to contact the Customer Loyalty team and they will know how to give you the best advice.
In any case, the customer will always be able to track their Zando order shipped. You can also use the Ship24 platform.

Where does Zando can ship?

Zando global products are shipped from overseas to the following major centers: Cape Town, Bloemfontein, Durban, Johannesburg, Pretoria, George, Esat London, Polokwane Pietermaritzburg, Port Elizabeth and Kimberly. If the Zando shipping is under the Express modality, they will arrive from 2 to 4 working days.
It is important to note at this point that all Zando Global orders are governed by an international shipping rate of R39 plus R50. In case the customer decides for any reason to return the item, the international rate is not refunded.

How long does it take to Zando to ship?

The standard Zando shipping time is 3 working days as long as the shipment is in the main urban centers. For outlying areas, 5 working days are considered. For standard delivery, if the order is over 450 rands, you will get the Zando free shipping. In the event that the total of the shopping cart is less than R450, a minimum charge of R50 valid for all areas of South Africa will be applied.

What are Zando shipping prices?

Zando handles a detailed delivery method, with prices determined by a specific schedule:

  • Deliveries between 6:00 pm and 9:00 pm on weekdays: 60 brands
  • Weekend delivery between 8:00 am and 2:00 pm (if ordered on Wednesday before 3:00 pm), 60 brands.
  • Deliveries to locations in Cape Town when the order is placed before 3:00 pm, 80 brands.
  • Delivery on the day after the order is placed; when ordered before 3:00 pm, 60 brands
  • 2 day express delivery, main centers only and on working days; when ordered before 3:00 pm, 25 brands.

Services valid for Johannesburg and Cape Town only.
Zando accepts as payment methods: i-Pay, eBucks, MasterCard, Visa, bank deposit, American Express and cash on delivery.
Always in tune with its customers, you can return any item purchased if you are not happy with it. To do so, you must register the return on the Zando online portal within 14 days after receiving the product, to get a full refund. Zando returns its customers a full refund in this case.
It is also important to clarify that some products such as cosmetics, underwear, swimwear and any item purchased in the adult area do not fall under this return policy.

How do I contact Zando customer service?

When a store has such an important outreach to people, it is necessary to provide avenues of contact to let them know that Zando online will always be there; with its qualified customer service staff, ready to assist them.
Any questions or comments you wish to express can be sent to the Zando contact number at 0861192636 or by email:

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