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The ultimate global package tracking API

Ship24’s tracking API delivers a powerful, all-encompassing tracking solution for your business with true end-to-end tracking in real-time.

The ultimate global package tracking API

The universal, integrated tracking API can serve any marketplace, shop or logistics company to optimize your multiple carrier tracking capability.

Our universal tracking API will put buyers' and sellers' minds at ease with universal, real-time event updates and immediate location tracking.



Ship24 tracking API’s unique and innovative features

Ship24’s universal tracking API offers rapid integration, multi-courier tracking, built-in machine learning for superior tracking capability and best-in-class support.

Access to 1524 couriers

Ship24 auto-detects instantly which couriers to use just from the tracking number.

Automatic courier detection

Ship24 auto-detects instantly which couriers to use just from the tracking number.

True end-to-end tracking

Track your parcels seamlessly across multiple couriers even if tracking numbers change.

Blazing-fast integration

Check out our documentation and access powerful tracking data in no time.

AI-Enabled data

From tracking number pattern recognition to parcel status smart detection, AI is at the heart of our system.

Best in class support

Responsive in-house support team, with enterprise SLA and dedicated account managers for broader needs.

Make the most out of our Tracking API plans with our Shipment Tracking Dashboard

The Shipment Tracking Dashboard will allow you to monitor all your shipments tracked by our API, check their status and events, add and import shipments manually, and report any issues to our support team in just two clicks!

Ship24 Shipment Tracking Dashboard

Simple & flexible pricing

If you're not sure, you can start with a free plan.

Flexible and scalable pricing

Our flexible plans start at just $39 for 1,000 shipments per month and are designed to allow a wide range of use cases.

Number of shipments/month



Trusted by logistic companies, marketplaces and sellers across the world.

Connected couriers
Data quality monitoring
Shipments tracked

Frequently asked questions

A tracking API specializes in monitoring shipments worldwide. It uses a reference, shipment, or tracking number to allow a business's or individual's tracking system to track parcels and shipments effectively. This tool is invaluable for companies looking to automate their updates on global shipments.

Shipment Tracking API

Ship24's tracking API offers global shipment tracking for businesses. By integrating with their systems, it provides current updates directly to the business server, allowing companies to track package locations and statuses worldwide.

It stands out as it can automatically detect couriers handling a parcel with just the tracking ID. Just input the tracking number, and the system handles the rest. Even if a parcel switches couriers or the tracking number changes, the system can recognize and adapt to these changes, so businesses stay updated with the latest parcel information.

The development team is always adding new couriers and sources to enhance tracking capabilities. They continuously refine the system, including updating tracking ID patterns with machine-learning algorithms.

In addition to tracking, Ship24 provides responsive support for all users of our tracking services. For extensive assistance, we offer enterprise service-level agreements (SLA) and dedicated account managers for specialized requirements, like custom integrations. It gives customers access to their tracking information, making sure that they are informed of any courier issues, which helps improve delivery times and optimize logistical operations.

Shipment tracking API enables businesses to make informed decisions with status notifications, alerting them to customs hold-ups or imminent deliveries, and keeping your business informed. While Ship24's tracking system is sophisticated, the data presented is clear and accessible, providing high-quality, relevant updates promptly.

How a Shipment Tracking API Works

Shipment tracking APIs serve as an important link between carriers, eCommerce platforms, and customers, providing a smooth flow of information throughout the delivery process. Here’s a closer look at the steps involved in how these systems function:

  1. Shipment is Created: When a shipment is ready, the carrier gives it a tracking number. This number is essential for tracking the shipment's progress and is shared with the eCommerce platform from which the purchase was made.

  2. Exchanging Information: The shipment tracking API acts as a bridge, transferring the tracking number and related details between the eCommerce system and the carrier’s tracking system.

  3. Update Recording: The carrier carefully records each step as the package moves from one point to another—from the warehouse to a truck, or from a distribution center to the customer’s doorstep.

  4. Gathering Updates: The tracking API regularly checks in with the carrier’s system to get the latest updates on where the package is and what’s happening with it.

  5. Updating the eCommerce Site: After collecting the latest updates, the API sends this information back to the eCommerce platform. The platform then translates this data into a format that’s easy for customers to understand.

  6. Informing the Customer: Finally, the updated and simplified information is shared with the customers. This could be through email, text messages, or notifications in an app. eCommerce sites also often have a branded tracking page where customers can go to see detailed tracking notifications for their orders.

Use Cases of Tracking API

Tracking API offers universal applications, catering to a wide array of industries and business needs. Its functionality and ease of integration make it a valuable tool for improving clarity, operational efficiency, and customer satisfaction in different shipping and logistics contexts. Here are some use cases of a tracking API:

  1. eCommerce Platforms: Online retailers can integrate API to offer real-time tracking updates to their customers. This enhances the shopping experience by informing buyers about their order status and reducing customer service inquiries related to shipments.
  2. Logistics Management: Companies specializing in logistics and supply chain management can utilize the API to track shipments globally. It allows efficient tracking of goods across different transportation modes, helping businesses optimize their logistics operations and improve delivery times.
  3. Customer Service Automation: Businesses can automate customer support by integrating the tracking API to provide instant shipment updates. This reduces the workload on customer service teams and improves response times for customer inquiries regarding parcel whereabouts.
  4. Marketplace Sellers: Sellers on platforms like Amazon, eBay, or Etsy can use a tracking API to keep track of their outgoing shipments and assure customers are updated on their parcel’s progress.
  5. Inventory Management: Businesses can leverage the API to track shipments inbound to their warehouses, improving inventory planning. Accurate tracking data helps in forecasting arrival times.
  6. Business Analytics: By integrating tracking data, companies can analyze shipping times, carrier performance, and logistics efficiency. This valuable insight can inform business strategies, operational improvements, and customer service enhancements.
  7. Tech Developers: Developers building apps or services that require shipment tracking functionality can integrate a tracking API to provide users with seamless access to real-time tracking information.
  8. Cross-border Trade: Enterprises engaged in international trade can rely on the API for tracking shipments across borders, staying informed about customs clearances, and estimated delivery times.

Ship24's Free Tracking API

Ship24 provides a complimentary API for tracking packages and shipments with over 1,200 private and postal couriers globally. Register for the "per-shipment" plan to access up to 10 free API calls, or opt for the "per-call" plan to receive up to 100 free API calls. For additional trial requests or a tailored quote, feel free to reach out to our support team, who are ready to help.

Integrating a tracking API to your business

Integrating a tracking API to your business will only take a few minutes with Ship24. All you would need is to:

  1. Create an account.
  2. Subscribe to a tracking API plan.
  3. Generate an API key right away.

There is also documentation that you can follow and that only takes a few minutes too!

A tracking API that follows marketplace and online shipped orders

Ship24's tracking API means end-to-end tracking made simple. No longer do you need to worry about whether you need to track on this or that website, you can conduct all your tracking on every single shipment order ever, in one place. If you need to take your business API tracking to the next level, then do it with the experts and integrate within minutes with our super-fast-tracking API tool.

Whether you need to track 100 or 100,000 orders, you don't need to be bothered by any of the variables that tracking can throw in your face. Solve all of your tracking ones with a simple integration that takes minutes, with the logistics experts.

Ship24 tracking API delivers an all-encompassing tracking solution tailored to your business needs.

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