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Cainiao Tracking API

Track your Cainiao shipments with ease and get real-time updates every step of the way.

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Cainiao Tracking APICainiao Tracking API
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With Ship24’s Cainiao Tracking API, you’ll get real-time updates, automatic courier detection, and AI-powered insights, all in one simple solution that grows with your business.

OPTIMIZE TRACKING & INCREASE REVENUE

What Ship24’s Cainiao Tracking API can do for your business

  • Global Cainiao Tracking

    Track Cainiao shipments across multiple regions with up-to-date tracking details, giving businesses and customers better visibility throughout the shipping journey.

  • AI-Powered Courier Detection

    Automatically identify and match tracking numbers with the right couriers, improving accuracy and reducing delays in retrieving shipment updates.

Package with couriers logo

  • Real-Time Tracking Updates

    Receive automatic status updates on Cainiao shipments through webhooks, ensuring timely access to tracking events without manual checks.

  • Scalable Tracking Solution

    Adapt to changing shipment volumes with a tracking API designed to handle large-scale logistics operations, from startups to enterprises.

Logistics representation

  • Integration Across Platforms

    Connect the API with various platforms, including eCommerce stores and logistics systems, using clear documentation for rapid implementation.

  • Enhanced Data Insights

    Access tracking data and analytics to optimize logistics performance, reduce delays, and improve decision-making with AI-driven insights.

Packages

Ready to get started?

Try our solution to optimize shipping and unlock new revenue opportunities.

All-in-one tracking solution

Plans & pricing to fit your needs

Find the right plan to boost your sales, improve logistics operations and increase customer satisfaction.

Select your monthly shipment quota:

10
1,000,000

FREE

Start using our Tracking API, and receive timely shipment updates via Webhook.

FREE

10 shipments/month

What's included:
  • Universal tracking API
  • Webhook notifications
  • AI courier auto-detection
  • End-to-end multiple couriers tracking
  • Detailed API documentation

PRO

Automate your operations and scale your business.

$39/month

1,000 shipments/month

$0.045 per additional shipment

What's included: FREE Plan +
  • Up to 1,000,000 tracked shipments/month
  • AI-optimized refresh rate
  • Multi-tracking number detection
  • Dedicated customer support
  • Detailed status codes

ENTERPRISE

Custom plan tailored to your needs.

1,000,000+

shipments per month

What's included: PRO Plan +
  • Tailored pricing
  • Dedicated account manager
  • Custom refresh rate
  • New courier integration on demand

Trusted by thousands of businesses worldwide.

Ship24 has set the standard in tracking, logistics & post-purchase solutions.

Satisfied customers
15k+
Couriers covered
1,524
Shipments tracked
1B+
Average WISMO reduction
65%
Average revenue increase
27%

Frequently asked questions

A Cainiao Tracking API allows businesses to track shipments worldwide using unique tracking numbers. When a package is shipped via Cainiao, it receives an alphanumeric tracking code that provides real-time status updates. An advanced tracking API retrieves this information instantly, improving shipment visibility and operational efficiency.

Ship24's tracking API offers global tracking coverage beyond Cainiao's network, retrieving updates from over 1,500 couriers. Unlike Cainiao’s built-in tracking, Ship24 consolidates information across multiple logistics providers, ensuring comprehensive shipment visibility. This makes it ideal for businesses managing diverse shipping operations.

By automating tracking retrieval, Ship24 reduces manual effort and minimizes errors in logistics management. Real-time updates improve transparency, helping businesses provide better customer service and reduce delivery-related inquiries. This leads to stronger buyer confidence and streamlined post-purchase communication.

Integration requires an active Ship24 account and selecting a suitable API plan. After signing up, you can generate an API key and follow the provided documentation to connect the system. The process is designed for quick deployment, ensuring businesses can start tracking immediately.

Yes, Ship24 provides free API access with a limited number of calls, depending on the selected plan. The per-shipment model includes 10 free API calls, while the per-call model grants up to 100 free requests. Businesses can choose a plan that aligns with their shipment volume.

Ship24 tracks shipments from a wide range of couriers, including China Post, Yanwen, Royal Mail, and many others. This extensive coverage enables businesses to track various shipments in one platform, eliminating the need for multiple tracking systems.

Ship24’s webhooks provide automated notifications whenever a shipment status changes. This eliminates the need for manual tracking requests, ensuring timely updates for both businesses and customers. It enhances shipment visibility and allows for better logistics planning.

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