Track your package with Dialogo Logistica by entering the tracking number on their website. You will get the latest updates about your package's location. This helps you know where your package is at all times.
How do I track Dialogo Logistica packages?
There are several ways to track your Dialogo Logistica package. It can be done through their website, mobile app, or third-party tracking service like Ship24.
Via the Dialogo Logistica Website
- Visit the Dialogo Logistica website.
- Enter your CPF or CNPJ numbers, which you can find on your shipping confirmation.
- Receive the latest status update on your parcel.
Via Their Mobile App
- For Android and iOS users, download the official Dialogo Logistica mobile app from the respective app stores.
- Track your package conveniently on the go.
Via Ship24
If you prefer another way of tracking your parcels, you can use Ship24. To track with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your Dialogo Logistica tracking number.
- Press the search button.
Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like Brazil Post, USPS, China Post, etc., are handling your parcels, you can still get tracking updates with the same tracking numbers.
Tracking Status of Dialogo Logistica
Understanding the status of your shipment is important for planning. Dialogo Logistica provides a detailed tracking system, showing the status of your parcel from dispatch to delivery. Here's what some of the status means, helping you stay informed throughout the shipping process.
| Tracking Status | Description |
| CT-E EMITIDO | The carrier has issued the Conhecimento de Transporte Eletrônico, indicating the shipping contract is in place. |
| EM TRÂNSITO ENTRE CDS DA TRANSPORTADORA | The parcel is moving en route to the destination area between the carrier's distribution centers. |
| CHEGADA EM UNIDADE DA TRANSP | The parcel has arrived at a local transportation unit and is nearing final delivery. |
| SEPARADO PARA PROCESSO DE ENTREGA | The parcel has been sorted and is now in the queue for delivery to the final address. |
| ENTREGUE | The recipient has successfully received the parcel. |
| SINISTRO/ROUBO AGUARDANDO VISTORIA | Report of theft or accident involving the parcel, awaiting further inspection for resolution. |
| EXTRAVIO COMUNICADO AO REMETENTE VIA EDI | The parcel has been reported lost to the sender through electronic data interchange communication. |
| EXCESSO DE CHUVAS/CATÁSTROFES NATURAIS | Delivery delays due to severe weather conditions or natural disasters impacting transportation routes. |
| INSUCESSO TRATADO | A failed delivery attempt has been addressed, and appropriate follow-up actions are being taken. |
Shipping Services
Dialogo Logistica offers a range of services making sure it's diverse and efficient options for all logistics needs. Here are the services that they offer:
- Same Day Delivery: Products are collected by 2 pm and delivered by 10 pm in capitals and metropolitan regions, allowing customers to receive items on the purchase day.
- Standard Delivery: Specialized door-to-door courier services for items up to 10kg across over 2,000 municipalities.
- Reverse Logistics: Collection service for returns and exchanges, available to all Standard delivery customers.
- Express Delivery: Urgent 48-hour delivery service to capitals, metropolitan regions, and major cities.
- Omnichannel: Integration of digital and physical shopping, offering various pickup and delivery options.
- Operation Sellers: Collects and delivers goods from marketplace sellers to over 1400 municipalities.
About Dialogo Logistica Inteligente
Diálogo Logística Inteligente was founded in 2015 by three seasoned logistics professionals, offering agile, continuously improving services tailored to client needs. With an extensive network in Southern Brazil, they boast a 98% delivery performance rate.
Joining BBM Group in 2020, they expanded their end-to-end logistic solutions, enhancing service delivery from raw materials to the final consumer, and underlining the power of effective communication and connection in logistics.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to Dialogo Logistica tracking.
Why is my Dialogo Logistica tracking number not updating?
If your Dialogo Logistica tracking number isn't updating, it may be due to standard processing delays or temporary system issues. Usually, updates occur as the package reaches new checkpoints. If the delay seems unusual, it's best to contact Dialogo Logistica's customer support for specific insights regarding your shipment.
How do I contact Dialogo Logistica?
To contact Dialogo Logistica, visit their official website where you'll find contact details or a form to submit inquiries. Their dedicated customer service team is ready to assist you with any questions or concerns you might have regarding tracking, shipping, or other services.
What does "devolução autorizada/em processo de devolução" mean?
The phrase "devolução autorizada/em processo de devolução" means that your return has been authorized, or is currently in the process of being returned. This status indicates the ongoing or approved return of your item in the logistics chain, making sure that it is being handled according to the return policies and procedures.
