Walmart Return Tracking

Walmart return tracking lets you follow a return shipment and know when a refund is issued. You can view the carrier and tracking number in your Walmart account or the return confirmation email, then check live scans on the carrier site or Ship24.

How to track a Walmart return

You can track a return in your Walmart account or with the carrier number on your return label. After handoff, tracking may appear once the first scan is made.

Track in your Walmart account

1. Open Account and go to Purchase history.
2. Select the order, then open the return details.
3. View the Return label or Tracking number and follow the link to the carrier page.

Track on Ship24

1. Use the search field above or visit the Ship24 homepage.
2. Paste the return shipment number from your label or email.
3. Select Search to see scans and transit updates.

If tracking does not show right away, check back after the first carrier scan or within the next business day.

Return methods at a glance

• Return by mail: Start the return online, print the label, and drop off with the listed carrier. Some items qualify for a scheduled pickup.
• Return to store: Start online to get a barcode, then bring the item to the service desk.
• Carrier pickup (where offered): Schedule a pickup during the online return flow and hand the labeled box to the driver.
• InHome returns (select areas/Walmart+): Schedule a doorstep pickup when shown in your account.

Refund timelines

Refund speed depends on the payment method and when the return is scanned as received.

Return windows

Most items can be returned within 90 days of purchase or delivery. Some categories have shorter windows, such as many electronics. Items sold by Marketplace sellers follow the seller’s policy; most support at least 30 days and some have specific exceptions. Always check the window shown for the item in your account.

Where to find your Walmart return tracking number

• Return confirmation email: Look for the carrier number and a tracking link.
• Walmart account: Open the order in Purchase history and view the return details or label.
• Store drop-off: If the return is routed to a Marketplace Return Center, tracking usually appears after the first scan.

Tips for smooth return tracking

• Use the exact number printed on the label. If there are two numbers, try both on Ship24.
• Keep the handoff receipt from the carrier drop-off.
• If no scans appear after a couple of days, check the carrier page and your Walmart order for updates.

Frequently Asked Questions

Can I track a store drop-off?

Yes. When a store ships your return onward or when a Marketplace return is forwarded, a carrier number usually appears in your order details after the first scan.

My label shows FedEx. Can I schedule pickup?

Some returns support carrier pickup during the online return flow. If shown, select pickup, print the label, and have the box ready for the driver.

How long until my refund shows?

After the return is received and processed, card refunds may take up to 10 business days, prepaid cards up to 30, gift cards within hours, and PayPal often within about 5 business days, subject to the provider.

Do Marketplace returns track differently?

Marketplace sellers provide a label and tracking. The number appears in your order once the return is underway. You can paste the same number on Ship24 to see carrier scans.

What if I lost the email with my label?

Open the order in Purchase history, view the return, and reprint the label or copy the tracking number from the return details.