DX Delivery has different shipping options to fit what customers need. They make it easy to keep an eye on packages with their tracking system. You can see where your package is from the moment it's sent off until it arrives.
Tracking DX Delivery Parcels
To track your parcels on the DX Delivery website:
- Go to the DX Delivery tracking website.
- Enter your tracking number.
- Click on "Track."
Parcel Tracking of DX Delivery on Ship24
If you prefer another way of tracking your parcels, you can use Ship24. To track with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your DX Delivery tracking number.
- Press the search button.
Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like USPS, China Post, FedEx, etc., are handling your parcels, you can still get tracking updates with the same tracking numbers.
Tracking Number Format of DX Delivery
The format for the tracking number depends on the service the sender has chosen.
- DX Delivery Express: tracking number between 9 to 12 digits – mail and smaller parcels.
- DX Delivery Freight: consignment/tracking number with 8 digits – parcels, pallets, and oversized goods.
DX Delivery Shipping Services
DX Delivery offers different options for different shipping needs. Whether you're an individual or a business, understanding the range of services offered by DX Delivery can help you make informed decisions for your parcel delivery requirements.
Freight Services
DX Freight specializes in handling items with irregular dimensions and weight (IDW), making it an excellent choice for shipping large or heavy items that exceed 25 kg and 1.8 meters. They offer:
- Next Day Delivery
- Real-Time Electronic Proof of Delivery (POD)
- Bespoke Logistics Division
- International Service
When you choose their freight services, you can choose from 4 options:
- 1-Man: next-day delivery for satchels, parcels, pallets and freight up to 6m in length.
- 2-Man: customised service for the delivery of high-value, larger and heavier items to your customer’s room of choice.
- Logistics: a broad range of supply chain solutions, including transportation, warehousing and inventory management.
- International: tracked service for the delivery of parcels to Europe and worldwide. By road, by sea, by air.
Express Services
For parcels under 24 kg, DX Express provides a fast and secure next-day delivery service to both business and residential addresses. They guarantee:
- Proof of Delivery
- Full Tracking and GPS Located Delivery
- Full Tracked Delivery Time Options
When choosing their express services, you can choose from:
- DX Secure Flex: premium next-day delivery service to home addresses with a full range of pre-flight options.
- DX Secure Business: secure item collections and deliveries for business addresses within business hours.
Exchange and Document Services
DX Delivery's Exchange service is a membership network dedicated to the secure and timely delivery of important legal, and commercial documents, and medical specimens, including:
- Post-5 pm Collection and Pre-9 am Delivery
- Versatile Service Upgrades with DX Document Exchange
- Inclusive Packaging and Disposal of Category B Specimens
- Category A Specimen Packaging Supply
Contact DX Customer Service
Contacting DX customer service about tracking depends on the service and region. You can contact them via their phone numbers or the live chat feature on their website.
Express Service
- United Kingdom: 0333 241 5700
- Ireland: 003 53 1506 0182
Their customer service for express operates from 8 am to 6 pm on Monday to Friday and 8 am to 4 pm on Saturday.
Freight Service
- United Kingdom: 0333 241 1100
Their customer service for freight operates from 8 am to 6 pm on Monday to Friday and 8 am to 3 pm on Saturday.
Address
- United Kingdom: Ditton Park, Riding Court Road, Datchet, Slough SL3 9GL
- Ireland: Unit 6B, Northern Cross Business Park, North Road, Finglas, Dublin 11, D11 WA49
About DX Delivery
DX is well-known for its wide-ranging mail and parcel services across the UK and Ireland. With a solid track record of over 45 years, DX has become a dependable choice for many organizations, both in the public and private sectors. They focus on providing reliable and secure delivery services, helping their customers fulfil their promises.
DX operates through 90 depots and successfully handles more than 90 million parcel deliveries each year. This impressive number shows their ability and commitment to offering great customer service. They pay special attention to keeping parcels safe and offer various services to cater to different needs.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to DX Delivery tracking.
Where is my DX tracking number?
If you're expecting a delivery through DX, the sending company might arrange for DX to send you a text message containing the tracking number beforehand. In cases where DX attempts delivery and cannot complete it, the courier will leave a 'calling card' at your address. This card will have essential details, either a tracking or a consignment number, which you can use to track your item or arrange a redelivery.
What to do if I don't have a DX Delivery tracking number?
If you don't have your DX tracking number, the first step is to reach out to the sender of your item. This is particularly important because DX Delivery typically requires a tracking number to provide any information about an item, as part of their commitment to item security. Whether it's a passport, credit card, concert ticket, online retail purchase, or another DX Secure delivery, the sender is your first point of contact for tracking details.
For DX business customers, the tracking number should be available in your service log book or on the copy of the consignment note. If, for some reason, you're unable to locate the tracking number, don't hesitate to contact DX Delivery for assistance. Their team is ready to help you with your queries and guide you through the process to ensure you receive the necessary information about your delivery.
Is DX part of Royal Mail?
No, DX is not a part of Royal Mail. It operates independently, offering specialized courier and logistics services across the UK and Ireland.
