Despite the fact that online markets have been around for several years now, providing thousands of products to the entire world population, there are people who have not yet been able to take advantage of all the benefits that these could have. In the Netherlands, there is an online department store where thousands of people browse daily looking for clothes, accessories, and other items for home or work. Wehkamp is the best option for the Dutch to make their purchases online, and especially to take advantage of their unparalleled Wehkamp shipping time.
What is Wehkamp?
Wehkamp is an online platform that brings together hundreds of buyers and entrepreneurs from around the country to satisfy the search for the best products and services from the most recognized brands worldwide. This ensures that all store customers find what they want and need without being exposed to the COVID-19 effect.
At Wehkamp you can find items from all kinds of categories; Fashion and Beauty, Sports, Groceries, Health and Lifestyle, Household items, electronics, and much more. In fact, you can find thousands of different products in one single category, and with the lowest prices in the market.
How can I track my order from Wehkamp?
It is always possible to track your Wehkamp order and check the location or status of your packages anywhere in the country. To do this, you can track your package using three different ways:
- The first option is by going to the section "Track your order" and entering the Wehkamp tracking number in the search field. Once you click on the search you will be shown the status, location, and all information related to the purchase and shipment of your package.
- The other method of tracking your package is by logging into your Wehkamp account and clicking on the "Orders" section. You will then be able to view any purchases or orders you have previously made. To view a specific order, select the "Order Details" option. This will open a new section where you will find all the information about your order, as well as a bar that will indicate the status and current location of the order in terms of delivery. This bar only indicates the status until the item leaves the warehouse.
- The third option is to use the Ship24 platform.
Where does Wehkamp ship from?
Most items sold at Wehkamp are in stores in major cities around the country. From there, the different routes of transport are established to take and distribute the orders in all the national territory.
Does Wehkamp deliver only in The Netherlands?
Currently yes, because the site only brings together sellers from the Netherlands and allows them to sell their products only within the country, so all products are delivered only in the Netherlands. There may be exceptions for some sellers to send their packages to other countries, but very few sellers offer this service.
If you are from another country and want to buy something from Wehkamp, it is better to contact a person in the Netherlands to make the purchase for you and send it to you by DHL. However, DHL and Wehkamp are looking into the possibility of offering Wehkamp international delivery without having to exaggerate the costs.
How long does Wehkamp take to ship?
Wehkamp is known for meeting delivery deadlines in record time, and this is one of the reasons why it is a favorite store for many. All sellers on the site sign up to make deliveries within 24 hours of the purchase order. This ensures that orders leave the warehouse within 1 or 2 days after the order is placed. However, Wehkamp delivery time may vary depending on regions and package dimensions and weight.
- Standard delivery can take between 1 and 2 working days to be delivered to major cities,
- for regional areas, the standard delivery takes between 2 and 3 working days
- Standard delivery takes between 3 and 5 days for rural and remote areas.
In case you want an express or private shipment, you must specify it at the time of purchase. These delivery times are fulfilled thanks to agreements with DHL and other independent carriers.
What are Wehkamp shipping costs?
All orders over 20 Euros can be delivered free of charge. This applies to small and large items. If you order something less than 20 Euros you will have to pay 2,95 Euros for shipping costs.
Wehkamp delivers large items, thanks to DHL, free of charge up to a little over the threshold. If you wish to use the additional delivery services (such as placing them in the desired location or using other specialized tools), you will need to pay a fee. You can find out the specific amount by asking the cashier. Also, if you want to know the estimated prices for shipping your products, then visit the online calculator to get a clearer idea.
Wehkamp always tries to deliver an order that consists of several items in one package. If you have more than 20 Euros, as a result, it will be delivered for free, as mentioned. If you order items with different delivery times or from different warehouses, your order will sometimes be divided into two or more deliveries. This does not influence the calculation of shipping costs.
How can I contact Wehkamp customer service?
Wehkamp customer service is another reason why the Dutch use the platform. The simplest and quickest way to contact the group is through instant messaging or your own application. However, you can also contact the store via telephone line 038 - 845 45 45.
For members of the Wehkamp community, there is a private messaging line. Whether you are a regular customer or a member of the community you can call the Wehkamp customer service any day of the week from 8:00 a.m. to 11:59 p.m.
You could say that Wehkamp is like an Amazon store in Italy, where thousands of sellers and buyers from all over the country meet and interact. When that time comes and it becomes international, this company will have to evolve further and start establishing new strategies. Similarly, on the site's web page you can find the FAQ section and check to see if any of them match what you're looking for.
