Tracking your Flash Express packages is a simple process. Whether you're in Thailand or the Philippines, the procedure is the same. You simply need your Flash Express tracking number, which is a special number provided when you send or receive a package.
How do I track Flash Express packages?
If you are located in Thailand and the Philippines, Flash Express offers dedicated services to cater to your local needs. By entering your Flash Express tracking number on their website or mobile app, you can effortlessly track your parcel's status. This service makes sure that you're always updated on your package's location and estimated delivery time.
Tracking Flash Express Thailand (TH)
If you are expecting a package in Thailand, you can track it by:
- Head to the tracking website of Flash Express TH.
- You should see a search field that says "Please enter your Flash Express tracking number."
- Once you have entered your tracking numbers, click on "Track."
After a few seconds, you should be able to see the tracking status of your parcels.
Flash Express Philippines (PH) Tracking
To track your packages in the Philippines, you can simply:
- Go to the Flash Express Philippines tracking website.
- Enter your tracking number.
- Click on "Track."
You will be directed to another page where you can see the estimated date and time of arrival of your Flash Express shipment.
Related:
Flash Express PhilippinesTracking Packages on Ship24
If you prefer another way of tracking your packages, you can use Ship24. To track with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your Flash Express tracking number.
- Press the search button.
Tracking with Ship24 will give you information about more than ten thousand marketplaces worldwide; even if you have orders from platforms like SHEIN, TikTok, Shopee, etc., you can get tracking updates with the tracking numbers provided to you.
Tracking Status of Flash Express
When you track your packages through Flash Express, you will notice several delivery statuses. These tracking statuses depend on the region the package is being delivered. Below are some of the statuses that you will encounter.
| Tracking Status | Description |
| On the way to pickup | The courier is currently en route to collect the parcel from the sender's location. |
| Pickup success | The parcel has been successfully collected from the sender by the courier. |
| Pickup station outbound | The parcel has left the initial pickup station and is on its way to the next handling facility. |
| Transport Departed | The parcel has left the previous facility and is in transit to the next destination. |
| Transport Arrived | The parcel has arrived at a new handling or transit facility en route to its final destination. |
| Sorting Center inbound | The parcel has entered a sorting center where it will be processed and directed towards its delivery route. |
| Sorting Center outbound | The parcel has been processed at the sorting center and is now on its way to the next stage in its delivery journey. |
| Service point inbound | The parcel is arriving at a local service point, likely the final stop before delivery to the recipient. |
| Service point outbound | The parcel has left the local service point and is in the final stage of delivery. |
| Signed by consignee | The parcel has been delivered and received, with the recipient's signature confirming its successful arrival. |
Delivery Time
The delivery time of Flash Express shipment may vary depending on the location and the region where you're from.
- Thailand: your parcels are delivered before 6:00 pm. They deliver on Saturdays and Sundays and the delivery time takes 1 to no more than 3 days.
- Philippines: you can expect your parcels before 6:00 pm and they also do deliveries during the weekend. The delivery time takes 2 to 3 days.
- Malaysia: the average delivery time around Malaysia is 1 to 3 working days while the delivery time from Malaysia Peninsula to Sabah Sarawak is about 5 to 7 working days.
Contacting Flash Express Customer Service
You can reach out to Flash Express's customer service through the following channels:
| Country | Phone Number | Email Address | Address |
| Thailand | 1436 | allcs@flashexpress.com | 161 Unilever House 7th, 8th floor, Rama 9 Rd, Huaikwang, Bangkok 10310 Thailand |
| Philippines | (02) 8539-4002 | customerservice@flashexpress.ph | 11F, Robinsons Cyber Sigma, Lawton Ave, Mckinley West, Taguig, 1634 Metro Manila |
| Malaysia | (01) 546 000 825 | customerservice@flashexpress.my | Flash Malaysia Express SDN. BHD 201601028302 (1199241-H) Level 1, Tower 5, Avenue 7, The Horizon, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur. |
| Laos | 0309651666 | customerservice@flashexpress.la | Sky Building, 4th floor, Sibon Bhang Village, Chanthaburi District, Vientiane |
Their customer service is available any time throughout the day of the week, including the holidays except in Thailand and Laos, where the customer service is available daily from 8:00 am to 8:00 pm.
About Flash Express
Flash Express Logistics, part of the distinguished Flash Logistics Group, operates as a comprehensive eCommerce delivery platform. Based in Bangkok, Thailand, the company has expanded its reach to include Thailand, the Philippines, and Malaysia.
Founded in 2017, Flash Express has rapidly grown to encompass over 2,500 distribution points across Thailand. The company's dedicated team, consisting of more than 10,000 employees, is instrumental in managing the daily logistics of over one million parcels.
Offering a broad spectrum of logistics services that cater to businesses and consumers alike, Flash Express specializes in both business-to-business and business-to-consumer deliveries, including efficient next-day and regular weekly deliveries.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to Flash Express tracking.
Where can I find my Flash Express tracking number?
Your Flash Express tracking number is typically found on the receipt or email confirmation provided when you dispatch or receive a package.
Where is Flash Express located?
Flash Express operates primarily in Southeast Asia, with a strong presence in countries like Thailand and the Philippines.
Is there a mobile app for Flash Express?
Yes, Flash Express offers a mobile app allowing convenient package tracking and updates on the go. This app can be downloaded on the iOS store or the Android Play Store.
