FAN Courier tracking

FAN Courier makes tracking your packages easy, offering reliable delivery services across Romania and beyond. Since 2006, they've been a top choice for those looking for secure and efficient parcel transportation. With a focus on customer satisfaction, FAN Courier ensures your items are handled with care from start to finish.

How do I track my FAN Courier parcels?

Tracking your FAN Courier parcels is straightforward and doesn't require navigating through complex logistics. Here's a simplified guide to help you track your shipments:

Checking on the FAN Courier Website

1. Go to the FAN Courier website.
2. Hover on "I am the recipient" and click on "Tracking."
3. Enter your AWB or reference number.
4. Press the "Search for" button.
5. The latest update on your parcels will appear.

This method ensures you receive the most recent information directly from FAN Courier.

Using the FAN Courier Mobile App

FAN Courier's app makes parcel tracking convenient for both Android and iOS users. Follow these steps:

1. Install the FAN Courier app from your phone's app store.
2. Open the app and head to the tracking feature.
3. Type in your tracking number.
4. Immediately see where your parcel is at the moment.

The app provides a handy way to stay informed about your parcel's status on the go.

Alternative Tracking with Ship24

For an additional way to monitor your FAN Courier parcels, Ship24 is a useful tool. It works with numerous couriers, including FAN Courier. Here's how to use it:

1. Navigate to the Ship24 website.
2. Find the search bar prominently displayed.
3. Enter your tracking number.
4. Hit the search button to get the latest on your parcel.

Ship24 offers a universal solution to check on your parcel, even outside the FAN Courier system.

FAN Courier International Tracking

For parcels crossing borders, FAN Courier offers detailed tracking services to ensure recipients can follow their shipment process across countries. The process remains similar to domestic tracking, where the AWB number facilitates up-to-date information on the parcel's international transit status, including customs clearance and entry into the destination country.

Contact Customer Care

For assistance with FAN Courier tracking or any inquiries, they provide multiple ways to connect with their customer support team:

• Phone Support: Reach out to FAN Courier via phone for immediate assistance.
• General inquiries: +4021-9336 (available at normal rates and callable from any network)
  • Vodafone and Orange networks: +40723/+40742-55-22-33
  • Shortcut for local calls: *9336 (normal call rates apply, without surcharge)
• Head Office: For in-person assistance or to manage shipments directly, visit the head office located at: S.O.S. of Belt no. 32, Stefăneștii de Jos, Ilfov, 077175
• Customer reception for handover-pickup of shipments: +40728 241 759
• Operating Hours: Customer service is available from Monday to Friday, 09:00 – 17:00, ensuring support during standard business hours.
• Live Chat: FAN Courier's website features a live chat option, providing real-time assistance online. This feature allows for quick responses to queries regarding parcel tracking, services, and any other customer concerns.

About FAN Courier

FAN Courier has established itself as the premier courier service provider in Romania since 2006, consistently aiming to be the reliable partner for everyone utilizing their services, demonstrating unwavering passion and commitment in each delivery. The company's reputation for excellence, underscored by numerous awards and recognitions over the years, is a testament to its robust business strategy, continuous investments, and the deep trust it has cultivated with its clientele and employees alike, through its responsible and engaged approach to business.

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to FAN Courier tracking.

Where can I find my FAN Courier AWB number?

The AWB number is provided at the time of shipment. It can be found in the confirmation email or receipt given by FAN Courier.

Where is FAN Courier headquartered?

FAN Courier operates out of Romania, with extensive network coverage across the country and services extending internationally.

Can I change my delivery address?

Yes, you can change the delivery address for your FAN Courier parcel, but it's important to understand that rerouting it to a new address essentially counts as a new delivery. This means that the parcel won't be shipped out on the same day it's forwarded. Instead, you should expect an additional average delivery time of around 24 hours for the parcel to reach the new destination.