USPS Support Phone Number

If you need help with a USPS shipment, the fastest way to reach support is by phone. USPS has different contact numbers depending on what you're calling about—whether it’s a delivery update, technical issue, or stamp order. This guide lists the main USPS support phone numbers and their hours, so you can quickly find the right one to call.

Main USPS Phone Numbers

USPS operates several hotlines to handle different concerns. Below are the most commonly used numbers for general support, tracking help, technical questions, and store orders.

General Customer Support

For questions about mail delivery, service updates, or account issues, contact USPS customer service at 1-800-275-8777 (also known as 1-800-ASK-USPS). Follow the voice prompts to get assistance. You’ll be able to speak with a representative or access automated support.

Support is open Monday to Friday from 8 AM to 8:30 PM ET, and Saturday from 8 AM to 6 PM ET.

Tracking a USPS Package

To check the delivery status of your shipment, call the USPS tracking number: 1-800-222-1811. Have your tracking number ready and follow the prompts for updates.

Phone support is available Monday to Friday from 8 AM to 8:30 PM ET, and Saturday from 8 AM to 6 PM ET.

Get Tracking Updates by Text

You can also get delivery updates by sending a text message. Just send your USPS tracking number plus a keyword to 28777 (2USPS). For example: 9400 1000 0000 0000 0000 00 DND

Here are some useful keywords you can include to get different types of notifications:

For international shipments, you can also enter your tracking number into the Ship24 USPS international tracking tool for full visibility across borders.

Technical Support

If you’re having trouble using USPS tools like Click-N-Ship®, filing a claim, or logging into your USPS account, you can call 1-800-344-7779.

Support is available Monday to Friday from 8 AM to 8:30 PM ET and Saturday from 8 AM to 6 PM ET.

Stamps and Store Orders

For questions about buying stamps or USPS-branded items, call 1-844-737-7826. This line is open Monday to Friday from 8 AM to 4:30 PM ET. It’s closed on weekends and postal holidays.

To request free shipping boxes or forms, call 1-800-610-8734. Support is available Monday to Friday from 7 AM to 11 PM ET, and Saturday from 7 AM to 6 PM ET.

Need More Help?

If your question isn’t covered by the phone numbers above, visit the official USPS website at www.usps.com to browse FAQs, fill out support forms, or access live chat (when available).

You can also track your package using the Ship24 USPS tracking tool for real-time updates across multiple carriers and locations.

Frequently Asked Questions

What is the main USPS customer service number?

You can reach USPS customer service by calling 1-800-275-8777. This number connects you to general support for delivery questions, mail issues, and service inquiries.

How do I contact USPS about a missing package?

Call 1-800-222-1811 to get tracking updates on your package. You’ll need your tracking number to receive the most accurate information.

Can I talk to a real person at USPS?

Yes, when you call 1-800-275-8777, follow the voice prompts and you may be directed to a live representative. Calling during regular business hours increases your chances of speaking with someone directly.

What are USPS customer service hours?

USPS phone support is open Monday to Friday from 8 AM to 8:30 PM ET, and Saturday from 8 AM to 6 PM ET. Some numbers have different hours depending on the service.

How do I get USPS tracking updates by text?

Send your tracking number plus a keyword (like DND or AA) to 28777. You’ll get updates by text message. Each keyword gives a different type of update.

What number do I call for USPS website issues?

If you’re having trouble using USPS tools like Click-N-Ship or filing a claim, call technical support at 1-800-344-7779.

Is there a phone number for ordering USPS stamps?

Yes, you can call 1-844-737-7826 to order stamps or USPS items. For free shipping supplies, call 1-800-610-8734.