How can I track a package or ePacket from EMS China?

How can I track a package or ePacket from EMS China?

How can I track a package or a parcel shipped from China?

As China is one of the largest markets for cross- border commerce, it enjoys a steady stream of demand due to the exclusive shipping methods businesses utilize. Businesses believe that the logistics and shipment volume plays an essential role in the success of eCommerce business. When you’ve placed an order at an online China shop, you’ll definitely get a tracking number that contains information on your package location at any point in time. The tracking number can be found on the order page or on the page containing the package information.

How can I track my shipment when sent over via the following Ecommerce delivery options?

Where consumers make use of online market places such as AliExpress, eBay or Amazon, majority eCommerce business sellers from china make use of the following eCommerce delivery options;

Being referred as a slow shipping service from China post, China Post Registered Airmail takes more than 2 and less than 4 weeks to arrive the country of destination.

Offered by China Postal Service and Logistics along with various others across the globe, making use of China EMS deliver materials, documents, letters and other kinds of gift with enhanced reliability. This postal service is known for it’s high speed.

  • China express

Again offered by China Postal Express and logistics, it is an international express service provided in over 200 countries worldwide. It comprises of two different services namely, global express and economy express.

  • Global express

It is known for providing door to door delivery in over 220 countries and regions worldwide. By utilizing the TNT international express network for making deliveries, it guarantees the shipping time, tracking of the order as well as the post-sales service.

  • Economy express

It is utilized for the shipment of goods over 45kg. Although it provides door-to-door shipping facility to the buyers and the ability to track their order, it takes 2-3 more days for shipping. Most of the Chinese eCommerce vendors cover the countries in Asia, Middle East, UAS, Australia and other big countries across Europe.

How do you track a package?

Tracking the delivery made simply ask for tracking number which comprises of either 13 digits (when registered) i.e. starting with the letter CT and ending with letters CN, having 9 digits in between or 11 digits (when unregistered). Want to track your amazon order from China? Simply enter your tracking number in the search bar and click “Track” on Ship24 .

  • Please note that unregistered deliveries will only be tracked when in transit!

Where is my parcel?

When the package shows the following delivery statuses, their meaning in the tracking results are as below;

  • Collecting / pick up the package It simply means that your requested to be delivered package have been received by the postal service provider.
  • Dispatching the package It simply means that the collected order have left the postal office to the sorting center.
  • Opening the package This does not really mean that the shipping providers are checking on your package. Instead it means that the package has arrived to the local processing center which further processing takes place that includes checking for security purposes.
  • Departure from exchange office This simply means that the order package is ready for being delivered to the country of destination.
  • Arrival at exchange office This is the office of arrival which means that the parcel have arrived at the destination country, i.e. where the buyer resides. When it comes to making deliveries from China, China EMS is not only the available option with the buyers. Instead other shipping providers including Federal express, TNT, DHL, etc. are also available. It is just that China post is referred as one of the most economical internal postal service although a bit slow. While placing an order with the vendor, one always have the opportunity to make a choice for the suitable delivery option.


Please note that the time of delivery may be delayed due to poor weather in the country, wrong address submitted, long custom process like in Russia nowadays and similar other reasons.


Discovering reliable tracking platform is quiet a challenging task. Ship24 permit customers at large to track their deliveries via multiple Ecommerce delivery systems brought from any vendor including Lazada and BangGood.

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