SF Express Shipping Services

SF Express offers cross-border and domestic shipping with multiple service tiers and region-specific options. On international lanes, time references are shown in business days, the pickup day is not counted, and weekends/public holidays are excluded.

SF Express shipping services

From SF’s international site, the main services you’ll see include:

• Standard Express (International) — door-to-door express with stable transit windows; time references are in business days.
• Economy Express — lower-cost option for less time-sensitive shipments; longer window than Standard.
• Shipment Protection Plus — add-on protection listed in SF’s service center.
• International Heavy Freight — for larger/heavy consignments on international routes.
• Luggage Delivery — personal baggage service; region-specific rules apply (e.g., item types allowed).
• International Oversize & Overweight Shipping — additional handling; may add 1–3 working days beyond the reference time.
• Package Service — packing services and materials via SF.

How to choose a service

• Speed vs. cost: Standard Express posts shorter planning windows; Economy Express trades speed for price.
• Lane specifics: Use SF’s Calculate Time & Cost tool to see estimates by origin/destination and view recommended services.
• Form factors: Oversize/overweight items may incur surcharges and extra working days.
• Contents: Check prohibited/restricted item lists before booking.

Transit times: what SF actually counts

• Estimates are in business days and exclude weekends/public holidays.
• The pickup day is not Day 1.
• Some regions publish example windows by destination (e.g., Standard Express tables on regional pages). Treat them as references and check the live tool for your lane.

Item restrictions & packaging

• Examples of prohibited items on international routes include weapons, explosives, oxidizers/peroxides, controlled drugs, infectious materials, and radioactive substances.
• Personal baggage service has extra rules (e.g., limits on “new/unopened” goods, food, electronics). See the luggage instructions and downloadable forms/templates in SF’s support center.

Rates & tools

• Calculate Time & Cost by lane (some regions link to country-specific calculators).
• Holiday service schedules and exchange rates are listed in the support hub and can affect timing.

How to track SF Express shipments

1. Open SF Track & Trace and enter the Waybill Number.
2. For reference-number tracking, provide the shipper account number, reference number, and pickup date (7-day lookup window).
3. Or track on Ship24 to follow updates during last-mile handoffs.

Frequently Asked Questions (FAQs)

Does SF Express ship internationally?

Yes. International services include Standard Express and Economy Express; availability and time windows vary by lane. Use the Time & Cost tool for your route.

Are weekend days counted?

No. SF’s international pages state that estimates are in business days and exclude weekends/public holidays.

What about oversize/overweight items?

They may require extra working days and surcharges beyond the reference transit time.

What items are not allowed?

Examples include weapons, explosives, oxidizers, certain drugs, infectious materials, and radioactive substances. Check the current list before shipping.

Can I track by reference number?

Yes, with the shipper account number, the reference, and the pickup date; records can be checked within 7 days from pickup.