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Your Walmart tracking number lets you see carrier scans and delivery progress. This page explains how to use it on Ship24 or Walmart, where to find it, common problems, and how tracking numbers differ from order numbers.

You can track in two places:
Order number: Identifies your purchase inside Walmart for support and returns.
Tracking number: Issued by the carrier to follow scans and delivery steps. Enter this number on Ship24 or Walmart to see status updates.
Formats vary by carrier. Here are common patterns you may see on Walmart orders:
| Carrier | Typical pattern | Notes |
|---|---|---|
| USPS | Samples like “9400 1000 0000 0000 0000 00” (numeric); some services use 2 letters + 9 digits + “US” | Pattern depends on service (e.g., Priority Mail, international labels). |
| UPS | Starts with 1Z + 16 more characters (18 total) | Example: 1Z9999W9999999999. |
| FedEx | Often 12 or 15 digits (some services use other lengths) | Example: 9610 1385 2890 (12-digit) or 9610 1385 1287 3021 (15-digit). |
Marketplace sellers add a tracking number when they ship. After an order is marked “Shipped,” the number can be edited for a short window or until the first carrier scan appears. You can view the number in your Walmart account and paste it into Ship24 for live scans.
You can find it in the shipping confirmation email and in your Walmart account under Purchase history. If you checked out as a guest, use your email and order number to look up the order. The tracking number appears once the seller or Walmart hands the parcel to the carrier.
Your order number identifies the purchase inside Walmart and is used for support or returns. A tracking number is created by the carrier and follows the parcel through each scan. Use the tracking number on Ship24 or in your Walmart account to view status updates.
Activation can take 24 to 48 hours after the parcel is handed to the carrier. Try again later and confirm you copied the number correctly. If nothing appears after a few days, contact Walmart support with your order number.
Marketplace sellers add a tracking number when they ship. The number can be corrected shortly after shipping or until the first carrier scan. You will see the updated number in your order details, and you can paste it into Ship24 to view scans.
Check doorways, porches, parcel lockers, and ask household members or neighbors. Review the delivery photo or notes if available. If you still cannot locate the parcel, reach Walmart support and provide your order number and delivery date.
Parcels sometimes move between carrier facilities or are handed to a regional partner. The original number often continues to work and will resume updates after the next scan. If a new label was applied, check your order details for a replacement number.
Formats depend on the carrier. USPS labels are usually long numeric strings or start with two letters and end with “US.” UPS numbers often begin with “1Z,” and FedEx numbers are commonly 12 or 15 digits. Copy the number exactly, without extra spaces.
Split shipments create separate packages, each with its own number. Check each package in your order details to see what is included and when it will arrive. Enter each number on Ship24 to follow its progress.
Store pickup orders may show a pickup code instead of a carrier tracking number. Follow the instructions in your email or app to check in and collect the order. If part of the order ships to your address, that portion will have a tracking number.
Do not click links in unexpected texts or emails. Go to Walmart.com or Ship24 directly and enter your tracking number. Report suspicious messages to your email provider or mobile carrier as spam or phishing.