Couriers
While FedEx tracking offers timely updates on your shipments, there are situations where additional help is needed. Whether you're facing tracking delays, or delivery issues, or have general questions, accessing reliable customer support can resolve your concerns quickly.
FedEx provides several ways to contact their customer service team. You can choose the method that best suits your preferences—whether through phone, email, or live chat.
For urgent assistance or detailed tracking queries, contacting FedEx customer service by phone is a reliable option. Speaking with a representative allows you to resolve issues quickly and get tailored support for your specific concerns.
To reach FedEx customer service via phone, find the information you need below:
Customer Service | Contact Information |
U.S. Customer Service | 1-800-463-3339 |
U.S. International Customer Service | 1.800-247-4747 |
U.S. FedEx Express Freight Services (shipments over 150 lbs.) |
1-800-332-0807 |
Country | Contact Information |
Austria | 0800 123 800 |
Belgium | 02 752 75 75 |
Bulgaria | 35970070010 |
Cyprus | 0035722606100 |
Czech Republic | 800 1 33339 |
Denmark | 70 233 332 |
Estonia | 8002345 |
Finland | 010800515 |
France | 0825 886 887 (0.15 EUR TTC/mc) |
Germany | 01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.) |
Greece | 00302108905900 |
Hungary | 36 80 980 980 |
Ireland | 1800 535 800 |
Israel | 0097277226850 |
Italy | +39 02-92.17.26.60 |
Latvia | 800005300 |
Lithuania | 8800 20200 |
Luxemborg | 8002 35 55 |
Netherlands | 0800 0222 333 |
Norway | 63 94 03 00 |
Poland | 801 002 800 or 22 211 80 00 (for mobile phones) |
Portugal | 00351707100869 |
Romania | 40213034567 |
Slovakia | 00421248275868 |
Slovenia | 0038615878333 |
Spain | 902 100 871 |
Sweden | 0200 252 252 |
Switzerland | 0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider) |
Turkey | 444939 |
United Kingdom | 03456 07 08 09 |
You can find the contact phone numbers of other European countries on the FedEx homepage.
Country | Contact Information |
Bahrain | 80004314 |
India | 1 800-22-6161 |
Israel | 1-700-700-339 |
Kuwait | 22069135(Its not a toll free number) |
Oman | 80070112 |
Saudi Arabia | 800 8501520 |
UAE | 8000150001 |
You can find the contact phone number of other Middle Eastern countries on the FedEx homepage.
Country | Contact Information |
South Africa | 08000 33339 |
You can find the contact phone numbers of other African countries on the FedEx homepage.
Country | Contact Information | International Contact Information |
Australia | 13-26-10 | +61-2-8117-5885 |
New Zealand | 0800.733.339 | +64-9-256-5382 |
Indonesia | 1500342 | N/A |
Papua New Guinea | 675-325-2411 | N/A |
Fiji | 679-672-3412 | N/A |
New Caledonia | 36-67-17 | 687-36-67-17 |
Vanuatu | 23991 | 678-23991, 678-5541210 |
French Polynesia | 40-45-365 | 689-40-45-3645 |
American Samoa | 699-48 | 684-699-4800 |
Cook Islands | 233-62 | 682-23362 |
Hong Kong | +852-2730-3333 | N/A |
Macau | N/A | +853-2870-3333 |
China | For mobile users: 400-886-1888 For telephone users: 800-988-1888 |
N/A |
Malaysia | +603-7721-1388 | 1800-88-6363 |
Singapore | 1800-743-2626 (Toll-free) | +65-6743-2626 |
Thailand | 1782 | +662-491-2000 |
Cambodia | +855 23 923 339 | N/A |
Vietnam | 028-3948-0370, 1-800-58-58-35 (Toll-free) | N/A |
Myanmar | Service to Myanmar/Burma has been suspended until further notice. | N/A |
Japan | Toll-free: 0120-003200 Calls from within Japan: 043-298-1919 |
+81-43-298-1919 |
Korea | 1588-0588 | +82-2-1588-0588 |
Philippines |
PLDT, Sun, Smart Subscribers: 1-800-10-46-33339 For Globe Subscribers: 1-800-8-46-33339 Other Network Subscribers: +63-45-4993900 |
N/A |
Taiwan | 0800-075-075 | +886-2-2181-1973 |
You can find the contact phone numbers of other Asian countries on the FedEx homepage.
Country | Contact Information |
Argentina | 011-5411-4630-0300 |
Brazil/Sao Paulo | 0800 703 3339 |
Chile | 011-562-361-6111 |
Dominican Republic | 1-809-565-3636 |
Jamaica | 1-876-960-9192 |
Mexico | 011-525-55-228-9904 |
Panama | 1-507-271-3838 |
Puerto Rico | 1-787-793-9300 |
Trinidad |
1-868-645-2579 |
Uruguay | 011-598-2-628-0100 |
Venezuela | 011-58-212-205-3333 |
You can find the contact phone numbers of other Latin American countries on the FedEx homepage.
To contact FedEx tracking customer service via email for tracking inquiries, follow these steps:
To contact FedEx customer service via live chat, follow these steps:
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