Couriers
Track SF Express international shipments with a waybill (AWB) on the official Track & Trace page, or use Ship24 to keep updates during partner handoffs on the final mile. International events typically include pickup, export, customs, arrival, and delivery scans. Most SF tools count business days and exclude weekends/public holidays.

You can also reach the Track & Trace entry from regional SF portals (US/HK/DE). Most of them note that you can paste up to 20 waybills per search, separated by comma/space/line break.
Tracking by reference requires shipper account number, reference, and pickup date (7-day lookup window).
Use Ship24 if your parcel shifts to a last-mile partner or you want a single view across carriers. Enter the same SF Express waybill to continue receiving events during handoff.
Ship24 shows cross-carrier updates during international handoffs.
Lane-specific estimates are shown in SF’s transit-time tool by origin/destination; pickup day typically isn’t counted as day one.
Transit depends on service level, lane, customs, and handoffs. As a planning range, many Standard lanes post estimates in the low single-digit business days, while Economy is longer. Always check the live estimate for your exact origin/destination.
Weekend options are regional. For example, SF Taiwan offers Saturday pickup/delivery when pre-arranged in advance; otherwise, service rolls to the next workday. Check your local service page for specifics.
For the latest numbers and hours use the official directory. Selected lines:
| Region | Local | International | Hours (example) |
|---|---|---|---|
| U.S. | 855 901 1133 | (+1) 213 8734100 | Mon–Fri daytime; Sat partial; Sun closed |
| Canada | 289 203 2630 | (+1) 289 203 2630 | Mon–Fri daytime |
| Mainland China | 95338 | (+86 755 95338 | Daily window |
See the full directory (regions and exact hours) here.
Yes. SF Express International allows you to track up to 20 waybills per search (comma/space/line break).
Yes, but you must enter shipper account number, the reference number, and the pickup date; lookup is limited to a 7-day window from pickup.
Most SF Express estimates are in business days and exclude weekends/public holidays; pickup day typically isn’t counted.