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The ultimate DHL tracking API solution

DHL is one of the largest logistics solutions and parcel delivery companies in the world. Universal delivery on this scale requires universal tracking capability, which is just one of the features of Ship24's comprehensive tracking API.

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Flexible and scalable pricing

Our flexible plans starts at just $99 for 10,000 API calls per month and is designed to allow a wide range of use cases. Custom plan are available on request.

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What are my DHL parcel tracking options?

DHL is a leading courier company that offers various ways to send parcels globally, with tracking available so customers and businesses can keep track of their parcels in real-time. Despite this being relatively well known, many still take to google to find out how to track their parcel, with one of the most common questions being: Where is my DHL parcel?

Luckily, tracking DHL parcels has become simple and DHL tracking is available through the website, which is useful for individual and infrequent buyers - who only deal with DHL - wanting to keep track of a single package or parcel. In this case, after a person has purchased a package and the handler has been identified as DHL, they can head to the DHL website to keep track of their parcel. However, there are several instances that have led to this becoming a less efficient way of tracking their DHL parcel. Some of these are as follows:

  • The buyer shops at various marketplaces and platforms, meaning that they need to track multiple couriers, not just DHL, and therefore require a more all-encompassing method of global parcel tracking
  • The buyer chooses different shipping methods depending on the urgency of their order and the destination of their parcel, meaning the couriers again may vary and thus they cannot rely on solely heading to the DHL website
  • DHL subcontract the delivery in some countries to other couriers, therefore they will not be able to receive the latest and most up to date information on their parcel status and location

The above circumstances, among others, have led people to use specialist universal tracking services from companies like Ship24.

How can a tracking API optimize DHL parcel tracking?

The difference between DHL and ship24 is that while global DHL tracking can only track DHL parcels, the universal Ship24 tracking system allows users to track any parcel worldwide. The Ship24 tracking system works with over 700 couriers and thousands of online shops, which gives it the capability to track parcels being carried with multiple handlers internationally. Indeed, because of the numerous connections that the Ship24 tracking system has with globally located couriers, it can promise powerful universal tracking options through its services.

This means that buyers who purchase an order online which is being delivered by DHL, no longer have to track with DHL tracking services. Equally, people who purchase with FedEx, USPS, UPS, China Post and Japan post no longer need to visit those individual websites to track their parcel. Buyers can rest assured that they can globally track their package all in one place, with the Ship24 tracking system. Simply go to the Ship24 website and enter your tracking number to begin universal tracking on your parcel from any of the above couriers and many, many more.

This being said, businesses and frequent buyers have needed to take their tracking capabilities a level further. Especially regarding business-to-business shipping, many are looking to harness a dedicated system that can integrate with their system directly, so they do not even need to visit a website. This can be done through a tracking API.

This is where, again, Ship24 can offer one of the top tracking services, through its universal tracking API options. The tracking API once integrated directly with a business can offer all of the same powerful tracking capabilities of the website but this time available instantly for your business. Tracking a parcel from DHL or any other courier through this method is even more efficient, securing Ship24 as the go-to global DHL tracking solution for businesses.

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Ship24’s tracking API system helps your business to keep track of multiple packages and parcels automatically.

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How can a DHL tracking API help my business?

A universal DHL tracking API is one of the most sought-after tools for companies who regularly use the company and want to keep track of their goods. This is because DHL is one of the most used couriers worldwide, rivaled only by other sector heavyweights such as FedEx and UPS (which are based in America), DPD and GEODIS in Europe, and 4PX and Cainiao in Asia. All of the aforementioned couriers offer worldwide shipping which means businesses that use these couriers need universal tracking in order to keep up with the flow of goods being handled. Although major businesses and eCommerce marketplaces do have preferred couriers which they work with, the truth is many use either multiple couriers for the delivery of goods, and in a lot of cases, multiple couriers handle the transportation and delivery of individual parcels too. This means that not only do these businesses need universal tracking on items, but they also need a tracking provider capable of multicarrier tracking. This is why Ship24's universal, multicarrier DHL tracking API is being chosen by both large and small businesses, so they can keep track of their parcels wherever they are and whoever they are being handled by.

