The United States Postal Service (USPS) is a massive logistics and shipping company that caters to delivering billions of packages and mail every year. USPS tracking is one of the key factors that allows you to keep track of your packages and know when to expect them. However, despite the best efforts of USPS, packages can sometimes get lost, damaged or delayed during transit. This is where USPS tracking customer service comes in to provide assistance to customers in need.
Contacting USPS Tracking customer service can be stressful at times, as the company have various way of communication such as phone, chat, and email. Each channel has its own specific process. Therefore, it's important to know how to navigate these channels to get the help you need.
Contacting the US Postal Service customer service by phone can be dialled at 1-800-ASK-USPS (1-800-275-8777). This phone number can be used to ask about USPS services, package tracking, and lost mail to a real person. It can also be contacted internationally and domestically. Once you dial the number, you will be prompted to select from a variety of options, including technical support, order stamps or supplies, and file a claim.
This USPS phone number is available from Monday to Friday, 8:00 AM to 8:30 PM EST, and on Saturdays from 8:00 AM to 6:00 PM EST. The USPS customer service representative will assist you with your inquiries or direct you to the appropriate department.
Email support is another channel offered by USPS customer service. This form of support allows you to send inquiries or complaints to USPS via email. Email support may not be the fastest option as response times can vary, depending on the volume of emails received by USPS. It is important to provide all the information and details in the email to ensure a quick reply. You can email USPS customer service on their official website.
Do note that the page shown above is only for domestic shipments. Get information on USPS international tracking.
USPS Tracking Customer Service is an essential part of USPS customer service. This is where you can rely on the tracking system to monitor the delivery status of your packages. In case of any issue, contacting USPS tracking customer service becomes an option. To get quick assistance, you can call the USPS tracking customer service number, which is 1-800-222-1811, which is available domestically and internationally.
The USPS customer phone support team is available Monday to Friday, 8 AM to 8:30 PM ET, and Saturday 8 AM to 6 PM ET.
Similarly, you can enter your USPS tracking number on the Ship24 homepage or on the search field above to get all the latest tracking updates on your package. Enter up to 10 tracking numbers and get all the information you need including the estimated arrival date, time, and current location.
The system will then read the main options regarding your inquiry or issue, you don't need to choose one but instead, just keep saying "Agent". This is not part of the main option but it will force an automated system to ask if you want to speak to a real human, answer the question and it will direct you to a USPS customer service representative.
Another way you can reach out to a live person is by messaging them directly on the USPS Twitter or Facebook page. The pages are live 24/7 although the downside is that it might take a while due to the massive volume of requests of the company.
Related:USPS Media Mail Tracking USPS First Class Package Tracking USPS First Class Package International Tracking
Yes, the USPS phone number 1-800-ASK-USPS (1-800-275-8777) is generally available 24 hours 7 days a week although speaking to a customer service representative will only be available during certain hours and except Sundays and public holidays.