Walmart Order Number Tracking

You can check a Walmart order’s status with your order number on Walmart’s site or app. Guest tracking works with your email + order number on the “Track Orders” page, while signed-in customers can open the order and select Track shipment. Note that order number ≠ tracking number: the order number shows status in Walmart’s system, while the carrier tracking number shows scans in transit.

How to track a Walmart order with your order number

There are two ways to view status using your order number:

Track as a guest (no Walmart account)

1. Go to Walmart’s Track Orders page.
2. Enter the email address used at checkout and your order number.
3. Select View order status to see updates from Walmart’s system.

This route shows order status and delivery window; it may not show full carrier scans.

Track when signed in (site or app)

1. Open Account and go to Purchase history.
2. Select your order and choose Track shipment.

The steps are the same on the app and website.

Using Ship24 when you have the carrier tracking number

Your Walmart order number will not return results on Ship24. To see courier scans, paste the carrier tracking number into the search bar here or on the Ship24 homepage. This works even if the parcel switches couriers during transit.

Order number vs. tracking number

• Order number: Identifies your purchase inside Walmart; used for order lookup and support. Shown in your confirmation email and purchase history.
• Tracking number: Provided after the item ships; used by the carrier (USPS, UPS, FedEx, or regional) to show scans and delivery progress.

Tip: If the tracking number is new, it may take up to a day or two to start showing movement after the first carrier scan.

Marketplace orders and tracking

For Walmart Marketplace items, sellers must add a valid tracking number once the order is shipped. Sellers can edit tracking for a limited time (until the first carrier scan or within the stated window). Once visible, you can paste that number on Ship24 to see live carrier updates.

If your order looks late or missing

First, check the latest status in your Walmart account or via the guest tracking page. Then check the carrier tracking (if available). If the window has passed with no new scans, follow Walmart’s “Order not received” guidance or contact support with your order number.

Frequently Asked Questions

Can I track a Walmart order with just the order number?

Yes, inside Walmart’s system. Use guest tracking (email + order number) or open your order when signed in and select Track shipment. For courier scans and location updates, you’ll need the carrier tracking number.

Where do I find my Walmart order number?

It appears in your order confirmation email and in Purchase history on the site or app.

Why isn’t my tracking updating?

Tracking usually activates after the carrier’s first scan. This can take 24–48 hours after the seller or warehouse hands over the package. If nothing changes past the delivery window, contact support.

Do Marketplace orders track differently?

Sellers add a tracking number in Seller Center after shipping. It becomes visible in your order once accepted. You can paste that number into Ship24 to see carrier scans in one place.

My order number works on Walmart, but Ship24 shows nothing. Why?

Ship24 only reads carrier tracking numbers. Use the Walmart page to find the tracking number linked to your order, then paste that number on Ship24.