On other occasions, we have told you about many shipping logistics companies coming from China. In this case, we are going to give you information about SFC, a company that is growing and whose ambition is to catch up with the giants of the industry. In the next few years, SFC shipping is expected to reach more than 240 countries.
What is SFC shipping?
It is a Chinese company headquartered in Shenzhen. SFC offers logistics and transportation services in the e-commerce world. It is currently allied with hundreds of Chinese brands and retailers, but in recent years large companies from other regions of Asia are starting to use SFC shippings to deliver their products.
As is typical of many Chinese companies, SFC is known for integrating state-of-the-art technology into all of its shipping and delivery services. More than 50,000 customers at home and abroad use SFC transportation services.
The company also offers warehousing services for oversized cargoes. Customers in various parts of the world use SFC warehousing services, which can be operated in the most important regions of Asia.
Moreover, one of SFC objectives is to distinguish itself from other companies offering similar services. Thanks to its alliance with companies such as eBay or PayPal, SFC can innovate in all its logistics services. For example, all customers can pay for SFC services with different payment methods, including electronic payment methods.
Although SFC indeed began to be recognized in recent years, the company has been in the industry for more than 10 years. Today, the company has more than 2,000 employees and hundreds of offices in China and parts of Asia.
With more than 50,000 customers, SFC services operate through a labor system in which customers buy the product they want at their preferred retailer. The product is stored in distribution warehouses and then delivered to its respective destinations.
With this working system, retailers, customers, and SFC can interact efficiently. In addition to being one of the top 10 logistics and transportation companies in China, it recently won an award for the excellence of its services and efficiency of its distribution operations.
How do I track my parcel from SFC?
To use SFC service tracking, users only need to log in to its official website. On the Landing Page, customers can find a virtual tool where they only have to enter the tracking number of the package or product and they can obtain all the corresponding information of the shipment.
The SFC tracking number is sent via email, text messages, and notifications through the mobile application. Once customers complete all the corresponding payment procedures, they receive the tracking number.
The SFC tracking number consists of more than 10 digits, in a combination of numeric and alphabetic characters. It is important to mention that in case of any inconvenience with the order number, users can request help from customer service.
Similarly, if necessary, with customer service, customers can also use the SFC service tracking to track their products or packages. Even large shipments can be tracked with customer service if users have the corresponding order number.
On the other hand, to international destinations, the SFC tracking system offers updated information but not in real-time. The information is updated every 12 hours. The system is available 24 hours a day, every day.
Finally, the SFC tracking system provides up-to-date information on the status, location, and approximate delivery time of the package or shipment. Customers can find out which transportation methods are used by the company to make deliveries.
How long does SFC shipping take?
One of the company's major efforts is to surpass the quality of delivery services of the competition. For this reason, they strive to deliver in less than a week.
- With standard delivery services, approximate delivery times are 2 to 4 days for any region in Asia.
- For the rest of the world, delivery time is 3 to 5 working days.
- With express shipping services, the SFC delivery time is 24 to 48 hours.
The company is also working to manage direct deliveries to its customers' home addresses.
Are SFC shipping prices expensive?
SFC shippings are characterized by being inexpensive compared to companies that offer similar services.
- If shipments are from China, the approximate price is $2.00, regardless of the destination.
- For storage SFC services, the average cost is US$40. However, these costs may vary depending on the size of the package and the type of service contracted by the client.
Does SFC only deliver in China?
Currently, the company has the infrastructure and operational capacity to handle shipments to 220 countries around the world. Customers can send packages to countries such as the United States or European countries such as the United Kingdom. However, in the future SFC expects to expand its operations and reach more than 220 countries.
Moreover, Asia is the company's largest market. Therefore, it can reach the most important regions of the Asian continent, with a faster delivery time compared to other destinations. For this reason, at the national level, the SFC tracking system provides real-time information.
How can I contact SFC?
Customers can contact SFC customer service through the official website (https://www.sendfromchina.com/). Once inside the website, customers can contact customer service by e-mail and by calling the company's official phone number (+86400-881-8106).
While customers can manage procedures such as requesting an SFC tracking number or similar, they can also manage other processes, such as claims, queries, suggestions, cancellations, or refunds.
As mentioned above, even SFC service tracking can be consulted with customer service if necessary. Over time, SFC further differentiates itself from the competition, especially when it comes to serving its customers.
With its work values, SFC seeks to reflect its idea that customers are its most important asset and that it is willing to create excellent quality services to satisfy all their needs. The company also expects to expand its network of vehicles to cover a greater number of destinations. In this sense, SFC expects to optimize part of its operational infrastructure.