Indeed, goods delivery purchased with DHL will often mean multiple handlers are involved in delivery, especially goods which are going to be delivered overseas. Ship24's tracking API offers DHL tracking API services for not only the European-based company, but thousands of different logistics companies, carriers, marketplaces, e-tailers, and package handlers worldwide, meaning our tracking API is a one-stop-shop for all your tracking services. Not only that, but our competitive pricing plans and flexible service options mean you can pick the plan that's right for you. You can even start a free plan to test out our services and functionality straight away, with integration achievable in mere minutes thanks to our international team of experts. If you want more information, please feel free to reach out to our team either via the chatbox on our pricing page (which will appear when you click on the page, and will instantly put you in touch with one of our team) or via the contact us section at the bottom of the website.

Can a DHL tracking API tell me if my parcel is stuck at customs?

A DHL parcel tracking API, which Ship24 can provide, will be able to give you all the updates you would usually receive via DHL. Our universal DHL tracking API delivers 100 percent of the notification available on your shipments, including the latest location and status event updates, wherever your shipment is and whoever it is being handled by (as often, third party couriers will help with the dispatch and delivery of DHL parcels, all of which are covered by Ship24's DHL tracking API services.

In short, tracking API services provided by the universal tracking API provider - Ship24 - is the ultimate way to ensure the fastest delivery time for your DHL parcel.

Can I use my DHL tracking number for a tracking API?

When you ship your DHL parcel, you will receive a DHL parcel tracking number.

A tracking number is a unique set of numbers, sometimes with letters, that will identify a package for national and international shipping. When you ship a parcel, buyers usually receive an email confirmation or notification with the DHL tracking number on it.

There are several variations of tracking numbers used by DHL, depending on the type of service the customer chose for the package.

  • A DHL Parcel service tracking number will be a 10-digit numeric, starting with 3S, JVGL or JJD.
  • A DHL Express service tracking number will have a 10-digit numeric beginning with 000, JJD01, JJD00, JVGL or a similar variation.
  • A DHL eCommerce service tracking number will vary from 10 to 39 characters and usually starts with GM, LX, RX. Alternatively, the tracking number can start with up to five digits.
  • A DHL Global Forwarding service tracking number could have a number of different tracking code variations, including a 7-digit numeric only, a 1 number followed by 2 letters and 4-6 numbers or begins with 3 or 4 letters, with 3-digit carrier code, followed by a dash, then an 8 digit number.

Can a tracking API read any DHL parcel tracking number?

When searching for a DHL parcel, people are concerned that they need to know which DHL number corresponds with which DHL service, such as those listed above. However, if they visit the Ship24 tracking site and enter their number to find where their parcel is, the global tracking system can instantly recognize the tracking number and match it with service in order to find real-time information on its current whereabouts and status. The benefit of using Ship24 is it takes the onus off the customer needing to know about their tracking number, what it means and where to use it. Instead, customers can bring their DHL tracking number, or any courier tracking number, to the Ship24 website and it will do the work for them.

Business demands have meant this has gone a step further, with enterprises wanting to up their tracking capabilities with a direct link to tracking companies. This is achieved by integrating with an API, and where better to start than one of the leading universal tracking API providers, Ship24.

By harnessing the power of the Ship24 tracking Application Programming Interface (AP)I system, you can Integrate powerful shipping capabilities to your business. A tracking API will allow your business to get full shipment tracking directly. Once your business system or server is connected with the Ship24 tracking API, your business can benefit from one of the most powerful parcel tracking API systems in the market, optimizing your package tracking capabilities from the word go.

By integrating your system with the Ship24 tracking API, you can:

  • Customize the tracking API to meet your company's business needs through a number of tracking options with either an API system or a webhook
  • Improve efficiencies in your tracking needs by optimizing your tracking capabilities
  • Guarantee your business universal shipment tracking for DHL and hundreds of other couriers
  • Work with one of the leading tracking API companies, which has one of the fastest tracking system integration times, highest deciphering rate of tracking numbers, and is backed by the latest tracking technology

Does a tracking API send DHL parcel status updates?

