Walmart Order Tracking

This guide shows you how to view Walmart order status, find the right tracking number, and fix common tracking problems. It also covers Marketplace orders, split shipments, Express delivery, and pickup updates.

Quick ways to see Walmart order status

You can view status on Walmart.com, in the Walmart app, or by pasting a tracking number into Ship24.

Check status on Walmart (site or app)

1. Open Account.
2. Go to Purchase history.
3. Select the order, then choose Track shipment.

These steps are the same on the app and website. Walmart’s help center points to Account → Purchase history → Track shipment.

Track with Ship24

1. Copy the carrier tracking number from your Walmart order.
2. Paste it into the search on this page or the Ship24 homepage.

Ship24 reads scans from USPS, UPS, FedEx, and regional carriers in one place.

Find the right tracking number

• Order details: Open the order in Purchase history and look for the carrier and number.
• Shipping email: Walmart or the Marketplace seller sends a shipping notice with the number and a link.
• Guest checkout: Use the shipping email link to view status if you didn’t sign in at purchase.

Tip: The order number is different from the carrier tracking number. Use the carrier number for Ship24.

Common Walmart order statuses

• Preparing: The item is being packed or awaiting a first carrier scan. (Updates may lag until the first scan.)
• Shipped: The parcel was handed to a carrier; scans start to show.
• Out for delivery: The parcel is on a local route today.
• Delivered: Marked delivered by the carrier. If you can’t find it, check safe places and delivery notes, then contact support.
• Ready for pickup: You’ll get a notification when the store sets your pickup window.
• Delayed: Weather, routing, or capacity issues can push the date back; contact care if the delay extends.

Why tracking may not update

• Activation window: Tracking often appears after the first carrier scan; allow 24–48 hours after ship.
• Marketplace edits: Sellers can correct a number shortly after ship; updates flow in once the first scan hits Walmart’s system.
• Split shipments: One order can have multiple boxes and numbers; check each item’s details.
• Carrier handoffs: Parcels can move between carriers; the same number usually continues to work on Ship24.
• Marked delivered, not found: Look around the drop-off point and review delivery confirmation; then contact support.

Marketplace orders: what to expect

Marketplace sellers must provide valid tracking on nearly all shipments and keep it current. Walmart’s policy sets a 99% valid tracking standard, and sellers can update a number for a short period after marking an order as shipped or until the first carrier scan.

Once a seller adds the number, you’ll see it in your order details. Paste the same number into Ship24 to view courier scans.

Express delivery and pickup updates

• Express delivery: Available in select areas and can arrive in as little as 1 hour; fees apply. Track progress in the app.
• Store pickup: Choose a pickup time at checkout; you’ll receive a “Ready for pickup” alert with instructions when your order is set.

Frequently Asked Questions

Why isn’t my Walmart tracking number working yet?

Tracking often appears after the first carrier scan. Give it 24–48 hours after ship, then try again from your Purchase history or paste the number into Ship24.

My order says delivered, but I can’t find it. What now?

Check the delivery confirmation and common drop-off spots, then ask neighbors. If you still can’t locate it, contact Walmart support from your order page.

Do Marketplace orders track differently?

Sellers add the carrier and number in Seller Center and can correct it shortly after ship or until the first scan appears. You’ll see the final number in your order details and can paste it into Ship24.

Can one order have more than one tracking number?

Yes. If items ship in separate boxes, each box gets a different number. Check each item’s details in Purchase history.

How do I track Express delivery?

Use the Walmart app to follow the driver’s progress where offered. Express can arrive in about an hour in eligible areas, with an extra fee at checkout.

What’s the difference between an order number and a tracking number?

The order number identifies your purchase on Walmart. The carrier tracking number shows parcel movement. Use the carrier number on Ship24.