SpeedPAK tracking

SpeedPAK is a delivery service launched in 2018, focusing on shipments from China to various global destinations. It partners with Orange Connex and is known for its efficient and reliable shipping, especially to the United States and the United Kingdom.

How do I track SpeedPAK packages?

Tracking your SpeedPAK package is simple and can be done through the Orange Connex website or by using a third-party tracking service like Ship24.

via the Orange Connex Website

To track on the Orange Connex website, you'll have to:

1. Go to the Orange Connex website.
2. At the top, there should be a section labeled "Tracking." Click on that.
3. Enter up to 20 tracking numbers on the field.
4. Click on "Track."

Track SpeedPAK Package on Ship24

If you prefer an alternative way of tracking your packages, you can use Ship24. To track with Ship24:

1. Go to the Ship24 homepage or the search field above.
2. Enter your SpeedPAK tracking number.
3. Press the search button.

Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like SpeedX, China Post, LaserShip, etc., are handling your parcels, you can still get tracking updates with the same tracking numbers.

Tracking SpeedPAK Packages in the USA and UK

• USA Deliveries: SpeedPAK delivers to the United States with an estimated timeframe of 8-12 working days. Packages are handed over to USPS for final delivery. For tracking, users can utilize tools like TrackingMore, which allows for tracking parcels across different carriers.
• UK Deliveries: In the United Kingdom, SpeedPAK also offers a similar delivery timeline. Royal Mail takes over once packages reach the UK. Tracking tools like TrackingMore can be used to follow the parcel’s journey.

SpeedPAK Tracking Number

SpeedPAK tracking numbers are important for keeping track of your packages. Each tracking number is unique and follows a specific format depending on the service type chosen. Here's a detailed breakdown of the formats for each service.

SpeedPAK Standard Service Tracking Numbers

• Format: The tracking numbers for the standard service typically start with "ES", followed by a series of numbers and letters.
• Example: A standard SpeedPAK tracking number might look like "ES1000036189984NG01010001G0A".

SpeedPAK Economy Service Tracking Numbers

• Format: Economy service tracking numbers usually begin with "EE", followed by a combination of numbers and letters.
• Example: An economy service tracking number could be something like "EE1000080117450AB01010001N0N".

SpeedPAK Shipping Service

SpeedPAK offers a variety of shipping services catering to different needs and preferences. Here's a more detailed look at each of these services.

Standard Service

• Delivery Timeline: Typically, packages are delivered within 8-12 days.
• Tracking: Full tracking is provided, allowing you to follow your package.
• Coverage: It’s a preferred option for global shipments, especially for those sent to major destinations like the United States and the United Kingdom.
• Service Highlights: This option balances speed and cost, offering a reliable shipping solution for regular orders.

Economy Service

• Cost-Effectiveness: This service is more budget-friendly, and designed for customers looking for a more economical shipping option.
• Delivery Timeline: Similar to the Standard Service, it delivers within 8-12 days.
• Tracking Limitations: Tracking with this service is limited and usually only extends to the destination country. This means you can track the package's journey until it reaches your country but not beyond.
• Ideal For: Customers who prioritize cost savings over detailed tracking might find this service suitable for their needs.

Express Service

• Speed: This is SpeedPAK's fastest shipping option, potentially reducing the delivery time to as little as 5 days.
• Full Tracking: Comprehensive tracking is provided, giving customers detailed insights into their package's status and location throughout its journey.
• Service Suitability: Ideal for urgent shipments where time is a critical factor. It’s particularly useful for businesses or individuals who need expedited delivery.
• Pricing: While this is the most expensive option among the three, it offers the quickest delivery and full tracking benefits.

Contacting SpeedPAK for Support

To contact SpeedPAK for support, you have a few options:

• Phone Support: You can call SpeedPAK at 400 126 0008 (China mainland)/ 852 30183458 (HKSAR). This number is particularly useful if you are expecting goods or couriers from China and need to inquire about the current status of the shipment.
• Email Support: For detailed inquiries, you can send an email to cs@orangeconnex.com. Include your SpeedPAK tracking or reference number in the email for specific information about your shipment. Typically, you can expect a reply within 1-2 business days.

Do note that their customer service is available from Monday to Saturday 9:00 to 18:00 (National Holidays not included).

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to SpeedPAK tracking.

How do I know if my SpeedPAK tracking number is fake?

To determine if a SpeedPAK tracking number is not fake, you should first check the format of the number. Real SpeedPAK tracking numbers typically start with "ES" or "EE", followed by a sequence of 26 letters or digits. The "ES" indicates standard service with full tracking, while "EE" signifies economy service with partial tracking.

If your number matches this format, proceed to enter it on the official Orange Connex website or a reputable tracking platform like Ship24. If the tracking number is valid, these sites will display the current status of your package.

If, however, the number returns no results or an error message, it may be incorrect or fake. In such cases, it's advisable to contact the seller or SpeedPAK customer service for verification and further assistance.

Why is my SpeedPAK tracking number not updating?

If your SpeedPAK tracking number is not updating, it could be due to several reasons. One common cause is a delay in the package's scanning and updating in the tracking system. This might happen during various stages of shipment, particularly when the package is in transit between countries or is being processed at customs.

Another possibility is that the tracking number was incorrectly entered, so double-checking the number for accuracy is important. Technical issues either with SpeedPAK's system or the third-party tracking service can also lead to tracking updates not being displayed.

Can I track my orders with SpeedPAK?

Yes, you can track your orders with SpeedPAK. Once your order is confirmed and the shipping process begins, SpeedPAK assigns a tracking number to your package. SpeedPAK's tracking system is integrated with major carriers like USPS in the USA and Royal Mail in the UK, making sure of a smooth delivery even when the package is handed over to local delivery services.

Moreover, for eBay orders, SpeedPAK's tracking information is automatically linked to your eBay account, allowing you to view the delivery status directly from your account.

About SpeedPAK

SpeedPAK is a cross-border delivery service developed by Orange Connex Ltd., primarily in collaboration with eBay, to facilitate efficient and reliable shipping from China to destinations worldwide. Launched in 2018, SpeedPAK has been specifically designed to enhance the logistics and delivery experience for eBay's international buyers, streamlining cross-border transactions.

The service is integrated with eBay’s platform, offering sellers a comprehensive logistics solution that includes fast handling and delivery times. With SpeedPAK, customers can expect their packages to be delivered reliably and within reasonable timeframes, typically ranging from 8 to 12 days for standard services.