Tracking your Digikala orders is straightforward. Once you've placed an order, you'll receive a tracking number. Enter this number on the Digikala website to view the current status of your delivery. For orders placed before 6 PM, Digikala offers same-day delivery in Tehran, enhancing your shopping experience.
How do I track Digikala orders?
There are several ways to track your orders from Digikala. It can be done through their website, mobile app, or through a third-party tracking service like Ship24.
Through Digikala Website
- Visit the Digikala website.
- Log in to your account.
- Go to the "My Orders" section.
- Select the order you want to track.
- Get the latest updates on your orders.
Through Their Mobile App
- For Android and iOS users, download the official Digikala mobile app from the respective app stores.
- Track your orders conveniently on the go.
Through Ship24
If you prefer another way of tracking your orders, you can use Ship24. To track with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your Digikala tracking number or the tracking number from the marketplace you bought from.
- Press the search button.
Tracking with Ship24 will give you access to tracking more than ten thousand marketplaces globally such as Amazon, Alibaba, JOOM, etc.
About Digikala
Digikala, Iran's leading online retailer, boasts a wide range of products with a commitment to speedy and reliable delivery. With over 9.7 million SKUs and a network of 530 infrastructure centers, Digikala ensures efficient distribution across the country. Their customer-centric approach, including features like PUDO for convenient pickups, makes online shopping with Digikala a preferred choice for many.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to Digikala tracking.
How do I cancel my Digikala orders?
To cancel your order, log into your Digikala account and select the order you wish to cancel. Follow the prompts to complete the cancellation process. Remember, order cancellation is subject to Digikala's policies and the timing of the request.
Where is my Digikala tracking number?
Your Digikala tracking number is sent to you via email or SMS after your order is confirmed. This number can also be found in the 'My Orders' section of your Digikala account.
Why is my Digikala order tracking not updating?
If your Digikala order tracking is not updating, it may be due to a delay in the courier's system updating the status. It's advisable to wait for a day or two and check again. If the problem persists, contacting Digikala customer service for assistance is recommended.
