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Everything you need to know about the new EU VAT rules and Import One-Stop-Shop (IOSS) system.

On July 1, 2021, the new EU VAT rules and the introduction of the Import One Stop Shop (IOSS) scheme will come into place. The overhaul has big implications for businesses who import goods to EU buyers.

Our guide will give you everything you need to know about VAT changes, the IOSS scheme and how it could impact your business, including:

How to register for IOSS (for EU and non-EU based sellers)
EU VAT and customs duty changes (including country-by-country variations)
The benefits of IOSS (including comparisons to other shipping solutions such as DDU & DDP)
IOSS fiscal intermediary and representative options
IOSS electronic interface requirements (including marketplace merchant solutions)
How to continue tracking your packages under the new scheme

The ultimate aim of the IOSS scheme is to simplify EU tax compliance while providing a cheaper and faster import system. Which is why our guide will give you everything you need to get ahead.

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AliExpress

Launched in 2010, AliExpress is an online retail service or marketplace owned by the Alibaba Group, which is based in China. AliExpress started as a business-to-business (B2B) buying and selling portal, designed to be used by e-commerce websites employing the dropship business model.

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Gearbest

Dedicated to the "gadget lovers", Gearbest is an globally integrated Chinese e-commerce platform. Gearbest provides its customers with low-cost products available in bulk, including mobile phones, electronics, appliances and also fashion. The company also has a safe shipping, tracking and returns policies on most items.

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Ebay

One of the first marketplace eCommerce platforms, eBay was created in California in 1995 for business to consumer and consumer to consumer sales. Products on eBay can be sold either via a silent auction or directly and international shipping options are available for buyers.

Track your package from Ebay

Lazada

Founded in 2012, Lazada is an international e-commerce website based in Singapore and owned by the Alibaba group. Lazada has been created in order to establish a South East Asian version of eCommerce giant Amazon. Since 2014, the company has expanded its operations into many different countries in the region.

Track your package from Lazada

Banggood

Banggood is an online marketplace, which was created in 2006. Its head office is located in Guangzhou, in China. Its user base is upwards of around 66 million and consumers using the platform are predominantly from North America and Europe.

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Jumia

Jumia is a Nigerian e-commerce business created in 2012 in Lagos. The company proposes a variety of products including electronics, fashion, gaming and many others. Jumia operates in 10 countries of Africa: Nigeria, Egypt, Kenya, Algeria, Ivory coast, Cameroon, Ghana, Morocco, Tanzania, Senegal, Tunisia and Uganda.

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tips & tricks

How to track a package or a parcel?

How to know where is a parcel with your tracking number?

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My package from china is in transit, what does it mean?

What is a Registered/Tracked and an non-registered parcel?

How can I change my delivery address?

Usually, if the parcel has already been shipped, the address cannot be changed. However some carriers in charge of your parcel final delivery can sometime offer this option. See more >

I didn’t receive my order; can I get a refund?

Refund policies may vary, always check the conditions before purchasing See more >

Why my parcel cannot be found?

"Not Found" means ship24 couldn’t find tracking information for that number. See more >

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