The Ship24 universal tracking API will send the latest status updates on your parcel as well as a real-time location to any system connected to the tracking API and Ship24. Common DHL tracking status reports are explained below.

  • If the DHL tracking status reads as Arrived at Overseas, the parcel or package has arrived at its overseas destination.
  • If the DHL tracking update reads as Pre-Advised, the package already has a shipping label but has not yet been received by the courier.
  • If the DHL tracking status reads as Poste Restante, the package is being kept at the nearest to destination post office awaiting recipient or addressee pick up.
  • If the DHL tracking status reads as In Transit/In Progress, the parcel is on its way to you or the recipient
  • If the DHL tracking status reads as Redirected, there is an issue with the address on the package and therefore will need to be redelivered.
  • If the DHL tracking status reads as Out for Delivery, the package has arrived at its destination point and cold be with a local courier or on route to delivery.

DHL can opt to increase or decrease the number of status updates on their site at any time and if there are any issues with the tracking status, buyers are advised to contact DHL directly for any queries. This can be done via email, phone, and the DHL website depending on which country the query is originating from.

However, where customers would have to search DHL to get these tracking updates in the past, businesses connected to a global tracking API - such as provided by Ship24 - can get all notifications and updates direct to their system. The Ship24 tracking API covers DHL parcels as well as packages from over 700 different couriers, meaning that whatever the location and the status of the parcel, the information is sent directly to the business system to which the tracking API is connected with. Businesses utilizing this service need no longer spend considerable time searching various courier sites and parcel handlers across the globe, but instead use the one-stop-shop universal tracking API from ship24 as a solution for their global shipment tracking needs.

How long does it take for a tracking API to update a DHL parcel?

Usually, DHL updates the status of all tracked parcels within a few minutes through an electronic device when receiving or sending a parcel. It is the responsibility of the courier and handlers to make the updates. Once this information is registered it becomes what is known as a tracking event.

Tracking event updates are constantly being searched and found by the Ship24 tracking system and the universal tracking API system will be able to provide the latest information on a DHL parcel or package as soon as it takes place. If an enterprise is connected to the Ship24 tracking API, they will be able to get information on the parcel instantly should they wish to receive the information. Alternatively, they can step up a global tracking API with webhook capabilities, which will provide information to the server as soon as it happens.

Does a tracking API tell me how long a DHL delivery takes?

The average time for a DHL Express delivery is around 1-6 working days between most major destinations, with standard services taking a little longer. However, the Ship24 tracking API enables a business to know in real time the location of their DHL parcel, which often helps give the best indication of the estimated delivery time. Status updates via the tracking API on the package also help to keep businesses most informed on the progress of their delivery, also contributing to a clearer time of delivery.

Why is my DHL parcel progress not updating via my tracking API?

If the DHL tracking information is not updating, it could be caused by delays in the courier line. Tracking update events are recorded instantly by the Ship24 tracking API system therefore businesses can rest assured that any tracking updates will be instantly available as soon as they happen. However, if you are expecting a parcel to have made certain progress and it has not, then this may be a problem with the courier itself. Problems can include delays in the movement of your parcel, such as through unforeseen circumstances such as adverse weather conditions grounding flights or blocking roads or ships becoming trapped in shipping lanes such as has happened in the Suez Canal.

However, delays could also be caused by an obstruction to the parcel's movement such as with a problem at customs. If this is the case, updates about the parcel status should help the business be able to understand and solve the issue. By signing up to the global tracking API system from Ship24 and having access to the latest information on the status and location of their DHL parcel, businesses can better understand the potential issues that the movement of their parcel may be experiencing. Having a direct connection with hundreds of couriers and shops through the Ship24 tracking API puts businesses in the best situation to be most informed on the location of their shipment and proceed accordingly.

Can a tracking API follow a DHL parcel effectively?

Sometimes, shipment waybill numbers are recycled by DHL for operational reasons. Therefore, sometimes two shipments traveling under the same waybill number will occur. However, individual parcels will be separated and sent to their individual addresses accordingly. The Ship24 tracking API has the ability to understand this and channel the correct information on your parcel accordingly.

Ship24’s tracking API is a one-stop-shop tracking solution for your business.

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